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Filter reviews by Athena BPO Customer Success, Service & Operations Department Reviews
Overall Rating
based on 152
reviews
What employees say about Athena BPO?
Insights from employee reviews on AmbitionBox
Workplace insights
Work from office
88% employees reported
Monday to Saturday
68% employees reported
Flexible timing
35% employees reported
No travel
66% employees reported
View more detailed insights
Gender based rating
Rated by Women
40 reviews
Rated by Men
102 reviews
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Customer Success, Service & Operations
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• 79 Reviews
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• 14 Reviews
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• 12 Reviews
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in Athena BPO Customer Success, Service & Operations Department Reviews
152 reviews found
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asked in
Telecaller interview
Q1. If the customer behave rudely how you handle that?
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asked in
Sales Executive interview
Q3. Tell me something about customer service or sales products
asked in
CSE/CSR interview
Q5. HOW YOU MANGE YOUR WORK WHILE LOT'S OF CUSTOMER'S PHON COME TOGETHER
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Career Advice
1w
a procurement specialist
Am I on right path?
Right after my BCom, I took a service advisor role at Honda for ₹7K due to urgency. Later, I moved to a gas station for ₹10K, handling all kinds of work beyond office tasks.
My breakthrough came when I joined as an order management specialist in Bangalore for ₹22K. To advance, I self-learned Excel, Power BI, coding, and automation, earning a specialist role. I also completed my MBA in Logistics & Supply Chain online. After four years, my salary reached ₹35K.
With management’s support, I transitioned to a procurement specialist role at ₹45K + ₹11K (night shift), later growing to ₹58K + ₹11K by optimizing processes.
Now, I’m preparing for an HR round and planning to ask for a 55% hike. Am I on the right track? How can I accelerate my career growth?
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People also ask about Athena BPO's Customer Success, Service & Operations Department
Is Athena BPO's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 152 employee reviews, it's clear that most employees have an average experience working at Athena BPO's Customer Success, Service & Operations Department.
Job security holds the highest rating at 3.4, while career growth is rated the lowest amongst all factors at 2.7.
Read reviews about
job security
and
career growth
on AmbitionBox.
Does Athena BPO's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Athena BPO's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.1 out of 5, based on 152 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Athena BPO's Customer Success, Service & Operations Department salaries
here
and to read reviews specifically about salary and benefits at Athena BPO's Customer Success, Service & Operations Department,
click here
.
How is the work culture at Athena BPO's Customer Success, Service & Operations Department?
Work culture at Athena BPO's Customer Success, Service & Operations Department is rated 3.3 out of 5 by 152 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Athena BPO's Customer Success, Service & Operations Department,
click here
.
How is the job security at Athena BPO's Customer Success, Service & Operations Department?
Based on 152 reviews on AmbitionBox, Athena BPO's Customer Success, Service & Operations Department employees rate job security at 3.4 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Athena BPO's Customer Success, Service & Operations Department. To read reviews about job security at Athena BPO's Customer Success, Service & Operations Department,
click here
.
Is work from home available at Athena BPO's Customer Success, Service & Operations Department?
According to AmbitionBox, 6% of Athena BPO's Customer Success, Service & Operations Department employees work from home permanently, 88% work from the office, and 6% follow a hybrid model, based on 16 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options.
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|
Customer Service Executive
134
salaries
|  ₹1 L/yr - ₹3.5 L/yr |
|
Team Lead
31
salaries
| ₹1.6 L/yr - ₹5.5 L/yr |
|
Customer Care Executive
18
salaries
| ₹1.1 L/yr - ₹3 L/yr |
|
Telecaller
16
salaries
| ₹1 L/yr - ₹4 L/yr |
|
MIS Executive
13
salaries
| ₹2 L/yr - ₹5.2 L/yr |
Free meal
1 total
response
Health insurance
2 total
responses
Job/Soft skill training
8 total
responses
Cafeteria
6 total
responses
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