Airbnb Reviews

Likes

Only the compensation. Otherwise, I have continously been disappointed from lower to senior leadership. Everyone is plastic. They have heavy definitions of policies documented but nobody follows it.

Dislikes

Every organization is made of its management, it's people. The people here are neither efficient leaders nor even good human beings. I have interacted with Cheif Ethics Officer regarding an issue, on my face he promised to address it but after 2 days he went on 2 months of vacation. So my issues were not resolved or may I say manipulated.

Likes

Reimbursements, Brand value, Full WFH

Dislikes

Everything else, if u are in trust teams, favouritism flows in them, 80% team is from TTEC ( a partner site of airbnb), needless to say if you are from any other company, day in and day out you will be made to feel like an outsider, despite being terribly incompetent , these TTEC folks will be preferred every time, their mistakes will be covered up, they will grow unconditionally, Airbnb hates people who are not from TTEC hence better not to join trust team if you are not from TTEC...Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

- amazing ERGs - kind and good coworkers - relatable brand

Dislikes

The india staff is paid almost half the allowance benefits that the rest of the global workforce gets including employee credits and education allowances, the cfo who is also the head of employee experience snubbed all the indians in a recent town hall when they asked why they are not at par with the rest of their colleagues as the work they do is the same. cfo basically said you are already paid more than market value and will not get paid more. Disrespectful and rude. Also the teams are "global" but you'll never see an american being flexible with their working hours while my team in India is expected to be online till 1AM. we pushed it back to 10PM but it's ridiculous. They need to knock their PST staff down a notch...Read More

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Not a good company to work.

Dislikes

Worst culture and not an employee centric company. If you raise a concern to the management they will find your fault and will not talk about the raised issues and make you leave the company even though you are achieving your targets. Ciona Raman is a worst manager and company should take some action against here as she is taking personal revenge through her position in the company. She doesn’t know how to work and ask team cordinators to do her work and those who does that get benefit of it. She never listen to suggestions and consider all the employees as her slave. Higher management people hire their relatives or known in the company and this is how recruitment works here. My suggestion would be not to join this company as management is toxic in claims especially because of Ciona Raman. I urge Brian Chesky to look into this department otherwise no employee will join this company....Read More

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

- "Live and work Anywhere" Policy & work flexibility - Compensation and Benefits are best in the industry - Talented colleagues to work with.

Dislikes

- Alignment-based methodology where for any projects/ initiatives, you have to align all local and global stakeholders involved. Which extends the timelines and the projects go for longer than expected. - US-based decision control. Most of the decision-making power still lies in the US and India still being the power hub, doesn't get that liberty completely. - Perception-based culture to a certain extent....Read More

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

We work for Hotel Rental Company where we have to investigate the case which got alerted due to the transaction monitoring software where we have to investigate all reservations on the hosting account on which we have to look, if there’s any unusual activity is going on or not, by reviewing the guests and host accounts by looking upthere id proof, Ip location their activity log or also look if he is connected to any fraudulent user or not, if we found any suspicious activity on the reservation we then go for the SAR (suspicious activity report) filing procedure in that we have to make the Dosier. In the dossier, it has all the guest and host accounts, transactions which are involved, the total amount, chargebacks, Ip location, country of residence payment and payout instruments which are involved in suspicious activity, after making the dossier we have to file it on the Crime Agency portal. On the portal, we have feed all the suspects and victim and their all details and the transaction which are involved in suspicious activity, if transactions are from within the US itself, if it’s from out of Us then we have to file them on another portal, after filling the sar we need to make the narratives by describing all the observed activity and need to ghost all the users on the platform which are involved in the fraudulent activity. If the reservation and the users appear to be legitimate then we don’t need to file a Sar we rather mark the case as good and move to next case and that’s what we do in AML investigation....Read More

Dislikes

No error

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

All facilities provided from BNB is excellent ( food, house, work )

Dislikes

Nothing

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City, International Travel.

Likes

I like the culture and the work ethics.

Dislikes

There is nothing as such.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.