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Air India Senior Customer Service Executive Reviews

based on 8 reviews
Updated 19 Jan, 2024

Overall Rating

4.6/5
How AmbitionBox ratings work?

Category Ratings

4.5

Job security

4.4

Company culture

4.4

Work-life balance

4.4

Skill development

4.1

Work satisfaction

4.0

Salary

4.0

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Top Mentions in Air India Senior Customer Service Executive Reviews

8 reviews found

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People also ask about Air India's Senior Customer Service Executives

Is Air India a good place to work for Senior Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.6 out of 5 from over 8 employee reviews, it's clear that most senior customer service executives have a positive experience working at Air India. Job security holds the highest rating at 4.5, while salary is rated the lowest amongst all factors at 4.0. Read reviews about job security and salary on AmbitionBox.
Does Air India pay their Senior Customer Service Executives well?
According to AmbitionBox reviews, Air India senior customer service executives rate their salary and benefits at 4.0 out of 5, based on 8 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Air India is generally seen as a place that values and rewards its workforce fairly. You can know more about Air India's senior customer service executives salaries here and to read reviews specifically about salary and benefits at Air India for senior customer service executives, click here.
How is the work culture at Air India for Senior Customer Service Executives?
Work culture at Air India for senior customer service executives is rated 4.4 out of 5 by 8 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Air India. To read reviews specifically about work culture at Air India for senior customer service executives, click here.
How is the job security at Air India for Senior Customer Service Executives?
Based on 8 reviews on AmbitionBox, Air India's senior customer service executives rate job security at 4.5 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Air India, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Air India for senior customer service executives, click here.

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Working Days for Air India Senior Customer Service Executive

based on 8 reviews
Rotational Shift
66%
Monday to Saturday
17%
Other
17%

Work Timings for Air India Senior Customer Service Executive

based on 8 reviews
Flexible timing
Strict (11am - 8pm)
83%
17%

Shift Timings for Air India Senior Customer Service Executive

based on 8 reviews
Day shift
100%

Business Travel for Air India Senior Customer Service Executive

based on 8 reviews
No travel
75%
Within country
25%
Air India Senior Customer Service Executive Salary
based on 40 salaries
₹2.5 L/yr - ₹6 L/yr
At par with the average Senior Customer Service Executive Salary in India
View more details
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