Amazon Customer Support Representative Reviews

Likes

Great environment support team motivatinh always uplift everyone in every aspect ... Dedication towards work is commendable outstanding experience learn alot of things ...glad to work here

Dislikes

Contractual policy sometimes

Likes

Nothing

Dislikes

Everything, worst politics, immediate layof, no job security. They will simply put u in pipeline and they will forcefully ask you to put down the paper

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

It was great , but there was no bloody security about it. Worst part is even those recieved extension who passed away lower in graduation. Just because I was sick ko extension was given . Even after submitting the medical certificate at the date . Very unfair

Dislikes

Will expect you to read the above

Likes

Amazon paid salary on time and no compromise over compliance. I like both things

Dislikes

Amazon is a very good company but Third party employees are not feel safe due to contracting and third party employees growth is very very low

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Working at Amazon is the best thing that can happen to anyone. Whether it's a fresher or experienced individual, really doesn't matter. They give the equal opportunity for everyone to work, grow and prove that you are the best. They make sure everyone is doing ok, very supportive very helpful. I worked there in 2012 and now I got a chance to write a review and it's 2024 November. I have missed each and everything about Amazon. It's been more than a decade and dint forget the names of people who I have worked with, the manager who hired me my and so much to say but little can be shared. You get to learn so much that I promise it will shape your future....Read More

Dislikes

No possible thing to be said regarding the dislike.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Work life balance is good if you are okay with your current position

Dislikes

Growth is cimpletely depends on manager. If your manager is not interested in you sure there wont be any promotion even afrer 10 years at same position

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Onboarding and training process are top notch. And salary also above market standard. Flexible work schedule.

Dislikes

Not much less cultural activities to spend time

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work from home

Dislikes

Managers and Hr they are terrible

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Work life balance is good in amazon

Dislikes

Particular about AGI-DS department in Amazon is worst, there are no promotions, less hike percentage, full of risk and privacy restrictions. I suggest do not join this department. Try to get a job in another department in Amazon

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Amazon maintains a good work culture and policies. They also provide benefits like cab, internet reimbursement, family insurance, Food allowance etc.

Dislikes

More of micromanagement, Work pressure, High expectations, Also keep on implementing new process changes once in every 6months.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Good working culture, growth opportunity, nice behavior of leadership, giving a employee space to grow at own pace, coaching professionaly.

Dislikes

Nothing as of to dislike, only thing contractual roles doesn't have guarantee to be permanent

Likes

Amazon culture is good and previously it used to provide multiple opportunities for everyone.

Dislikes

Salary is stangent. Freshers salary has not increased in the last 10 years. No benefits of meals. No learning, growth opportunities

Work Details

Work policy: Full 5 days now

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Amazon has good work culture and better work life balance.

Dislikes

You cannot expect more salary for this level and hike is not much. Need more hard work and patience for promotion.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing much except package and benefits for employees

Dislikes

Changes in management had made ppl worse, Ppl are hired without the required skill sets. Ppl from Call Center are being hired for HR operations. Employees had good perspective about the company before Covid and but after moving to WFH changed due to hiring unskilled staffs into management and on top work security is very bad.

Likes

The team culture or environment Opportunities to learn and the flexibility in work

Dislikes

Amazon won't appreciate and helps to grow and they won't focus on performance sincerity and efforts an employee put towards there work

Likes

Good culture and they pay for overtime during peak season

Dislikes

Too much of politics in the company and specially for internal job transfer, they prefer women to occupy the posts as they follow the so called "DEI" policy. And the post that I am in right now, you have to be your managers favourite to grow or from the same community.

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.