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Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
Filter reviews by Amazon Customer Support Executive Reviews
Overall Rating
based on 197
reviews
What employees say about Amazon?
Insights from employee reviews on AmbitionBox
Workplace insights
Permanent work from home
76% employees reported
Rotational Shift
54% employees reported
Flexible timing
62% employees reported
No travel
82% employees reported
View more detailed insights
Gender based rating
Rated by Women
88 reviews
Rated by Men
93 reviews
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in Amazon Customer Support Executive Reviews
197 reviews found
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stubbornpanda
currently not working
Gave Amazon OA, still waiting for their response
Hey there, I gave amazon OA and work assessment around 30th Jan, 2024, after that I got an email saying successfully completed OA, but then I am still waiting and there is no response.
(Almost 2 weeks)
Any idea, how much time does it takes?
Role - Amazon SDE new grad
Location - UK
Got a question about Amazon?
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asked in
Customer Support Executive interview
Q1. How to handle the system and all including desktop.
asked in
Customer Support Executive interview
Q2. How do you respond if you don't know the answer to a customers question?
Get interview-ready with top interview questions
View all 9 questions
asked in
Customer Support Executive interview
Q3. What is customer satisfaction?what are the qualities of customer support ex ... read more
asked in
Customer Support Executive interview
Q4. How do you handle an arguing customer?
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People also ask about Amazon's Customer Support Executives
How is Amazon to work for?
Amazon is rated 4.5 out of 5, based on 197 reviews by employees on AmbitionBox.
Amazon is known for Company culture which is rated at the top and given a rating of 4.4. However, Career growth is rated the lowest at 3.8 and can be improved. To know first hand how it is like to work at Amazon read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Amazon?
According to AmbitionBox ratings, Amazon employees rate its salary and benefits as 4.4 out of 5. You can know more about Amazon Salaries at AmbitionBox
How is the work culture at Amazon?
Work culture is rated 4.4 at Amazon by 197 employees. While job security is rated 4.1 and work-life balance is rated 4.3 at Amazon. Read detailed reviews by employees of Amazon on AmbitionBox.
Is work from home available in Amazon?
According to AmbitionBox, 76% Amazon employees work from home permanently, 3% work from office 3 days/week (based on 32 AmbitionBox reviews in last 6 months).
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19%
more
than the average Customer Support Executive Salary in India
View more details
Free meal
10 total
responses
Office cab/shuttle
9 total
responses
Joining bonus
3 total
responses
International/On-site exposure
2 total
responses
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