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Filter reviews by Athena BPO Customer Success, Service & Operations Department Reviews
Overall Rating
based on 156
reviews
What employees say about Athena BPO?
Insights from employee reviews on AmbitionBox
Workplace insights
Work from office
95% employees reported
Monday to Saturday
68% employees reported
Flexible timing
36% employees reported
No travel
66% employees reported
View more detailed insights
Gender based rating
Rated by Women
41 reviews
Rated by Men
105 reviews
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Customer Success, Service & Operations
• 156 Reviews
BFSI, Investments & Trading
• 82 Reviews
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Finance & Accounting
• 30 Reviews
Marketing & Communication
• 14 Reviews
Human Resources
• 12 Reviews
Top Mentions
in Athena BPO Customer Success, Service & Operations Department Reviews
156 reviews found
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asked in
Telecaller interview
Q1. If the customer behave rudely how you handle that?
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asked in
Sales Executive interview
Q3. Tell me something about customer service or sales products
asked in
CSE/CSR interview
Q5. HOW YOU MANGE YOUR WORK WHILE LOT'S OF CUSTOMER'S PHON COME TOGETHER
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Athena BPO.
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Career Growth
2w (edited)
littleiv
·
works at
Capgemini
Tech lead - Tech Mahindra or IBM
I have 2 offers in same location : Need guidance to choose one
1) Tech Mahindra (U4)
Fixed 23.9 Variable 2.6=26.5
No joining bonus
Project details informed already
2)IBM(7B)
Fixed 21.37 + Variable 0-10%
Joining bonus is 1 lakh
Your Responses and thoughts will be appreciated.
Thank you
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People also ask about Athena BPO's Customer Success, Service & Operations Department
Is Athena BPO's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 156 employee reviews, it's clear that most employees have an average experience working at Athena BPO's Customer Success, Service & Operations Department.
Skill development holds the highest rating at 3.4, while career growth is rated the lowest amongst all factors at 2.6.
Read reviews about
skill development
and
career growth
on AmbitionBox.
Does Athena BPO's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Athena BPO's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.1 out of 5, based on 156 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Athena BPO's Customer Success, Service & Operations Department salaries
here
and to read reviews specifically about salary and benefits at Athena BPO's Customer Success, Service & Operations Department,
click here
.
How is the work culture at Athena BPO's Customer Success, Service & Operations Department?
Work culture at Athena BPO's Customer Success, Service & Operations Department is rated 3.3 out of 5 by 156 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Athena BPO's Customer Success, Service & Operations Department,
click here
.
How is the job security at Athena BPO's Customer Success, Service & Operations Department?
Based on 156 reviews on AmbitionBox, Athena BPO's Customer Success, Service & Operations Department employees rate job security at 3.3 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Athena BPO's Customer Success, Service & Operations Department. To read reviews about job security at Athena BPO's Customer Success, Service & Operations Department,
click here
.
Is work from home available at Athena BPO's Customer Success, Service & Operations Department?
According to AmbitionBox, 5% of Athena BPO's Customer Success, Service & Operations Department employees work from home permanently, 95% work from the office, and undefined% follow a hybrid model, based on 17 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options.
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|
Customer Service Executive
135
salaries
|  ₹1 L/yr - ₹3.5 L/yr |
|
Team Lead
31
salaries
| ₹1.6 L/yr - ₹5.5 L/yr |
|
Customer Care Executive
20
salaries
| ₹1.1 L/yr - ₹3 L/yr |
|
Telecaller
16
salaries
| ₹1 L/yr - ₹4 L/yr |
|
MIS Executive
14
salaries
| ₹2 L/yr - ₹5.7 L/yr |
Free meal
1 total
response
Health insurance
2 total
responses
Job/Soft skill training
8 total
responses
Cafeteria
6 total
responses
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