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Amazon Development Centre India

Compare

based on 6k Reviews

Filter reviews by

Amazon Development Centre India Customer Service Executive Reviews

based on 200 reviews

Updated 12 Jan, 2025

Overall Rating

4.4/5

How AmbitionBox ratings work?

Category Ratings

4.4

Company culture

4.3

Work-life balance

4.2

Job security

4.2

Salary

4.1

Skill development

4.1

Work satisfaction

3.7

Promotions

Top Mentions in Amazon Development Centre India Customer Service Executive Reviews

200 reviews found

Sort by: Popular

Customer Service Executive in Bangalore / Bengaluru

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 06 Jun 2022

Likes

The work culture here is great and we learn different things here and get opportunities for skill development

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

The quality should be more progressive

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Noida

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 17 Sep 2023

Likes

The thing that i liked about amazon is that they treat everyone with respect and equally though there are times when work load can get a bit much but its alright as it happens in most of the firms.

Skill development - Good
Job security - Good
Promotions - Good
Company culture - Good

Dislikes

That sometimes when you get stuck in making a decision while on a live call with the customer, the seniors back out and say we have taught you now you do as per your education but it takes time to get a hang of it and in between getting fluent with the procedures you make a lot of mistakes and get your tracking metric down.

Work Details

Work policy: Some posts works from home, some from office and some both

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

What people are saying about Amazon Development Centre India

View All

a catalog associate

The 2 CEOs 👼🏻👹

There are basically 2 types of CEOs in this world: 1) Human CEOs : they consider and treat employees as human beings. 2) CEOs from Hell: they hardly consider employees as humans ..instead see them as just machines made to just do work..such CEOs demand 70 hour , 90 hour works etc ...even if the employee dies out of work pressure, they will just replace them within a day same like how machines and gadgets are replaced

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Customer Service Executive in Bangalore / Bengaluru (working remotely)

Full Time

·

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 16 Feb 2024

Likes

Good salary 5 days work

Dislikes

High performance goals Bad work life balance

Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Noida (working remotely)

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Apr 2024

Likes

everything was good, enjoyed working there

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

everything was good there, enjoyed working

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Hyderabad / Secunderabad (working remotely)

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Apr 2024

Likes

Amazon provides amazing benefits for its employees like meal cards and ample leaves.

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing as such but slow growth

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Pune (working remotely)

Full Time

·

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

5.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 11 Dec 2023

Likes

Work and life balance

Job security - Excellent
Work-life balance - Good

Dislikes

No salary increments

Promotions - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Hyderabad / Secunderabad

Full Time

·

Other Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 14 Jan 2024

Likes

They pretend they are listening to your problems at work. That part is little satisfying.

Dislikes

management is savagely cruel.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

You are reading trusted reviews. Keep reading to find out more about Amazon Development Centre India.

Customer Service Executive in Hyderabad / Secunderabad

Full Time

·

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 14 Nov 2022

Likes

Awesome environment and work experience

Salary - Good
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No certain Salary increment

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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Customer Service Executive in Bhopal

Full Time

·

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

1.0

Skill development

5.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 26 May 2022

Likes

Job Security is something we talk about a lot. Indeed great Job security at the workplace, great company to be at if your only aim is a secured job as they won't provide you a good healthy working environment with lots and lots of work pressure, failing to provide a stable work-life balance and growth. Super slow growth for the employees working here

Job security - Excellent

Dislikes

Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive (working remotely)

Full Time

·

Recruitment & Talent Acquisition Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

1.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 02 Oct 2024

Likes

Worst ever company … labour work just work for the month get paid that’s it no hikes no promotions no appreciations and work load increases day by day.. it was covid that’s the reason I couldn’t switch job.. I’ll never recommend to go to Amazon for a customer service job

Dislikes

Everything

Salary - Bad
Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Noida

Full Time

·

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Nov 2022

Likes

Work life balance Treated fairly Work environment

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No salary hike Less opportunity to grow.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Hyderabad / Secunderabad

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Jun 2022

Likes

Good work environment and culture.teammates are supportive no stress happy working in Amazon

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Honestly I don't have anything to say I live everything in Amazon there is nothing called dislike

Work Details

My job is quite interesting happy job

Work days: Rotational Shift (Flexible Timings)

Customer Service Executive in Pune

Full Time

·

Amazon Process Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

3.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 29 Dec 2022

Likes

Nice experience

Salary - Excellent
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

Job security

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Pune

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Jun 2023

Likes

Amazon is the great company and its great experience

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Pune

Full Time

·

Amazon Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 20 Aug 2022

Likes

Good place, job security, free culture, less salary

Salary - Good
Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Salary growth is less as campare to other companies

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Noida

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

3.0

Skill development

5.0

Job security

2.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 21 Apr 2022

Likes

It is really nice working with amazon you get unexpected bonuses and you don't have to worry about your job even in crisis like covid you get more in those times.

Salary - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Criteria of choosing for promotions. Everything depends on the customer and your luck not you

Promotions - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Coimbatore

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

2.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 02 Jun 2022

Likes

Good place to work , helping management.

Job security - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Salary is low, hike is very bad and no growth

Promotions - Poor

Work Details

Overall nice place to work. You get some GC for performance and goodies often.

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Pune

Full Time

·

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

2.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

5.0

Company culture

2.0

Work-life balance

posted on 28 Apr 2022

Likes

As a CSA it sucks

Salary - Excellent
Company culture - Excellent

Dislikes

Mundan job

Skill development - Poor
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Poor

Work Details

Boring

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Indore

Full Time

·

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

3.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 10 Sep 2021

Likes

Working here makes you feel like its always day 1 😍 We have support from our whole leadership team and working culture is best.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Company culture - Excellent

Dislikes

I don don’t have dislike here but sometimes we have too much workload during our peak time which every which usually organisation face

Work Details

My wrok life here is all good and I am learning every day new skills and exploring new things

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Noida

Full Time

·

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 16 Nov 2021

Likes

Work culture is great like nowhere else in noida for sure. Not much growth opportunities.

Salary - Excellent
Skill development - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Job pressure is too much

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

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People also ask about Amazon Development Centre India's Customer Service Executives

How is Amazon Development Centre India to work for?

Amazon Development Centre India is rated 4.4 out of 5, based on 200 reviews by employees on AmbitionBox. Amazon Development Centre India is known for Company culture which is rated at the top and given a rating of 4.4. However, Career growth is rated the lowest at 3.7 and can be improved. To know first hand how it is like to work at Amazon Development Centre India read detailed reviews based on various job profiles, departments and locations in the reviews section.

How is the salary at Amazon Development Centre India?

According to AmbitionBox ratings, Amazon Development Centre India employees rate its salary and benefits as 4.2 out of 5. You can know more about Amazon Development Centre India Salaries at AmbitionBox

How is the work culture at Amazon Development Centre India?

Work culture is rated 4.4 at Amazon Development Centre India by 200 employees. While job security is rated 4.2 and work-life balance is rated 4.3 at Amazon Development Centre India. Read detailed reviews by employees of Amazon Development Centre India on AmbitionBox.

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Amazon Development Centre India Customer Service Executive Reviews by Locations

Amazon Development Centre India Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 200 Amazon Development Centre India reviews submitted by Amazon Development Centre India employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Amazon Development Centre India is...Read more

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Amazon Development Centre India Customer Service Executive Reviews

Gender Based Ratings for Amazon Development Centre India Customer Service Executive

based on 186 reviews

Rated 4.5 for Company culture and 4.4 for Work-life balance

Rated 4.4 for Company culture and 4.2 for Work-life balance

Working Days for Amazon Development Centre India Customer Service Executive

based on 200 reviews

Rotational Shift

74%

Monday to Friday

21%

Other

4%

Monday to Saturday

1%

Work Timings for Amazon Development Centre India Customer Service Executive

based on 200 reviews

Flexible timing

Strict (9pm - 6am)

Strict (8am - 5pm)

67%

4%

4%

25% employees reported other strict timings

Shift Timings for Amazon Development Centre India Customer Service Executive

based on 200 reviews

Night shift

Day shift

57%

43%

Business Travel for Amazon Development Centre India Customer Service Executive

based on 200 reviews

No travel

87%

Within city

11%

International travel

1%

Within country

1%

Amazon Development Centre India Customer Service Executive Salary

based on 887 salaries

₹1 L/yr - ₹5 L/yr

13% more than the average Customer Service Executive Salary in India

View more details

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