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based on 24.7k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

Top Rated Company for Women - 2024

Top Rated Internet/Product Company - 2024

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Amazon Information Technology Support Engineer Reviews

Updated 12 Jan, 2025

Overall Rating

4.3/5

based on 24 reviews

Rating distribution

5

15 (62.5%)

4

4 (16.7%)

3

3 (12.5%)

2

1 (4.2%)

1

1 (4.2%)

Category Ratings

4.3

Work-life balance

4.1

Salary

3.9

Company culture

3.9

Skill development

3.6

Job security

3.5

Promotions

3.5

Work satisfaction

What employees say about Amazon?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

65% employees reported

Flexible timing

41% employees reported

No travel

54% employees reported

View more detailed insights

Gender based rating

5.0

Rated by Women

1 reviews

4.3

Rated by Men

22 reviews

Amazon is rated 4.3 out of 5 stars on AmbitionBox, based on 24 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the ... Read more

Amazon is rated 4.3 out of 5 stars on AmbitionBox, based on 24 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

24 reviews found

Sort by: Popular

Information Technology Support Engineer in Hyderabad / Secunderabad

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 09 Aug 2018

Likes

I liked to learn more with my teammates and as well as with my admins. I got good colleagues

Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I didn't like the security guards in the amazon

Work Details

Im working as a IT support engineer

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Information Technology Support Engineer

IT Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

3.0

Skill development

4.0

Job security

4.0

Promotions

3.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 03 Mar 2018

Likes

In amazon salaries and traveling facilities ,securities are good. it is good for implementing the growth and career opportunities.

Salary - Good
Job security - Good
Promotions - Good

Dislikes

working place is not good , working hours is also not good because not balancing my work and life at a time, in there place rotten work and improving the skills not good place. They are not given to improve our performance and learning skills.

Company culture - Poor

Work Details

some better.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

What people are saying about Amazon

View All

Looking for job as a Human Resource in Lucknow

Hello Connections, I am actively looking for a new opportunity in the HR field. With 5 years of experience in Core HR skills such as recruitment, employee relations, talent management, payroll management, EPFO, ESIC, performance management, and compliances, I am dedicated to nurturing a positive work culture and driving organizational growth. If you are aware of any HR openings or have valuable advice, your support would be greatly appreciated. Location: Lucknow Feel free to connect or reach out if you have any insights. Companies of interest: Genpact, HCLTech, Blinkit,Amazon, Flipkart, Swiggy, Zomato, Jio, Vodafone Idea Limited airtel #OpenToWork #HRJobs #Human Resources #LucknowJobs #HROpportunities #Hiring #JobOpportunity #Work #Human Resources Jobs

Got a question about Amazon?

Ask anonymously on communities.

Information Technology Support Engineer in Gurgaon / Gurugram

IT Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 15 Dec 2018

Likes

Although, I worked for Amazon just for 2 months. But, however it was an excellent experience. If I may get a chance again, I would be the luckiest person.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

There's not allowed eatables inside

Work Details

Work days: Rotational Shift (Strict Timings)

Information Technology Support Engineer in Mumbai

Full Time

·

IT Network Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Dec 2023

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Overall Rating

More about working at Amazon

#1 Best Mega Company - 2022

#1 Best Mega Internet/Product Company - 2022

#1 Best Mega Company - 2021

#1 Best Mega Internet Company - 2021

HQ - Seattle,Washington, United States
Internet
1 Lakh+ Employees (India)
Public
Media & Entertainment
Software Product
IT Services & Consulting
Emerging Technologies
Logistics
Urban Transport
Retail

Tell us how to improve this page.

Amazon Information Technology Support Engineer Reviews by Locations

Amazon Information Technology Support Engineer Hyderabad / Secunderabad Reviews

Amazon Reviews by Designations

Amazon Customer Service Associate Reviews
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Amazon Customer Service Executive Reviews
Amazon Transaction Risk Investigator Reviews
Amazon Process Associate Reviews
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Amazon Seller Support Associate Reviews
Amazon Customer Care Executive Reviews
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Amazon Quality Specialist Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 24 Amazon reviews submitted by Amazon employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Amazon is the right company for you. 65% of employees reported the working ...days at Amazon as Monday to Friday. 59% employees reported the work timings at Amazon as Strict timing. Read more

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Reviews >
Amazon Reviews >
Amazon Information Technology Support Engineer Reviews

Amazon Information Technology Support Engineer Salary

based on 218 salaries

₹2.1 L/yr - ₹12 L/yr

95% more than the average Information Technology Support Engineer Salary in India

View more details

Employee Benefits for Amazon Information Technology Support Engineer

Office cab/shuttle

3 total responses

International/On-site exposure

2 total responses

Free meal

1 total response

Health insurance

5 total responses

+3 more benefits

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