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Air India Sats Airport Services

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based on 781 Reviews

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Air India Sats Airport Services Senior Customer Service Agent New Delhi Reviews

based on 5 reviews

Updated 29 Jun, 2022

Overall Rating

3.5/5

How AmbitionBox ratings work?

Category Ratings

3.8

Company culture

3.8

Work-life balance

3.8

Skill development

3.3

Job security

3.3

Promotions

3.2

Work satisfaction

2.6

Salary

5 reviews found

Sort by: Popular

Senior Customer Service Agent in New Delhi

Full Time

·

Flight & Airport Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 03 May 2021

Likes

Very good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Great.

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Service Agent in New Delhi

OAL Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 09 Jun 2022

Likes

Very good opportunity for new joinies.Good work environment

Skill development - Good
Company culture - Good
Work-life balance - Good

Dislikes

Salary is not giving as per work load . Minimum 3 month notice period which you can't resign

Salary - Poor

Work Details

The job is interesting

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Senior Customer Service Agent in New Delhi

Flight & Airport Operations Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 29 Jun 2022

Likes

If you are fresher and looking forward in airline industry then enter.

Dislikes

New policies toward company benefit but not for staff. Like no cab facility for pickup and drop both, bonus, no overtime payment, over working hours

Salary - Poor

Senior Customer Service Agent in New Delhi

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 17 Jun 2022

Likes

All staff and senior are very friendly and cooperative.

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Very poor management and salary growth is also very slow. Increment and promotion also very rear.

Work Details

This job is very good. I learn so many new things that I never be done before. The job is very challenging like dealing different kinds passenger everyday. And know dout I love to do that.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Service Agent in New Delhi

Customer Service Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 10 Jan 2021

Likes

Support of duty managers was very impressed.

Dislikes

Organization is not much supportive as most people lost their job in this pandemic.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Airport is very good place to improve the skills.

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

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Top trending discussions

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a technical lead

11 YoE .NET Dev, Offer 1-36 LPA Hyderabad vs offer 2- 30 LPA Bengaluru

11 YoE .NET Developer, I'm already in Bengaluru. Offer 1 - 36-37 LPA - Hyderabad Hybrid - Service company (30K Employee). Offer 2- 30 LPA - Bengaluru Hybrid - Product Company(Less famous product company, but basis the interview I liked the company). Last CTC 29 LPA including Bonus.

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Air India Sats Airport Services New Delhi Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 5 Air India Sats Airport Services reviews submitted by Air India Sats Airport Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Air India Sats Airport Services is t...Read more

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Air India Sats Airport Services Reviews >
Air India Sats Airport Services Senior Customer Service Agent New Delhi Reviews

Working Days for Air India Sats Airport Services Senior Customer Service Agent New Delhi

based on 5 reviews

Rotational Shift

75%

Monday to Saturday

25%

Work Timings for Air India Sats Airport Services Senior Customer Service Agent New Delhi

based on 5 reviews

Flexible timing

Strict (9pm - 7.30am)

Strict (5am - 1pm)

50%

25%

25%

Shift Timings for Air India Sats Airport Services Senior Customer Service Agent New Delhi

based on 5 reviews

Night shift

Day shift

50%

50%

Business Travel for Air India Sats Airport Services Senior Customer Service Agent New Delhi

based on 5 reviews

No travel

75%

Within city

25%

Air India Sats Airport Services Senior Customer Service Agent Salaries in New Delhi

based on 13 salaries

₹1.8 L/yr - ₹3.6 L/yr

6% less than the average Senior Customer Service Agent Salary in India

View more details

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