Amazon is rated
4.3 out of 5 stars on
AmbitionBox, based on 103 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Amazon is rated
4.3 out of 5 stars on
AmbitionBox, based on 103 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Amazon Virtual Customer Support Associate Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
103 reviews found
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Popular
Virtual Customer Support Associate (working remotely)
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 25 Aug 2023
Likes
two day weekly off
Dislikes
work culture
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Virtual Customer Support Associate in
Moradabad (working remotely)
Contractual
·
Customer Success, Service & Operations - Other Department
Virtual Customer Support Associate (working remotely)
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 23 Jun 2023
Likes
It is a great company to work.. All are very supportive
Dislikes
Nothing
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Virtual Customer Support Associate (working remotely)
Contractual
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 06 Jan 2025
Likes
Work culture
Dislikes
Recruiting process is very poor I have written assessments and passed for many roles like sps transportation representative and content reviewer its been more than 5 months still I haven’t received any response from the team
Virtual Customer Support Associate (working remotely)
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 03 Nov 2023
Likes
It was great working with Amazon
Dislikes
Nothing
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Virtual Customer Support Associate in
Hyderabad / Secunderabad (working remotely)
Contractual
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 25 Dec 2023
Likes
Perks are good.
Managers/Colleagues are very very supportive to work.
It has an amazing atmosphere to learn and grow.
Dislikes
No work-life balance
High amount of stress
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
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Amazon.
Virtual Customer Support Associate (working remotely)
Contractual
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 Feb 2023
Likes
Especially the Work Culture. All the other employees and Seniors are soo friendly. They are always there to help someone in need. Amazon is the most Customer Centric Company in the world as well as they are the most Employee Centric Company too. Loved working with Amazon. I'll do it again if I get the chance
Virtual Customer Support Associate (working remotely)
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 08 May 2023
Likes
It's WFH. The trainers and management is supportive.
Dislikes
Nothing to dislike as of now.. just joined.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Virtual Customer Support Associate (working remotely)
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 23 Mar 2023
Likes
Great Company , And it feels good to work with the biggest e commerce chain
Dislikes
Salary structure could be a little better
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Virtual Customer Support Associate (working remotely)
Contractual
·
Customer Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
2.0
Job Security
5.0
Work-Life Balance
posted on 19 Dec 2022
Likes
The way Everyone treats you at amazon is just great the managers ops manager everyone in the company will treat as an fellow employee.
Dislikes
Everything is good but job security is worst there and the entire selection ohh my god it was like tougher than school exams
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Virtual Customer Support Associate (working remotely)
Contractual
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 23 Sep 2023
Likes
The benefits
Dislikes
Very hectic schedule
Virtual Customer Support Associate (working remotely)
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 Jul 2024
Likes
It was awesome. I am looking for another opportunity.
Dislikes
Nothing
Virtual Customer Support Associate (working remotely)
Contractual
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 25 Jan 2023
Likes
The Culture,the Time offs,the work life balance,the opportunity to get promoted
Dislikes
The Hikes are pretty low
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Virtual Customer Support Associate (working remotely)
Contractual
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 01 Jul 2023
Likes
Everything was good and fine
Dislikes
There is nothing to dislike about
Work Details
Work days: Rotational Shift
(Strict Timings)
Virtual Customer Support Associate (working remotely)
Contractual
·
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 24 Nov 2022
Likes
Amazon environment is so friendly, teams managers are very supportive.
Salary on time.
Night allowance
Work from home
You don't need to bother if you are doing well.
Dislikes
Contractual based job
Not permanent.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Virtual Customer Support Associate in
Kolkata (working remotely)
Contractual
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 19 Feb 2024
Overall Rating
Virtual Customer Support Associate (working remotely)
Full Time
·
Customer Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 05 Jan 2023
Likes
It’s all good, but wish that there was no contracts involved
Dislikes
The contractual bases
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Virtual Customer Support Associate (working remotely)
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
5.0
Work-Life Balance
posted on 02 Mar 2023
Likes
Work culture, work environment, benefits and incentives, work life balance,
People also ask about Amazon's Virtual Customer Support Associates
Is Amazon a good place to work for Virtual Customer Support Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.3 out of 5 from over 103 employee reviews, it's clear that most virtual customer support associates have a positive experience working at Amazon. Company culture holds the highest rating at 4.4, while career growth is rated the lowest amongst all factors at 3.5. Read reviews about company culture and career growth on AmbitionBox.
Does Amazon pay their Virtual Customer Support Associates well?
According to AmbitionBox reviews, Amazon virtual customer support associates rate their salary and benefits at 4.3 out of 5, based on 103 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Amazon is generally seen as a place that values and rewards its workforce fairly. You can know more about Amazon's virtual customer support associates salaries here and to read reviews specifically about salary and benefits at Amazon for virtual customer support associates, click here.
How is the work culture at Amazon for Virtual Customer Support Associates?
Work culture at Amazon for virtual customer support associates is rated 4.4 out of 5 by 103 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Amazon. To read reviews specifically about work culture at Amazon for virtual customer support associates, click here.
How is the job security at Amazon for Virtual Customer Support Associates?
Based on 103 reviews on AmbitionBox, Amazon's virtual customer support associates rate job security at 3.6 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Amazon for virtual customer support associates, click here.
Is work from home available to Virtual Customer Support Associates at Amazon?
According to AmbitionBox, 96% of Amazon's virtual customer support associates work from home permanently, 4% work from the office, and undefined% follow a hybrid model, based on 25 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance at Amazon for virtual customer support associates, click here.
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