Amazon Development Centre India Customer Care ExecutivePune Reviews
based on 21 reviews
Updated 27 Apr, 2024
Overall Rating
4.5/5
How AmbitionBox ratings work?
Category Ratings
4.2
Job Security
4.1
Work-Life balance
4.1
Skill development
3.8
Promotions/Appraisal
3.6
Salary & Benefits
3.6
Work Satisfaction
3.4
Company culture
Amazon Development Centre India is rated
4.5 out of 5 stars on
AmbitionBox, based on 21 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Amazon Development Centre India is rated
4.5 out of 5 stars on
AmbitionBox, based on 21 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Amazon Development Centre India Customer Care Executive Pune Reviews
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21 reviews found
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Popular
Customer Care Executive in
Pune
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 Mar 2021
Likes
I like the connect of every member with each other without any bias. Friendly environment.
Dislikes
Nothing to dislike
Work Details
No regrets in life after choosing Amazon. They not only teach us job requirement but they also help us to develope carrier.
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Pune
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 May 2021
Likes
Everything is so nice about Amazon
Work Details
Very nice.
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
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Customer Care Executive in
Pune
Full Time
·
Chat Process Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 25 Mar 2021
Likes
Work culture
Dislikes
contract system
Work Details
Work timings: Flexible Timings
Customer Care Executive in
Pune
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 May 2021
Likes
I really loved the working atmosphere no pressure no dress code everyone is friendly no work load I really wanna work again for Amazon
I was on a contract base and after my contract got over wanted to join Amazon again but lockdown started.
Dislikes
I think that the smoking zone is not at the right place
Work Details
It was fun working with Amazon
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Care Executive in
Pune
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 29 Jun 2022
Likes
One word - pathetic, managers don’t care about employees or their well-being. They force to work
Dislikes
Everything, basically you’ll be treated like a peasant
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Pune
Voice Process Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 05 May 2022
Likes
Good company to work
Dislikes
Nothing to descrive , everthing good
Work Details
Good
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Pune
Full Time
·
Other Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 27 Apr 2024
Overall Rating
You are reading trusted reviews. Keep reading to find out more about
Amazon Development Centre India.
Customer Care Executive in
Pune
Business Process Quality Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 11 Mar 2022
Likes
Job security and work culture is best
Dislikes
Policy changes
Work Details
Work life was best just need to take care of shift rotations
Alright so let me begin with saying it was a dream come true to work with the company.
The company and its quality parameters is customer centric does not in any way help employees to improve on their skills.
I was told I have not received any customer reviews for nearly a month due to which my performance data dropped and I was putintp performance improvement plan which by the way was after resolving most of the customer queries I received this came as a unpleasant surprise to me and discouraged me to continue working.
Upon PIP I was assured I will receive all support required which wasn't true and I kept progressing further into deep shit.
Eventually nobody cared and I served my notice period and left....Read More
Dislikes
Overall is the case everywhere in the BPO sectors in pune.
The higher management doesn't really care.
They just wear a mask and fool everyone and serve their own vested interests.
Work Details
No Comments
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Pune
Marketing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 05 Oct 2021
Likes
Work life balance
Dislikes
Nothing
Work Details
Good
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Pune
Customer Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 14 Jun 2022
Likes
Everything
Dislikes
Nothing
Work Details
It was great
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Pune
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 08 May 2021
Likes
Amazing place to work with lot of benefits.Just dont get into comfort zone of work.
Dislikes
Less internal switching options at same location.
Work Details
Its really Amazing.
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Care Executive in
Pune
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Apr 2021
Likes
Nice and helpful
Dislikes
All good, Amazon always takes care of employees 👍
Work Details
All good
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Pune
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 23 Mar 2021
Likes
An excellent organization to work with! One of the best in the industry and absolutely lives upto the name and fame bestowed upon it.
Work Details
Work timings: Flexible Timings
Customer Care Executive in
Pune
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 25 Mar 2021
Likes
Work culture, management, Friendly staff
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Pune
Customer Service Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 29 May 2021
Likes
The best thing about working with Amazon was its work culture,food and people and ofcourse you will learn how Jeff bezos's Amazon works.
Dislikes
Incentives are not attractive.
Work Details
Good.
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Pune
Customer service Associate Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 24 Apr 2019
Likes
It is turning into other hectic customer service company, I hope that the soul of the company, which is Amazon family's happy work culture, don't die.
Dislikes
Growth opportunities given to favourites
Work Details
Exciting
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Pune
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 20 Jun 2018
Likes
Work environment.
Dislikes
Salary/apraisal
Work Details
fun to work at Amazon.
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Pune
Customer Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 15 May 2021
Likes
Everything is good.
Work Details
I have worked for 1 year, its the best company I have worked with.
People also ask about Amazon Development Centre India, Pune Customer Care Executives
Is Amazon Development Centre India, Pune a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.5 out of 5 from over 21 employee reviews, it's clear that most customer care executives have a positive experience working at Amazon Development Centre India, Pune. Job Security holds the highest rating at 4.2, while company culture is rated the lowest amongst all factors at 3.4. Read reviews about job security and company culture on AmbitionBox.
Does Amazon Development Centre India, Pune pay their Customer Care Executives well?
According to AmbitionBox reviews, Amazon Development Centre India, Pune customer care executives rate their salary and benefits at 3.6 out of 5, based on 21 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Amazon Development Centre India, Pune's customer care executives salaries here and to read reviews specifically about salary and benefits at Amazon Development Centre India, Pune for customer care executives, click here.
How is the work culture at Amazon Development Centre India, Pune for Customer Care Executives?
Work culture at Amazon Development Centre India, Pune for customer care executives is rated 3.4 out of 5 by 21 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Amazon Development Centre India, Pune for customer care executives, click here.
How is the job security at Amazon Development Centre India, Pune for Customer Care Executives?
Based on 21 reviews on AmbitionBox, Amazon Development Centre India, Pune's customer care executives rate job security at 4.2 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Amazon Development Centre India, Pune, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Amazon Development Centre India, Pune for customer care executives, click here.
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