Amazon is rated
3.9 out of 5 stars on
AmbitionBox, based on 4 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Amazon is rated
3.9 out of 5 stars on
AmbitionBox, based on 4 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Amazon Customer Service Associate Noida Reviews
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4 reviews found
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Customer Service Associate in
Noida
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 07 Sep 2023
Likes
Work culture is good, managers are nice
Dislikes
Promotion are not good, pressure
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Noida
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 27 Mar 2023
Likes
The work culture is very good.
Dislikes
The promotion part is not good.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Noida
Customer Service Desk Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 22 Mar 2022
Likes
Work life balance is good. Perks and benefits are the best.They keep sending you gifts on occasions and festivals. The only drawback is if you ger hired on contractual role then you cannot get permanent despite your best performance and reaching matrixs.
Dislikes
The contractual role they hire for, like 3 months and 6 months.
Work Details
Good.
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Top Amazon Customer Service Associate Interview Questions
Exceptional good colleagues , really good infrastructure
Dislikes
Not so co-operative TL (Although he pretended to be one) . Work life balance was not so good.
Advice :- Although you are the earth most customer-centered company and really care a lot about providing quality resolutions to your customers , you do neglect your own CSAs grievances who actually toil hard to efficiently resolve the online retail queries<mark style="background-color: #fff5e4;">. So, please do address their issues quite effectively and also many a time your performance actually depends upon Customer's mood who can may give a bad rating even after getting things sorted at their end</mark>....Read More
Work Details
Work days: Alternate Saturday off
(Strict Timings)
People also ask about Amazon, Noida Customer Service Associates
Is Amazon, Noida a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 4 employee reviews, it's clear that most customer service associates have an average experience working at Amazon, Noida. Company culture holds the highest rating at 4.2, while career growth is rated the lowest amongst all factors at 3.1. Read reviews about company culture and career growth on AmbitionBox.
Does Amazon, Noida pay their Customer Service Associates well?
According to AmbitionBox reviews, Amazon, Noida customer service associates rate their salary and benefits at 3.8 out of 5, based on 4 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Amazon, Noida's customer service associates salaries here and to read reviews specifically about salary and benefits at Amazon, Noida for customer service associates, click here.
How is the work culture at Amazon, Noida for Customer Service Associates?
Work culture at Amazon, Noida for customer service associates is rated 4.2 out of 5 by 4 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Amazon, Noida. To read reviews specifically about work culture at Amazon, Noida for customer service associates, click here.
How is the job security at Amazon, Noida for Customer Service Associates?
Based on 4 reviews on AmbitionBox, Amazon, Noida's customer service associates rate job security at 4.0 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Amazon, Noida, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Amazon, Noida for customer service associates, click here.
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