Amazon is rated
3.9 out of 5 stars on
AmbitionBox, based on 84 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Amazon is rated
3.9 out of 5 stars on
AmbitionBox, based on 84 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Amazon Resolution Specialist Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
84 reviews found
Sort by:
Popular
Resolution Specialist in
Work from home (working remotely)
Customer Service Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 26 May 2022
Likes
Worst
Dislikes
Worst company to work they don't evn allow to take breaks no growth what so ever. . Worst management
Work Details
Work timings: Strict Timings
Resolution Specialist in
Wfh (working remotely)
Full Time
·
Resolution specialist Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
2.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 20 Dec 2021
Likes
It is a great place to work supporting team leaders and members
Dislikes
You have to work continuously without any gap only 1 hr break is there
Amazon working Environment and management is super cool. There support for all the people's during this lockdown mean a lot. For employees delivering system to there home even though not in NCR but also to the people who are far away from NCR and for others giving opportunities to be the part of Amazon by hiring process.
Thank you everyone for there support 😊.
Dislikes
There is lot of politics and salary is decent and training is not given to the new joiners as they are not aware of basis things.
Work Details
The job is interesting... Learning more nad more is one of the best part in this job.
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Resolution Specialist in
Pune
Full Time
·
NA Specialty Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Aug 2020
Likes
No matter how bad the condition is, Amazon always provides the best safety provisions.
WHO's guidelines are perfectly followed about cleanliness and safety.
Social distancing strictly followed.
Work from home provided in order to avoid crowd and ensure employer safety.
Special allowance and bonuses provided to keep employees motivated.
Dislikes
Few HRs are very rude and totally unhelpfull. But there are other sources to get help.
Work Details
Great.
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Resolution Specialist in
Noida
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Apr 2021
Likes
Best over all. Freedom to explore all the opportunities.
Dislikes
None, that I could remember
Work Details
Excellent
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
Amazon.
Resolution Specialist in
Pune
IT Consulting Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 24 Mar 2021
Likes
Good work environment with ample employee benefits and balanced work culture.
Dislikes
Compensation is still less compared to other companies and fewer opportunities of progress as the sites are saturated.
Work Details
Job is repetitive but still has less workload compared to other companies in the sector.
Work related travel: This job involves
Travel Within City.
Resolution Specialist in
Pune
IT Consulting Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 Aug 2020
Likes
Work load has increased a bit but in terms of job security and compensation, no company is better than Amazon.
Dislikes
Rotational week off
Work Details
Work life in Amazon is best. Since I joined Amazon I've learnt n number of things and everyday I keep learning. Within 9 months I was promoted to next level and eager to move upper in chain when got an opportunity. It still feels like Day 1 in Amazon.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Resolution Specialist in
Pune
Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 14 Dec 2021
Likes
Work environment
Dislikes
Nothing
Work Details
Very cool n work pressure
Work days: Monday to Friday
(Flexible Timings)
Resolution Specialist (working remotely)
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 05 Feb 2023
Likes
Working culture
Dislikes
Work load
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Resolution Specialist in
Hyderabad / Secunderabad
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Sep 2019
Likes
Best place to work. You don't even feel like working the fun at place and growth in career will make you happy and stress relief life
Dislikes
Actually nothing
Work Details
Work days: Rotational Shift
(Flexible Timings)
Resolution Specialist in
Noida
Software Development Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 04 May 2019
Likes
Work culture and friendly environment.
Dislikes
less visibility and transparency.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Resolution Specialist in
Pune
Operations Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 25 Aug 2018
Likes
Leave policy is flexible and relaxed. They have sick leaves.
Dislikes
Leadership team is short sighted. They don't make decisions which would last longer. They are themselves confused all the time and lacks decision making abilities big time. Expect contradictory answers from the management. No transparency amongst management. Growth is there only if you are their favourite. No professionalism and work ethics in the leadership.
Work Details
Boring and no learning curve.
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Resolution Specialist in
Noida
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 29 Mar 2019
Likes
Work environment
Dislikes
Growth opportunities
Work Details
Work days: Rotational Shift
(Flexible Timings)
Resolution Specialist in
Pune
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 Apr 2021
Likes
Best company to work with. Hands down.
Dislikes
Nothing actually.
Work Details
Work-life balance can be attained at equilibrium here.
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Resolution Specialist in
Coimbatore
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 28 Dec 2018
Likes
The culture and environment
Dislikes
Nothing
Work Details
Work days: Rotational Shift
(Flexible Timings)
Resolution Specialist
Full Time
·
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 27 Jun 2019
Likes
Culture and environment has been totally changed. There is no growth for tenured employees. Growth has been saturated. No one will bother on your career growth. Do not join Amazon.
People also ask about Amazon's Resolution Specialists
Is Amazon a good place to work for Resolution Specialists?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 84 employee reviews, it's clear that most resolution specialists have an average experience working at Amazon. Company culture holds the highest rating at 4.1, while career growth is rated the lowest amongst all factors at 3.0. Read reviews about company culture and career growth on AmbitionBox.
Does Amazon pay their Resolution Specialists well?
According to AmbitionBox reviews, Amazon resolution specialists rate their salary and benefits at 3.6 out of 5, based on 84 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Amazon's resolution specialists salaries here and to read reviews specifically about salary and benefits at Amazon for resolution specialists, click here.
How is the work culture at Amazon for Resolution Specialists?
Work culture at Amazon for resolution specialists is rated 4.1 out of 5 by 84 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Amazon. To read reviews specifically about work culture at Amazon for resolution specialists, click here.
How is the job security at Amazon for Resolution Specialists?
Based on 84 reviews on AmbitionBox, Amazon's resolution specialists rate job security at 3.9 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Amazon for resolution specialists, click here.