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4.1

based on 24.2k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Amazon Customer Service Associate Noida Reviews

based on 74 reviews
Updated 3 Mar, 2024

Overall Rating

3.9/5
How AmbitionBox ratings work?

Category Ratings

4.2

Company culture

4.0

Job Security

3.8

Salary & Benefits

3.7

Work-Life balance

3.6

Work Satisfaction

3.5

Skill development

3.1

Promotions/Appraisal

Top Mentions in Amazon Customer Service Associate Noida Reviews

74 reviews found

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Top Amazon Customer Service Associate Interview Questions

asked in Customer Service Associate interview
Q1. What is the difference between a good customer service and bad customer ser ... read more
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asked in Customer Service Associate interview
Q2. What's the role of customer service associate?
View answers (34)

Get interview-ready with top interview questions

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asked in Customer Service Associate interview
Q3. If a problem how long prolong and hold the calo
View answers (30)
asked in Customer Service Associate interview
Q4. How will you deal if the customer is angry?
View answers (8)
asked in Customer Service Associate interview
Q5. Wich programming languages do you use in your work
View answers (14)
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Career Growth
2w
a system engineer
New Job Anxiety?
Hey all I recently got an offer from a company as it offered me a 60-70 % hike over my current company which was about to secure a job. I am having 3 years of experience in SAP BW domain and mostly and in this I have worked for 1.6 years in BW support and that too in night shifts where there is not much work. I started preparing interviews and cleared them and now got an offer and I put my notice and my last working day was next week. Now coming to the main part even though I'm good about most part having less real time experience and exposure is freaking me out and what will be the new company expectations and I decided to work hard to learn all the details it's just the hands on I'm not sure. With in mean time I'll be preparing in that company I mean once I join should I need to tell my lead or manager that this is at where am I and should I just bluff them as i know everything. Any suggestions please...the joining date is around the corner which gives me more anxiety
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People also ask about Amazon, Noida Customer Service Associates

Is Amazon, Noida a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 74 employee reviews, it's clear that most customer service associates have an average experience working at Amazon, Noida. Company culture holds the highest rating at 4.2, while career growth is rated the lowest amongst all factors at 3.1. Read reviews about company culture and career growth on AmbitionBox.
Does Amazon, Noida pay their Customer Service Associates well?
According to AmbitionBox reviews, Amazon, Noida customer service associates rate their salary and benefits at 3.8 out of 5, based on 74 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Amazon, Noida's customer service associates salaries here and to read reviews specifically about salary and benefits at Amazon, Noida for customer service associates, click here.
How is the work culture at Amazon, Noida for Customer Service Associates?
Work culture at Amazon, Noida for customer service associates is rated 4.2 out of 5 by 74 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Amazon, Noida. To read reviews specifically about work culture at Amazon, Noida for customer service associates, click here.
How is the job security at Amazon, Noida for Customer Service Associates?
Based on 74 reviews on AmbitionBox, Amazon, Noida's customer service associates rate job security at 4.0 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Amazon, Noida, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Amazon, Noida for customer service associates, click here.

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Amazon Noida Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 74 Amazon reviews submitted by Amazon employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Amazon is the right company for you. 67% of employees reported the working ...days at Amazon as Rotational Shift. 53% employees reported the work timings at Amazon as Strict timing. Read more

Gender Based Ratings for Amazon Customer Service Associate Noida

based on 71 reviews
4.0
Rated by 31 Women

Rated 4.3 for Company Culture and 4.1 for Job Security

women
3.7
Rated by 40 Men

Rated 4.1 for Company Culture and 3.8 for Job Security

men

Working Days for Amazon Customer Service Associate Noida

based on 74 reviews
Rotational Shift
67%
Monday to Friday
26%
Other
5%
Alternate Saturday off
2%

Work Timings for Amazon Customer Service Associate Noida

based on 74 reviews
Flexible timing
Strict (9pm - 6am)
Strict (8am - 5pm)
47%
14%
11%
28% employees reported other strict timings

Shift Timings for Amazon Customer Service Associate Noida

based on 74 reviews
Day shift
Night shift
53%
47%

Business Travel for Amazon Customer Service Associate Noida

based on 74 reviews
No travel
87%
Within city
9%
International travel
2%
Within country
2%
Amazon Customer Service Associate Salaries in Noida
based on 193 salaries
₹2 L/yr - ₹6 L/yr
26% more than the average Customer Service Associate Salary in India
View more details
Employee Benefits for Amazon Customer Service Associate Noida
cab
Office cab/shuttle
17 total responses
freemeal
Free meal
9 total responses
healthInsurance
Health insurance
22 total responses
childCareBenefits
Child care facility
5 total responses
+3 more benefits
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