Aditya Birla Fashion and Retail Senior Customer Service Executive Reviews

Likes

abfrl is a new experiences for people who want to get into reatil....

Dislikes

Promotion in ABFRL comes after a long time but everything else is done.

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Yes but promotion very slow.I am working for 8 years but no promotion my name nominated STL.But no body knows what is the problem.

Dislikes

Dislike only one problem no body help me

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within Country.

Likes

It falls under the umbrella of Aditya Birla Group.

Dislikes

Too much work pressure, work culture has gone downhill, no work-life balance.

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Job security is good

Dislikes

Very bad work culture

Work Details

Work policy: One day work from home

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

Only salary part is good

Dislikes

Except salary, all are bad and a lot pressure here, job security is nothing, your reporting ask to leave anytime. Overload working,etc.

Likes

I am passionate my job...so i'm like every thing

Dislikes

Not interested to talk this

Likes

Everything is perfect

Dislikes

Nothing to dislike in ABFRL

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

The culture

Dislikes

Appraisal and promotions very late

Likes

Good salary structure. Medical policy and insurance is good.

Dislikes

Odisha cluster is pathetic lots of micro management. Extended streching working hours upto 11 hrs. Be ready to get harrased at any moment.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Like so much ..for the prompt people who all their are junior to snr .

Dislikes

But is more political .who all doing good works.he and she can't get the good fm the Boos.. Who all are not doing good work .he and she will good for the company..

Work Details

Work timings: Strict Timings

Likes

Culture - This is something ABFRL stands on top. Taking care of employee well being and listening his/her suggestions. Rewards and Recognition on time without delay. Promotion process and Traning programs specially.

Dislikes

None

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

The rules of the company are very good and the policies that have been made are very good; the staff gets all the facilities.

Dislikes

I told my problem which was happening in the store to the superior behaviour and HR zonal team behaviour and the managers but instead of listening to it, they listened to the manager, that too one-sidedly and I was removed from the company even though I was in dire need of a job. I also wrote an email to the zonal team and complained about it but there was no reply from them either. And then after being removed from the job, after a few days I get a message that your case is being closed...Read More

Likes

Company is good but management is very poor.

Dislikes

No confidentiality between employees and HR. Employee concerns will be reported to bosses rather than resolution to it and it will fire back.

Work Details

Work policy: All days travel

Work timings: Strict Timings

Work related travel: This job involves Travel Within Country.

Likes

Working culture was very good and Upper management and Sr. managers were very supportive. Learning culture was excellent.

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Pantaloons division is more like a start up. But there is immense learning, at the same time little high pressure too.

Dislikes

It's kind of evolving now. The work life balance is not there. Recognitions are way less. Pressure is a bit more compared to competitors.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

What I enjoy most about working at Aditya Birla Fashion and Retail is the company's commitment to excellence and continuous improvement. Over the years, I've had the opportunity to contribute to impactful initiatives such as enhancing safety through fire training, implementing emergency preparedness drills, and optimizing warehouse operations to improve productivity and product hygiene. Being recognized with the Gems Award has been a testament to the supportive environment that encourages innovation and acknowledges hard work. Additionally, the culture of collaboration and focus on sustainability, like the use of pullback boxes in outbound, has enabled me to work on solutions that make a tangible difference. The opportunity to lead and be part of a high-performing team has not only enhanced my skills but also made my journey with Aditya Birla truly...Read More

Dislikes

While I highly value my experience at Aditya Birla Fashion and Retail, one area of challenge has been the occasional bottlenecks in communication between departments, which can sometimes slow down decision-making and affect operational efficiency. However, I see this as an opportunity for growth and improvement, and I’ve actively worked towards fostering better collaboration through cross-functional meetings and encouraging open dialogue. I believe that with more streamlined processes, the organization can further enhance its already impressive productivity...Read More

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.