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Engaged Employer

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Amazon

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based on 24.2k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

Top Rated Company for Women - 2024

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Filter reviews by

Amazon Senior CSA Reviews

based on 12 reviews

Updated 31 Mar, 2023

Overall Rating

4.8/5

How AmbitionBox ratings work?

Category Ratings

4.7

Company culture

4.5

Job Security

4.4

Salary & Benefits

4.3

Skill development

4.2

Work-Life balance

4.0

Promotions/Appraisal

4.0

Work Satisfaction

Top Mentions in Amazon Senior CSA Reviews

12 reviews found

Sort by: Popular

Senior CSA in Noida

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 05 Mar 2023

Likes

It used to be very good and laied back company. Management were understanding and helpful.

Dislikes

The pressure and the force was very high. It is impossible to be able to maintain all the data.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior CSA in Lucknow

Full Time

·

VCS Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 02 Oct 2022

Likes

Amazon is a great place to work.It has wonderful work environment,managers and leadership are very helpful.

Dislikes

I have no dislikes

Work Details

Work policy: can work from office or from home

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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Senior CSA (working remotely)

Full Time

·

BFSI, Investments & Trading Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

2.0

Work Satisfaction

5.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 19 Feb 2023

Likes

It is excellent work at Amazon

Dislikes

Not dislike work at Amazon

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Senior CSA (working remotely)

Full Time

·

Customer Success, Service & Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 31 Mar 2023

Likes

Great experience respect their employees

Dislikes

Nothing bad I've found

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior CSA (working remotely)

Full Time

·

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 28 Dec 2022

Likes

everything is good here

Dislikes

salary are too low.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior CSA (working remotely)

Full Time

·

Engineering - Hardware & Networks Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

5.0

Work-Life Balance

posted on 16 Feb 2023

Likes

Everything , work life balance due to WFH

Dislikes

nothing but sometimes rotational shifts

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior CSA in Pune

Full Time

·

Swat Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 06 Jul 2022

Likes

Definitely the work culture and environment

Dislikes

work pressure

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Amazon.

Senior CSA in Hyderabad / Secunderabad

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 05 May 2022

Likes

Secure job and good environment

Dislikes

Few policies

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Senior CSA in Noida

Csa Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 26 Apr 2022

Likes

Overall Environment is good but burden is very high. You cannot sit idle for a single minute if u are working with them.

Dislikes

Environment and work culture. A lot of burden and very high tasks aligned.

Senior CSA in Hyderabad / Secunderabad

Full Time

·

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 20 Aug 2022

Likes

Company culture is very nice

Dislikes

No dislikes

Work Details

Work days: Monday to Friday (Flexible Timings)

Senior CSA in Indore , Pune

Data associate & CSA Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 26 Aug 2020

Likes

Good work environment and culture. Teammates are supportive and the management is transparent. There is a huge cafetaria and gaming arcade for chiling. Cimpany policies are good. Appraisals are fair and they give good.salary hike and bonus every year . Amazon is very good platform to start your carrier.

Dislikes

There is a lot of policies and the management dosen't but career growth is slow. There is a bond of 2 years before which you cannot resign.

Work Details

The job is quite interesting. I struggle a bit in the beginning as there was no formal training sessiins. I learnt everything on the job. I got a chance to wear multiple hats and that helped me get a taste of different roles within the same team.

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Employee Benefits

Free house

Senior CSA in Pune

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 25 Mar 2021

Likes

It's a pleasure working with Amazon.

Dislikes

There aren't much appraisal.

Work Details

Every friendly

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Top trending discussions

View All

monstrouswatermelon

I recently graduated in 2024 with a Bachelor of Engineering degree in Computer Science and Engineering. I have secured a job as a Business Analyst at an eCommerce brand with a salary package of 4.5 LPA. Considering I graduated from a tier 3 college and got the job off-campus, is this a good package? What should I focus on next: skill development or switching skills? If I choose to skill up, how should I go about it? Should I join a course or pursue certifications? Additionally, I am curious about pursuing further studies—should I opt for an M.Tech or an MBA?

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Amazon Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 12 Amazon reviews submitted by Amazon employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Amazon is the right company for you. 64% of employees reported the working ...Read more

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Amazon Senior CSA Reviews

Gender Based Ratings for Amazon Senior CSA

based on 12 reviews

Rated 4.4 for Company Culture and 4.0 for Work-Life Balance

Rated 4.8 for Job Security and 4.7 for Company Culture

Working Days for Amazon Senior CSA

based on 12 reviews

Rotational Shift

64%

Monday to Saturday

18%

Monday to Friday

18%

Work Timings for Amazon Senior CSA

based on 12 reviews

Flexible timing

Strict (12am - 9pm)

Strict (11pm - 8am)

73%

14%

14%

Shift Timings for Amazon Senior CSA

based on 12 reviews

Night shift

Day shift

50%

50%

Business Travel for Amazon Senior CSA

based on 12 reviews

No travel

90%

Within city

10%

Amazon Senior CSA Salary

based on 25 salaries

₹2.1 L/yr - ₹5.5 L/yr

18% more than the average Senior CSA Salary in India

View more details

Employee Benefits for Amazon Senior CSA

Free meal

1 total response

Health insurance

1 total response

Professional degree assistance

1 total response

Job/Soft skill training

1 total response

View All

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