Amazon Customer Service Representative Reviews

Likes

This was my first opportunity to work from home and as a virtual customer associate. Amazon has a stream lined process and we know whom and where to ask for help or guidance, Amazon cares for its employees and we keep getting benefits in different ways, we also had many extra curriculum activities along with prizes which I enjoyed participating, I had learned a lot in my 1 year with Amazon, would definitely work for them again....Read More

Dislikes

Big drawback is training given to employees and sudden change of roles, it scary at first as we get confused to handle things without proper training, it's like jump in water and you will learn swimming, most do learn swimming and do excel, but I do think they need to improve on training especially for customer care associates.

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Initially the work culture was the best but now it feels like its just maintain the performance or else be ready to be laid off

Dislikes

No promotion even after 5 years of experience at the organisation, no increment, no leadership connects, no skill learning , just numbers / performance, treading associates as robots

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Like

Dislikes

focus on aspects like a lack of career advancement opportunities, poor communication from management, inconsistent work-life balance, inadequate training, a stagnant or unchallenging workload, a negative company culture, or feeling undervalued in your role

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Because give work

Dislikes

No I liked it

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

It gives you an opportunity to work from home

Dislikes

No job security

Likes

Shift timing or team manager

Dislikes

Aisa kuch khas Nahi hai

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Amazing workplace and good leadership

Dislikes

Salary structure

Likes

Absolutely NOTHING

Dislikes

Please don't go by the brand name. They will treat you like a slave. They will give you graveyard shifts and non stop calls. Growth from L2 to L3 is impossible so don't expect. People have been working as customer service associate since 4-5 years as well with no increment. You don't have incentives and bonus as well only once a year. They expect you to take 90 calls a day and breaks when they ask you to take break. You can't even take break according to your own wish. If you have no ambitions in life, this job is for you....Read More

Work Details

Pathetic

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Yes

Dislikes

Yes I am working

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

good work life balance but pay is less

Dislikes

they pay less

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work culture and benefits

Dislikes

Very less growth opportunities

Work Details

Work life balance is fine...as you get leave when asked

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Amazon the best company in.our world and it is best platfrom for my job and my future & career so would like to Amazon.thank you.

Dislikes

No comments

Work Details

Amazon is the best company for e commerce in India and for me because I am shoping always from Amazon.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Employee Benefits

Job security.