Amazon Information Technology Support Engineer Reviews by 20+ Employees | Rated 4.3/5

What employees say about Amazon?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

65% employees reported

Flexible timing

41% employees reported

No travel

54% employees reported

View more detailed insights

Gender based rating

5.0

Rated by Women

1 reviews

4.3

Rated by Men

22 reviews

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24 reviews found

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Information Technology Support Engineer in Gurgaon / Gurugram

Full Time

IT Security Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 12 Jan 2025

Likes

Excellent MNC to work and learn, Almost every thing you can learn and grow.

Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Promotion criteria is not good if you are performing well.

Information Technology Support Engineer in Chennai

Full Time

IT Infrastructure Services Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 26 Sep 2024

Likes

Easy to access

Salary - Good
Skill development - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Not applicable

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

What people are saying about Amazon

View All

stubbornpanda

2w (edited)

currently not working

Gave Amazon OA, still waiting for their response

Hey there, I gave amazon OA and work assessment around 30th Jan, 2024, after that I got an email saying successfully completed OA, but then I am still waiting and there is no response. (Almost 2 weeks) Any idea, how much time does it takes? Role - Amazon SDE new grad Location - UK

Got a question about Amazon?

Ask anonymously on communities.

Information Technology Support Engineer in Hyderabad / Secunderabad

Full Time

IT Support Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 25 Apr 2024

Likes

Salary

Salary - Good
Skill development - Good
Job security - Good
Work-life balance - Good

Dislikes

Manager is not good

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Information Technology Support Engineer in Lucknow

Full Time

IT Security Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

3.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 04 Nov 2023

Likes

Every day you'll get a new challenge.

Salary - Excellent
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Information Technology Support Engineer in Bhiwandi

Full Time

IT Infrastructure Services Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 Jan 2023

Likes

Everything, Amazon gives me opportunities to grow leadership skills and upgrade my skills and personality

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There is nothing to dislike

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Information Technology Support Engineer in Bangalore / Bengaluru

Full Time

IT Network Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 08 Feb 2023

Likes

Flexible work culture health benefits rewards and recognition

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Information Technology Support Engineer in Hyderabad / Secunderabad

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 12 Apr 2022

Likes

I'm very much happy working here because of the environment of team, supportive leadership and good pay

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I haven't come across any such instance that makes me dislike anything

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

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Information Technology Support Engineer in Noida

Full Time

IT Network Department

2.0

Overall Rating

2.0

Category Ratings

5.0

Salary

3.0

Skill development

4.0

Job security

4.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 08 Apr 2022

Likes

Competition and benefits are good

Salary - Excellent
Job security - Good
Promotions - Good

Dislikes

Work ethics are very bad

Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Very bad

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

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Information Technology Support Engineer in Hyderabad / Secunderabad

Full Time

IT Support Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

3.0

Skill development

5.0

Job security

4.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 24 Feb 2022

Likes

CTC is higher than ever

Salary - Good
Job security - Excellent
Promotions - Good

Information Technology Support Engineer (working remotely)

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

1.0

Skill development

4.0

Job security

3.0

Promotions

2.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 05 Jul 2024

Likes

Good place to work You can take leave whenever it’s needed Permanent work from home

Salary - Good
Job security - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

No learning opportunities You cannot take break according to your preferred time

Skill development - Bad
Work satisfaction - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Information Technology Support Engineer in Bangalore / Bengaluru (working remotely)

Full Time

Hardware and Networks - Other Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

2.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 27 Sep 2024

Likes

Work culture and remote job

Work-life balance - Good

Dislikes

Promotion policy and target pressure

Salary - Poor
Job security - Poor
Promotions - Poor

Information Technology Support Engineer (working remotely)

Full Time

IT Support Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

4.0

Skill development

1.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

4.0

Work-life balance

posted on 04 Jul 2024

Likes

Nice environment

Salary - Good
Skill development - Good
Work-life balance - Good

Dislikes

High expectations and pip

Job security - Bad
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Information Technology Support Engineer in Lucknow

Contractual

Technology / IT Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Oct 2023

Likes

Supporting Environment and friendly explanation 👍.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I am not see any is dislike.

Work Details

Work days: Monday to Saturday (Strict Timings)

Information Technology Support Engineer (working remotely)

Full Time

It Support Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 30 Nov 2022

Likes

Work life Balance and Manager behavior.

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

No Other benefits apart from salary

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Information Technology Support Engineer in Hyderabad / Secunderabad

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 29 Jun 2022

Likes

Good work environment and culture.. there is a huge cafeteria and gaming arcade for chilling. And they give good salary and hike..

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Information Technology Support Engineer in Hyderabad / Secunderabad

Full Time

IT Network Department

5.0

Overall Rating

5.0

Category Ratings

Salary

Skill development

Job security

Promotions

Work satisfaction

Company culture

4.0

Work-life balance

posted on 05 Jan 2024

Likes

Work-life balance - Good

Information Technology Support Engineer in Hyderabad / Secunderabad

It Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 30 May 2022

Likes

policies are not working as expected

Dislikes

Management and policies at Amazon not working as they explained

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad

Work Details

Not good

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Information Technology Support Engineer in Hyderabad / Secunderabad

IT Network Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 08 Apr 2022

Likes

Management

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Very thing is good

Work Details

Work days: Monday to Friday (Flexible Timings)

Information Technology Support Engineer in Gurgaon / Gurugram

Full Time

Information Technology Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

2.0

Job security

4.0

Promotions

2.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 24 May 2021

Likes

Amazon provides training to enhance the skill

Salary - Good
Skill development - Good
Promotions - Good

Dislikes

Your job is not secure here. You have to work a lot to achieve a higher level. You should be available 24x7 to do work

Job security - Poor
Work satisfaction - Poor
Work-life balance - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Information Technology Support Engineer in Bhiwandi

IT Network Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

5.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 28 Dec 2019

Likes

MNC standard , safety is 1st ,sales

Salary - Good
Skill development - Good
Promotions - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Job risk

Information Technology Support Engineer Jobs at Amazon

View all

IT Support Engineer I, OTS

Gurgaon / Gurugram

0-9 Yrs

Not Disclosed

IT Support Engineer I, OTS

Pune

0-9 Yrs

Not Disclosed

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 24 Amazon reviews submitted by Amazon employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Amazon is the right company for you. 65% of employees reported the working ...Read more

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