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Air India Sats Airport Services

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based on 839 Reviews

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Reviews
839
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2.3k
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54
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1
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Air India Sats Airport Services Customer Service Associate Reviews

Updated 5 Sep, 2024

Overall Rating

4.1/5

based on 34 reviews

Rating distribution

5

18 (52.9%)

4

9 (26.5%)

3

4 (11.8%)

2

0 (0%)

1

3 (8.8%)

Category Ratings

4.3

Skill development

4.0

Job security

3.6

Work-life balance

3.3

Promotions

3.3

Work satisfaction

3.2

Company culture

3.2

Salary

What employees say about Air India Sats Airport Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

72% employees reported

Flexible timing

74% employees reported

No travel

61% employees reported

View more detailed insights

Gender based rating

4.1

Rated by Women

12 reviews

4.0

Rated by Men

15 reviews

Air India Sats Airport Services is rated 4.1 out of 5 stars on AmbitionBox, based on 34 company reviews. This rating reflects a generally positive employee experience, indicating sat ... Read more

Air India Sats Airport Services is rated 4.1 out of 5 stars on AmbitionBox, based on 34 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Top Mentions in Air India Sats Airport Services Customer Service Associate Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

34 reviews found

Sort by: Popular

Customer Service Associate in New Delhi

Pax Sarvice Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

3.0

Skill development

1.0

Job security

2.0

Promotions

5.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 24 Jun 2020

Likes

Good work environment and culture. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

Work satisfaction - Excellent

Dislikes

Air India Sats pvt.company is very best company . But my family was beg mes happing. Only

Job security - Bad
Promotions - Poor
Work-life balance - Bad

Work Details

The job is quite interesting. I learnt everything on this job

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Customer Service Associate in New Delhi

Full Time

·

Operations Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

2.0

Promotions

2.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 05 Sep 2024

Likes

Nothing

Salary - Good
Skill development - Good
Job security - Good

Dislikes

Uniform I don’t like

Promotions - Poor
Work satisfaction - Poor
Company culture - Bad

Work Details

Work timings: Flexible Timings

Customer Service Associate in New Delhi

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 Jun 2023

Likes

nyc

Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

environment was not good

Salary - Bad

Customer Service Associate in Hyderabad / Secunderabad

Full Time

·

Customer Success Department

4.0

posted on 03 Feb 2024

Overall Rating

Customer Service Associate in New Delhi

Full Time

·

Tourism Services Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 01 Apr 2021

Likes

I would like to thanks to this company for my professional and personal growth.enhance customer service experience

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Work-life balance - Excellent

Work Details

Work timings: Flexible Timings

Customer Service Associate in New Delhi

Full Time

·

Airline Services Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 19 Dec 2023

Likes

Work Culture

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing to dislike

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate in Bangalore / Bengaluru

Full Time

·

Administration Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 30 Apr 2018

Likes

It's Vry good platform to start up ur carrer

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

There is ntg to dislike

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

You are reading trusted reviews. Keep reading to find out more about Air India Sats Airport Services.

Customer Service Associate in New Delhi

Full Time

·

Csa Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 07 Mar 2018

Likes

My rating tell every thing shut company to work with

Dislikes

No comments

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Discover interview dos and don'ts from real experiences

Customer Service Associate in Tvm international airport

Full Time

·

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

2.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 22 Nov 2022

Likes

No team co ordination.

Skill development - Good
Job security - Good

Dislikes

No team co ordination

Work satisfaction - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate in At Delhi airport T3

Pax service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 11 Jan 2022

Likes

Everything were there for their employees ,like safety and security was very tight which is must for everyone , management was really good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

There is nothing to dislike

Work Details

Experience was really great to work with air india sats

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in New Delhi

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 25 May 2022

Likes

Ambience is good.

Dislikes

Had a terrible experience for my 1st job no transparency btw employee and company. No understanding,appreciation. Just work like donkies

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Customer Service Associate in Hyderabad / Secunderabad

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 May 2021

Likes

YES

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

YES

Work Details

YES

Work days: Monday to Friday (Flexible Timings)

Customer Service Associate in New Delhi

Flight & Airport Operations Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 11 Aug 2020

Likes

As far as I think it has been emerged as surmount amidst COVID 19 pandemic, groovy service during lockdown, meritorious service.

Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

The employees who had joined earlier had been ejected. It's a matter of great dolefulness.

Work Details

A dulcet life

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Service Associate in New Delhi

Flight & Airport Operations Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

3.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 11 Jun 2020

Likes

Mainly they have provided 2 months salary which is basic requirement to stay in delhi. AISATS IS A BRAND working in this organization makes me proud

Skill development - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

PROMOTION AND INCREMENT IS BIT HARD TO GET IN THIS ORGANIZATION. WORTHY STAFF SHOULD BE PROMOTED

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in New Delhi

Check in agent Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 12 Sep 2020

Likes

Good work environment & culture. teammates are supportive & transparent. company policies are good, appraisals are fair and they give good salary hike and bonus every year.

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing

Work Details

Excellent

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Service Associate in New Delhi

Administration Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 08 Jul 2020

Likes

I left AISATS 1st of March, till that date pandemic not started.

Skill development - Good
Work satisfaction - Good
Company culture - Good

Dislikes

Company and seniors was very supportive, duty schedule and duty hours was good, but according to responsibility salary was average.

Work Details

Good

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate in IGI Airport

Administration Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

3.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 20 Apr 2021

Likes

Management is good and supportive

Skill development - Excellent
Job security - Excellent
Promotions - Good
Company culture - Excellent

Dislikes

Not Dislike I would like to be a part of this company again

Work Details

Excellent

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Delhi IGI

Commercial csa Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 Aug 2020

Likes

Every thing is good in the organization. I am experiencing a great while working in the organization.

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I think it has bad politics in the organization.

Work Details

Work life is good. And also has challenging culture.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in New Delhi

Pax Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

2.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 23 May 2019

Likes

Good career growth.

Salary - Excellent
Skill development - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Low salary according to work.

Job security - Poor

Work Details

Exciting

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate in New Delhi

Passenger Service Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 17 Nov 2020

Likes

Provinding opportunity to get experience with brand name airlines.

Dislikes

After 3 years working with the company i couldn't see career growth

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

More work load and less break time

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Employee Benefits

Some of the above facilities but no use

Top trending discussions

View All

a technical lead

Help to Understand

I have below 2 offers. which one to join. Need some guidance. 1. Luxoft - 32 fixed lpa. WFH. 1 lac joining bonus. 2. TCS - 31 fixed . over all ctc - 36. no WFH. 2 lac joining bonus (temporarily hybrid 3 days in client location which is near to my place till the time assigned to same project)

Got a question about Air India Sats Airport Services?

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More about working at Air India Sats Airport Services

HQ - Mumbai, Maharashtra, India
Aviation
10k-50k Employees (India)

People also ask about Air India Sats Airport Services's Customer Service Associates

How is Air India Sats Airport Services to work for?

Air India Sats Airport Services is rated 4.1 out of 5, based on 34 reviews by employees on AmbitionBox. Air India Sats Airport Services is known for Skill development which is rated at the top and given a rating of 4.3. However, Company culture is rated the lowest at 3.2 and can be improved. To know first hand how it is like to work at Air India Sats Airport Services read detailed reviews based on various job profiles, departments and locations in the reviews section.

How is the salary at Air India Sats Airport Services?

According to AmbitionBox ratings, Air India Sats Airport Services employees rate its salary and benefits as 3.2 out of 5. You can know more about Air India Sats Airport Services Salaries at AmbitionBox

How is the work culture at Air India Sats Airport Services?

Work culture is rated 3.2 at Air India Sats Airport Services by 34 employees. While job security is rated 4.0 and work-life balance is rated 3.6 at Air India Sats Airport Services. Read detailed reviews by employees of Air India Sats Airport Services on AmbitionBox.

Tell us how to improve this page.

Air India Sats Airport Services Customer Service Associate Reviews by Locations

Air India Sats Airport Services Customer Service Associate New Delhi Reviews
Air India Sats Airport Services Customer Service Associate Bangalore / Bengaluru Reviews

Air India Sats Airport Services Reviews by Designations

Air India Sats Airport Services Customer Service Executive Reviews
Air India Sats Airport Services Customer Service Agent Reviews
Air India Sats Airport Services Airport Ground Staff Reviews
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Air India Sats Airport Services Senior Customer Service Agent Reviews
Air India Sats Airport Services Customer Service Assistant Reviews
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Air India Sats Airport Services Ground Staff Reviews
Air India Sats Airport Services Ramp Service Agent Reviews
Air India Sats Airport Services Lead Assistant Reviews
Air India Sats Airport Services Senior Customer Service Executive Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 34 Air India Sats Airport Services reviews submitted by Air India Sats Airport Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Air India Sats Airport Services is ...the right company for you. 72% of employees reported the working days at Air India Sats Airport Services as Rotational Shift. 74% employees reported the work timings at Air India Sats Airport Services as Flexible timing. Read more

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Air India Sats Airport Services Customer Service Associate Reviews

Air India Sats Airport Services Customer Service Associate Salary

based on 102 salaries

₹1.4 L/yr - ₹4 L/yr

14% less than the average Customer Service Associate Salary in India

View more details

Employee Benefits for Air India Sats Airport Services Customer Service Associate

Office cab/shuttle

4 total responses

Health insurance

2 total responses

Job/Soft skill training

3 total responses

Cafeteria

2 total responses

View All

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3.6

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3.9

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