Air India Senior Customer Service Executive Reviews
based on 8 reviews
Updated 19 Jan, 2024
Overall Rating
4.6/5
How AmbitionBox ratings work?
Category Ratings
4.5
Job security
4.4
Company culture
4.4
Work-life balance
4.4
Skill development
4.1
Work satisfaction
4.0
Salary
4.0
Promotions
Air India is rated
4.6 out of 5 stars on
AmbitionBox, based on 8 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Air India is rated
4.6 out of 5 stars on
AmbitionBox, based on 8 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Air India Senior Customer Service Executive Reviews
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8 reviews found
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Popular
Senior Customer Service Executive in
New Delhi
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 27 Oct 2023
Likes
Good love to work here
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
No dislike all is good
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Dibrugarh
Full Time
·
Airline Services Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
3.0
Job security
3.0
Promotions
2.0
Work satisfaction
1.0
Company culture
3.0
Work-life balance
posted on 19 Jan 2024
Likes
TATA company
Dislikes
Worst HR management
Work satisfaction - Poor
Company culture - Bad
Work Details
Work days: Rotational Shift
(Flexible Timings)
Senior Customer Service Executive in
Goa
Full Time
·
Flight & Airport Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
5.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 17 Oct 2023
Likes
Work culture, enviroment, very proffesional
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing as such
Senior Customer Service Executive in
Patna
Full Time
·
Flight & Airport Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 01 Dec 2023
Likes
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Overall Rating
Senior Customer Service Executive in
Chennai
Contractual
·
Flight & Airport Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 26 Mar 2023
Likes
Yes I'm proud to work in Air India
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Shift timing hours
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Senior Customer Service Executive in
Kolkata
Flight & Airport Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
3.0
Skill development
4.0
Job security
1.0
Promotions
2.0
Work satisfaction
5.0
Company culture
3.0
Work-life balance
posted on 01 Nov 2022
Likes
Work Culture
Job security - Good
Company culture - Excellent
Dislikes
Don’t give enough training those who deserves it .
Promotions - Bad
Work satisfaction - Poor
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Senior Customer Service Executive in
Ahmedabad
Customer Service Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
5.0
Skill development
5.0
Job security
4.0
Promotions
4.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 24 Mar 2022
Likes
The work culture of the TATA SIA AIRLINES is wonderful as it is a open culture where you can know everything about the company.
Also like about the ETHICS of the TATA GROUP
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good
Dislikes
Just a one thing which Is not good is the staff salary they never entertain the staff salary growth as per his skills they entertain the YEARS OF EXPERIENCS instead of profitable skills.
Salary - Poor
Work Details
Work life js wonderful it was mesmerizing whenever I though about my worklife.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
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Air India.
People also ask about Air India's Senior Customer Service Executives
Is Air India a good place to work for Senior Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.6 out of 5 from over 8 employee reviews, it's clear that most senior customer service executives have a positive experience working at Air India. Job security holds the highest rating at 4.5, while salary is rated the lowest amongst all factors at 4.0. Read reviews about job security and salary on AmbitionBox.
Does Air India pay their Senior Customer Service Executives well?
According to AmbitionBox reviews, Air India senior customer service executives rate their salary and benefits at 4.0 out of 5, based on 8 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Air India is generally seen as a place that values and rewards its workforce fairly. You can know more about Air India's senior customer service executives salaries here and to read reviews specifically about salary and benefits at Air India for senior customer service executives, click here.
How is the work culture at Air India for Senior Customer Service Executives?
Work culture at Air India for senior customer service executives is rated 4.4 out of 5 by 8 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Air India. To read reviews specifically about work culture at Air India for senior customer service executives, click here.
How is the job security at Air India for Senior Customer Service Executives?
Based on 8 reviews on AmbitionBox, Air India's senior customer service executives rate job security at 4.5 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Air India, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Air India for senior customer service executives, click here.