Amazon Development Centre India Customer Service Executive Reviews
based on 198 reviews
Updated 9 Oct, 2024
Overall Rating
4.3/5
How AmbitionBox ratings work?
Category Ratings
4.4
Company culture
4.3
Work-Life balance
4.2
Salary & Benefits
4.2
Job Security
4.1
Skill development
4.1
Work Satisfaction
3.7
Promotions/Appraisal
Amazon Development Centre India is rated
4.3 out of 5 stars on
AmbitionBox, based on 198 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Amazon Development Centre India is rated
4.3 out of 5 stars on
AmbitionBox, based on 198 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Amazon Development Centre India Customer Service Executive Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
198 reviews found
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Popular
Customer Service Executive (working remotely)
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 27 Aug 2023
Likes
Leave avalibility.
On time salary and other perks like cab and food cards.
No calls after shift.
Dislikes
No growth.
Politics.
Fixed raise. That means no matter how good or bad you work it will be same amount for everyone. Which makes the whole idea of working hard go down.
No clear reason as to why you were rejected in ijp exams.
No clear visibility of bucketing rank.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Noida
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 17 Sep 2023
Likes
The thing that i liked about amazon is that they treat everyone with respect and equally though there are times when work load can get a bit much but its alright as it happens in most of the firms.
Dislikes
That sometimes when you get stuck in making a decision while on a live call with the customer, the seniors back out and say we have taught you now you do as per your education but it takes time to get a hang of it and in between getting fluent with the procedures you make a lot of mistakes and get your tracking metric down.
Work Details
Work policy:
Some posts works from home, some from office and some both
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
What people are saying about Amazon Development Centre India
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 14 Nov 2022
Likes
Awesome environment and work experience
Dislikes
No certain Salary increment
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Bhopal
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 26 May 2022
Likes
Job Security is something we talk about a lot. Indeed great Job security at the workplace, great company to be at if your only aim is a secured job as they won't provide you a good healthy working environment with lots and lots of work pressure, failing to provide a stable work-life balance and growth. Super slow growth for the employees working here
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive (working remotely)
Full Time
·
Recruitment & Talent Acquisition Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 02 Oct 2024
Likes
Worst ever company … labour work just work for the month get paid that’s it no hikes no promotions no appreciations and work load increases day by day.. it was covid that’s the reason I couldn’t switch job.. I’ll never recommend to go to Amazon for a customer service job
Dislikes
Everything
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Noida
Full Time
·
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 22 Nov 2022
Likes
Work life balance
Treated fairly
Work environment
Dislikes
No salary hike
Less opportunity to grow.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 Jun 2022
Likes
Good work environment and culture.teammates are supportive no stress happy working in Amazon
Dislikes
Honestly I don't have anything to say I live everything in Amazon there is nothing called dislike
Work Details
My job is quite interesting happy job
Work days: Rotational Shift
(Flexible Timings)
Customer Service Executive in
Pune
Full Time
·
Amazon Process Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 29 Dec 2022
Likes
Nice experience
Dislikes
Job security
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Pune
Full Time
·
Amazon Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 20 Aug 2022
Likes
Good place, job security, free culture, less salary
Dislikes
Salary growth is less as campare to other companies
Work Details
Work policy:
2 days/week from office
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Noida
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 21 Apr 2022
Likes
It is really nice working with amazon you get unexpected bonuses and you don't have to worry about your job even in crisis like covid you get more in those times.
Dislikes
Criteria of choosing for promotions.
Everything depends on the customer and your luck not you
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Coimbatore
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 02 Jun 2022
Likes
Good place to work , helping management.
Dislikes
Salary is low, hike is very bad and no growth
Work Details
Overall nice place to work.
You get some GC for performance and goodies often.
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Pune
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
5.0
Company Culture
1.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 28 Apr 2022
Likes
As a CSA it sucks
Dislikes
Mundan job
Work Details
Boring
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Indore
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 10 Sep 2021
Likes
Working here makes you feel like its always day 1 😍
We have support from our whole leadership team and working culture is best.
Dislikes
I don don’t have dislike here but sometimes we have too much workload during our peak time which every which usually organisation face
Work Details
My wrok life here is all good and I am learning every day new skills and exploring new things
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Noida
Full Time
·
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 16 Nov 2021
Likes
Work culture is great like nowhere else in noida for sure. Not much growth opportunities.
People also ask about Amazon Development Centre India's Customer Service Executives
How is Amazon Development Centre India to work for?
Amazon Development Centre India is rated 4.3 out of 5, based on 198 reviews by employees on AmbitionBox.
Amazon Development Centre India is known for Company culture which is rated at the top and given a rating of 4.4. However, Career growth is rated the lowest at 3.7 and can be improved. To know first hand how it is like to work at Amazon Development Centre India read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Amazon Development Centre India?
According to AmbitionBox ratings, Amazon Development Centre India employees rate its salary and benefits as 4.2 out of 5. You can know more about Amazon Development Centre India Salaries at AmbitionBox
How is the work culture at Amazon Development Centre India?
Work culture is rated 4.4 at Amazon Development Centre India by 198 employees. While job security is rated 4.2 and work-life balance is rated 4.3 at Amazon Development Centre India. Read detailed reviews by employees of Amazon Development Centre India on AmbitionBox.
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