Amazon Development Centre India Reviews by 10+ Employees

What employees say about Amazon Development Centre India?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

86% employees reported

Flexible timing

80% employees reported

No travel

80% employees reported

View more detailed insights

Gender based rating

4.9

Rated by Women

3 reviews

4.3

Rated by Men

16 reviews

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Top Mentions in Amazon Development Centre India Customer Support Associate Pune Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

19 reviews found

Sort by: Popular

Customer Support Associate in Pune

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Feb 2025

Likes

Salary and paid leave encashment.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

PIP process.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Support Associate in Pune

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 14 Jul 2024

Likes

Best of best

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing much

What people are saying about Amazon Development Centre India

View All

a catalog associate

AI take over or ??

30 highly paid catalog associates in my team were terminated with a reason of " AI tools taking over" their process...is the e-com giant adopting an AI take over or any other reason

Got a question about Amazon Development Centre India?

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Customer Support Associate in Pune

Full Time

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

3.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 01 Apr 2024

Likes

nice

Job security - Excellent
Work satisfaction - Good
Company culture - Excellent

Dislikes

less salary even if you have more than 5 years of experience.

Salary - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Associate in Pune

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 18 Aug 2023

Likes

Good for clueless people who need a start from scratch.

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Support Associate in Pune

Full Time

Customer Success Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

1.0

Skill development

4.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

4.0

Work-life balance

posted on 23 Mar 2023

Likes

In terms of work load it is the best and you never gets mental stree at work.

Job security - Good
Work-life balance - Good

Dislikes

To much of favoritism and partiality in company when it comes to work , disciplinary action and promotion.

Salary - Poor
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Associate in Pune

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Jul 2023

Likes

Work Culture Daily Motivation Most employee centric Fun at work is taken seriously here. Regular engagement activities and HR initiatives.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Not much to say about dislikes

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Associate in Pune

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 23 Apr 2022

Likes

It the company where you feel work so fresh everyday. It is one of the very few companies where you feel relax work culture and scope to learn new things everyday.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing. Everything is perfect. But from my end I want to suggest one thing which can enhance employee experience is give more and more opportunities to grow in company. It's not a complaint but a small suggestion.

Work Details

Very cool

Work days: Rotational Shift

Work related travel: This is a desk job.

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Customer Support Associate in Pune

Full Time

Enterprise & B2B Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

2.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 Feb 2022

Likes

All over the company is good, they give meal coupons, nightshift allowance and overtime allowance is also good. Manager are supportive and they literally support their team members in every aspect. Managers won't even force us to work for overtime they literally ask if you're comfortable or no.

Salary - Excellent
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Only drawback is they hire you on contract basis, if you're lucky enough you can become permanent or else you won't become permanent employee.

Job security - Poor

Work Details

Great

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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Customer Support Associate in Pune

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

3.0

Skill development

5.0

Job security

5.0

Promotions

3.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Mar 2023

Likes

Work culture

Salary - Excellent
Job security - Excellent
Promotions - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing to dislike

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Support Associate in Pune

Full Time

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Apr 2022

Likes

Working hours

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No promotion opportunity

Work Details

Working hours

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Associate in Pune

Full Time

Retail Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Apr 2018

Likes

Work culture is ultimate n you will have best experience .

Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary hike is not good

Work Details

Working culture is excellent . You are not forced to work as per their schedule.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employee Benefits

Rewards n recognitions

Customer Support Associate in Pune

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 10 Apr 2022

Likes

Salary and management is good.

Salary - Good
Company culture - Good

Dislikes

Everyday they introduce a new policy which is more customer centric and less employee centric.

Customer Support Associate in Pune

Customer Support Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

2.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 14 Oct 2021

Likes

Good work environment, supportive leadership,

Job security - Good
Company culture - Good

Dislikes

Less chances to grow , some graveyard shifts

Skill development - Poor
Promotions - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Support Associate in Pune

Accounting & Taxation Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 05 Sep 2021

Likes

The best working environment I have ever had . Manager's are very supportive . There is no bad thing about work culture of Amazon

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Support Associate in Pune

Pune Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Apr 2021

Likes

The best place to work. Because the people their never treat you as a emplyee. Here everyone is Amazonian...no Managers. No Sir, No madam...everyone at same level no hirerichy. Work with fun.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Interview process takes time. They will definitely hire you but it takes a lot time.

Work Details

Great. Developing. Enjoying. Enthusiastic.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employee Benefits

Freedom, No bossy behaviour

Customer Support Associate in Pune

E commerce Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 16 Mar 2021

Likes

Work Culture

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

None

Work Details

Work days: Monday to Friday (Flexible Timings)

Customer Support Associate in Pune

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 24 Aug 2018

Likes

Job security and company culture

Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Hike not satisfactory

Work Details

Exciting

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Associate in Pune

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 01 Oct 2020

Likes

If you are thinking of joining a BPO, Amazon is the best place to get started.

Salary - Good
Skill development - Good
Company culture - Good

Dislikes

Promotions - Poor

Work Details

The work life is quite good but at the same time there's a lot of pressure.

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Support Associate in Pune

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

2.0

Skill development

3.0

Job security

1.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 08 Jan 2024

Likes

Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Salary - Poor
Skill development - Poor
Promotions - Bad

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Amazon Development Centre India Customer Support Associate Reviews by Locations

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 19 Amazon Development Centre India reviews submitted by Amazon Development Centre India employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Amazon Development Centre India is ...Read more

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Amazon Development Centre India Customer Support Associate Pune Reviews

Amazon Development Centre India Customer Support Associate Pune Reviews

What employees say about Amazon Development Centre India?

Workplace insights

Rotational Shift

Flexible timing

No travel

Gender based rating

Rated by Women

Rated by Men

19 reviews found

People also ask about Amazon Development Centre India, Pune Customer Support Associates

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