Amazon is rated
3.9 out of 5 stars on
AmbitionBox, based on 84 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Amazon is rated
3.9 out of 5 stars on
AmbitionBox, based on 84 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Amazon Resolution Specialist Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
84 reviews found
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Popular
Resolution Specialist in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 07 Aug 2023
Likes
Work culture, shift flexibility, friendly behaviour of all the executives
Amazing work culture and guidance provided by senior leadership for self development and growth. Various learning and growth opportunities .
Dislikes
Nothing
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Resolution Specialist (working remotely)
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 03 Oct 2024
Likes
Work from home
Dislikes
No salary hike , no promotion
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Resolution Specialist in
Neyveli (working remotely)
Contractual
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Dec 2024
Likes
Everything is fine with Amazon I love to work with Amazon and I feel like Amazon family
Dislikes
Nothing like that
Resolution Specialist (working remotely)
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 20 Oct 2023
Likes
Allowances are good. Work culture is nice. Targets are achievable
Dislikes
No transparency in terms of promotion. Internal politics reduces the chances of growth. Work load is too high. No reward and recognition. It was good till Jeff was the CEO. Now things have changed a lot
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Resolution Specialist (working remotely)
Full Time
·
Software Development Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 28 Oct 2024
Likes
Like the Amazon culture.
Dislikes
No breather, no sufficient breaks, no scope to change department if you having issue with current role.
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Amazon.
Resolution Specialist (working remotely)
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 20 Oct 2023
Likes
The company culture is amazing, everyone is so cooperative and friendly but when it comes to salary and promotions that part needs rigorous improvement as there are no opportunities to grow and no salary growth.
Should consider performance history n give more opportunities maybe.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Resolution Specialist (working remotely)
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 11 Oct 2023
Likes
Nothing
Dislikes
Managers are so partial over there.
Favoristism
Nepotism
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Resolution Specialist (working remotely)
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 22 Jun 2023
Likes
The beginning was good and then nose dived!
Dislikes
Office politics!! Recruiting new managers and grpms from outside who have no clue about the company values, no respect or regard for loyal long time employees!!
Work Details
Work days: Rotational Shift
(Strict Timings)
Resolution Specialist (working remotely)
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 18 Oct 2023
Likes
All the services and environment
Dislikes
Nothing at all
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Resolution Specialist (working remotely)
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 15 Sep 2023
Likes
Great place to work with
Dislikes
Retention policy
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Resolution Specialist (working remotely)
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 Jun 2023
Likes
Work culture, salary, perks, food coupon
Dislikes
Leave policy, pressure not to take leave
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Resolution Specialist (working remotely)
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 May 2023
Likes
Work Culture
Work life Balance
Dislikes
Too many adhoc changes without any justification.
Opaque leadership
Internal politics
People also ask about Amazon's Resolution Specialists
Is Amazon a good place to work for Resolution Specialists?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 84 employee reviews, it's clear that most resolution specialists have an average experience working at Amazon. Company culture holds the highest rating at 4.0, while career growth is rated the lowest amongst all factors at 3.0. Read reviews about company culture and career growth on AmbitionBox.
Does Amazon pay their Resolution Specialists well?
According to AmbitionBox reviews, Amazon resolution specialists rate their salary and benefits at 3.6 out of 5, based on 84 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Amazon's resolution specialists salaries here and to read reviews specifically about salary and benefits at Amazon for resolution specialists, click here.
How is the work culture at Amazon for Resolution Specialists?
Work culture at Amazon for resolution specialists is rated 4.0 out of 5 by 84 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Amazon. To read reviews specifically about work culture at Amazon for resolution specialists, click here.
How is the job security at Amazon for Resolution Specialists?
Based on 84 reviews on AmbitionBox, Amazon's resolution specialists rate job security at 3.9 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Amazon for resolution specialists, click here.