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Engaged Employer

ACKO

Compare

3.8

based on 479 Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Tech Startup - 2024

Filter reviews by

ACKO Quality Assurance Department Reviews

based on 16 reviews

Updated 28 Dec, 2024

Overall Rating

3.3/5

How AmbitionBox ratings work?

Category Ratings

3.1

Job security

3.1

Skill development

3.0

Company culture

2.8

Salary

2.8

Work-life balance

2.6

Work satisfaction

2.3

Promotions

Explore Reviews by Department

View All

Quality Assurance

3.3

• 16 Reviews

BFSI, Investments & Trading

3.7

• 93 Reviews

Customer Success, Service & Operations

3.8

• 81 Reviews

Engineering - Software & QA

3.6

• 62 Reviews

Sales & Business Development

3.4

• 23 Reviews

Marketing & Communication

4.4

• 22 Reviews

Top Mentions in ACKO Quality Assurance Department Reviews

16 reviews found

Sort by: Popular

Quality Analyst in Bangalore / Bengaluru

Full Time

Business Process Quality Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 28 Dec 2024

Likes

Nothing

Dislikes

Everything. If someone is really looking to mess up their mental, physical and scoial peace, then please feel free to join ACKO. The organization does not believe their employees to be humans. In fact even robos have a better life. You will be humilaited, insulted and looked down upon by people who are self proclaimed God and do nothave any skills. Extremely toxic work environment with HR's being ineffective....Read More

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Quality Analyst in Bangalore / Bengaluru

Full Time

Business Process Quality Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

3.0

Skill development

3.0

Job security

1.0

Promotions

2.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 23 Oct 2023

Likes

1 week holiday in December

Dislikes

1. Management is changed and everything has become horrible. 2. Alot of micro management with work which is not healthy. 3. Manager has issue if we take leaves. (Rule for taking leaves - No matter how many leaves you take, Need to complete the target by end of the month) I dont understand what is the point of taking leaves if we have the complete the work by the end of the month. To complete the target we need to sit and work on weedends. 4. Office location is not good. (Silkboard) 5. Manager is not at all approachable....Read More

Salary - Bad
Promotions - Bad
Work satisfaction - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

What people are saying about ACKO

View All

resonantrockfish

works at

Atyati Technologies

Assistance on Job referral

Hello Friends, Does anyone have any reference in the FinTech Insurance co. called ACKO at Bangalore ? If Yes, then kindly help me out.

Got a question about ACKO?

Ask anonymously on communities.

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Assistant Manager Quality in Bangalore / Bengaluru

Full Time

Business Process Quality Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

2.0

Skill development

2.0

Job security

1.0

Promotions

3.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 29 Jul 2023

Likes

Initially the culture was no micromanagement and was given free hands to explore and improve the business metrics. Previous reporting manager's way of getting the work done from the quality team.

Dislikes

Micromanagement which was recently started and unable to focus on providing insights to improve the business metrics. Everyday you get new tasks/assignments along with weekly/monthly deliverables. Work life balance has gone for a toss. No WFH even if we request on exception cases, instead we are asked to apply for leave. Change in KPI's every 2-3 months and this is so unsure what is to be done. Growth has diminished and not sure if we are in safe hands. No encouragement, No appreciations since few months and we are being treated just the opposite to the previous year we were treated....Read More

Salary - Bad
Skill development - Poor
Job security - Poor
Promotions - Bad
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country, Travel Within City.

Employer’s Response

Thank you for taking the time to review ACKO General Insurance. We are an organization that puts its people at the core of everything we do, which means, we are always open to listening to, engaging with, and empowering Ackers to voice their opinions. In the last seven years, we have evolved as a company and as an employer. Today, we are driven by a common vision to put ACKO products in every household to keep families, their money, and assets safe. In this endeavor, we look to our results-oriented Ackers for their ability to own projects and processes and to excel in making this vision come true. Every day, Ackers strive to reinvent the market, encourage first principles thinking, and constantly look to innovate – and we will not tolerate any sort of exclusionary behavior that hinders creativity within ACKO. We believe you have had a flawed experience and would like to understand why you feel the way you do. It matters to us and will help us grow and evolve as an employee-centric organization. Please write to us at WeHearYou@acko.com – we would like to see if there is anything we can do for you.

Get interview-ready with top interview questions

View all 38 questions

Quality Analyst in Bangalore / Bengaluru

Full Time

Business Process Quality Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

1.0

Promotions

3.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 22 Aug 2023

Likes

Working hour Flexibility.

Dislikes

I am experiencing frustration regarding my workplace's reluctance to adopt the hybrid work model that many companies are currently embracing. Despite the fact that my responsibilities can be accomplished remotely, my manager insists that I attend the office. The management techniques employed feel dated, with micromanagement being the norm. The atmosphere is more akin to that of a call center than a professional environment. Furthermore, I have limited opportunities to express my opinions, and when I do, they are frequently disregarded. I am hopeful that my workplace can embrace more modern practices and begin to listen to its staff....Read More

Promotions - Bad
Company culture - Poor
Work-life balance - Poor

Work Details

Work timings: Strict Timings

Employer’s Response

Hello Acker, thank you for taking the time to review ACKO. As a young and fast-growing organization, ACKO recognizes the importance of Ackers’ well-being. Which is why new policies, including flexible work arrangements and business process guidelines have been introduced and implemented to alleviate work setup related concerns and promote a healthier work-life balance. The change in the work setup is primarily attributed to the kind of business we do and the success we wish to achieve, which demand our teams to collaborate and work with each other. A five-day work-from-office setup will enhance agility, speed in decision-making and effective execution of projects. Regular in-person interactions will further enable quicker communication, timely decision-making, and efficient collaboration, leading to faster response times and better outcomes. However, if you would like to detail your concerns about the working model, please feel free to reach out to us at WeHearYou@acko.com.

Quality Assurance in Bangalore / Bengaluru

Full Time

Business Process Quality Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

3.0

Job security

4.0

Promotions

3.0

Work satisfaction

4.0

Company culture

2.0

Work-life balance

posted on 31 Jul 2023

Likes

Nice working in ACKO till the we have previous management (Shilpi Mishra)

Salary - Good
Promotions - Good
Company culture - Good

Dislikes

Not satisfied working with new management, so many complications and unrealistic KPIs. Micromanagement by new Management. No skip-level meetings with HRs. No employee engagement after the change in management. KPIs are the worst, your efforts will go in vain because of new leave policy from the new management. Work life balance is getting worsen.

Work-life balance - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Employer’s Response

Thank you for taking the time to review ACKO General Insurance. We are an organization that puts its people at the core of everything we do, which means, we are always open to listening to, engaging with, and empowering Ackers to voice their opinions. In the last seven years, we have evolved as a company and as an employer. Today, we are driven by a common vision to put ACKO products in every household to keep families, their money, and assets safe. In this endeavor, we look to our results-oriented Ackers for their ability to own projects and processes and to excel in making this vision come true. Every day, Ackers strive to reinvent the market, encourage first principles thinking, and constantly look to innovate – and we will not tolerate any sort of exclusionary behavior that hinders creativity within ACKO. We believe you have had a flawed experience and we would like to understand why you feel the way you do. It matters to us and will help us grow and evolve as an employee-centric organization. Please write to us at WeHearYou@acko.com and let's speak, and see if there is anything we can do for you.

Quality Analyst in Bangalore / Bengaluru

Full Time

Business Process Quality Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 Jul 2023

Likes

Flexibility is the best thing I liked about Acko and the opportunities I've got within a short span of time has been nothing short of splendid. My work is recognized very well and there is no better happiness than this.

Salary - Good
Skill development - Excellent
Job security - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Its too early to have a dislike about working in Acko as I am just into baby steps.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Employer’s Response

Quality Analyst in Bangalore / Bengaluru

Full Time

Business Process Quality Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

1.0

Work satisfaction

5.0

Company culture

1.0

Work-life balance

posted on 06 Oct 2023

Likes

Environment and Ambience

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Good
Company culture - Excellent

Dislikes

No exceptions will be given on work even if leaves are applied

Work satisfaction - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Employer’s Response

Dear Acker, if you have had an unpleasant experience, please feel free to reach out to us at WeHearYou@acko.com – we would like to know why you feel the way you do and see if there is anything we can do for you.

You are reading trusted reviews. Keep reading to find out more about ACKO.

Quality Analyst in Bangalore / Bengaluru

Full Time

Business Process Quality Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 Jul 2023

Likes

> Amazing workplace > Nice culture > Good leadership team

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

> Regional language influence > Less office outings and fun

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Thank you. Your kind words about your experience at ACKO are truly appreciated. We are thrilled to have you as part of our team and look forward to our continuous engagement and a more positive and rewarding work environment. If you still feel the need to speak with our team and elaborate on why you feel the way you do (as mentioned in the 'dislikes' section) or if you have had an unpleasant experience, please feel free to reach out to us at WeHearYou@acko.com – we would like to see if there is anything we can do for you.

Discover interview dos and don'ts from real experiences

Quality Analyst in Gurgaon / Gurugram

Full Time

Business Process Quality Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

2.0

Promotions

2.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 26 Jul 2023

Likes

Salary is on time.

Job security - Good

Dislikes

We were hired on a hybrid model, and now we have been asked to work from office.

Promotions - Poor
Work satisfaction - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Employer’s Response

As a young and fast-growing organization, ACKO recognizes the importance of Ackers’ well-being. New policies, including flexible work arrangements and business process guidelines have been introduced and implemented to alleviate work-related stress and promote a healthier work-life balance. The change in the work setup is primarily attributed to the kind of business we do and the success we wish to achieve, which demand our teams to collaborate and work with each other. However, if you have had an unpleasant experience around the working model, please feel free to reach out to us at WeHearYou@acko.com – we would like to know why you feel the way you do and see if there is anything we can do for you.

Quality Analyst in Gurgaon / Gurugram

Full Time

Business Process Quality Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

2.0

Skill development

2.0

Job security

1.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 26 Jul 2023

Likes

salaries are on time

Dislikes

work culture, micro-management, no skill development and learning

Skill development - Poor
Job security - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Employer’s Response

We accept that in the past, concerns about limited learning and growth opportunities were raised by Ackers. A young, diverse, and extremely fast-growing organization, our leadership has taken this feedback to heart and has made substantial changes to foster a culture of continuous learning. We are also constantly working together with the Leadership and HR teams to implement changes in processes and policies to consistently reflect a shift towards valuing Acker autonomy and discouraging activities that adversely affect our Ackers. If you still feel the need to speak with our team and elaborate on why you feel the way you do (as mentioned in the 'dislikes' section) or if you have had an unpleasant experience, please feel free to reach out to us at WeHearYou@acko.com – we would like to see if there is anything we can do for you.

Quality Analyst in Gurgaon / Gurugram

Full Time

Business Process Quality Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 26 Jul 2023

Likes

Flexible timings, work life balance

Salary - Good
Skill development - Good
Job security - Good
Company culture - Good
Work-life balance - Good

Dislikes

No dislike so far.

Work Details

Work days: Monday to Friday (Flexible Timings)

Employer’s Response

Quality Specialist in Gurgaon / Gurugram

Full Time

Business Process Quality Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 26 Jul 2023

Likes

Too soon to judge

Dislikes

No Dislikes so far.

Salary - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Quality Analyst (working remotely)

Full Time

Business Process Quality Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 19 Dec 2024

Likes

Dislikes

1. The office location is bad - silkboard 2. The office is very basic. 3. The salary does not match the amount of work done, which is demotivation.

Salary - Bad
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Business Analyst or Assistant Manager - QA and Audit (Non Health) in Bangalore / Bengaluru

Full Time

Business Process Quality Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 30 Oct 2024

Likes

Great place to challenge your self and learn from all the mentors.

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Quality Manager (working remotely)

Full Time

Business Process Quality Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

2.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 03 Aug 2023

Likes

Work Culture is good and quiet interesting

Dislikes

Appraisal concept is clear and also does not reward even though all efforts are mentioned

Skill development - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Employer’s Response

ACKO as a brand and as an employer has evolved over time. Today, we are driven by a common vision to put ACKO products in every household to keep families, their money, and assets safe. In this endeavor, we look to our results-oriented Ackers for their ability to own projects and processes and to excel in making this vision come true. We recognize the efforts our Ackers put in and have even launched an R&R program for instant rewarding and appreciation. Having said that, we would like to understand why you feel the way you do. It matters to us and will help us grow and evolve as an employee-centric organization. Please write to WeHearYou@acko.com – we would like to see if there is anything we can do for you.

Assistant Manager in Bangalore Rural

Full Time

Business Process Quality Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 18 Oct 2023

Likes

No Points - NA.

Dislikes

No points -NA.

Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Jobs at ACKO

View all

Area Manager -

Pune

3-10 Yrs

Not Disclosed

Provider Management & Claims KYC Compliance Coordinator

Bangalore / Bengaluru

3-5 Yrs

Not Disclosed

Training Specialist

Bangalore / Bengaluru

3-5 Yrs

Not Disclosed

Specialist -Cyber insurance claims

Bangalore / Bengaluru

2-4 Yrs

Not Disclosed

Lead Software Engineer

Bangalore / Bengaluru

6-10 Yrs

Not Disclosed

Acko General Insurance - State Head - Rural Insurance (10-15 yrs)

10-15 Yrs

Not Disclosed

Acko General Insurance - Assistant Manager - Finance - Big4 - CA (2-3 yrs)

2-3 Yrs

Not Disclosed

Acko General Insurance - Lead - Operations (3-6 yrs)

3-6 Yrs

Not Disclosed

Director Key Account Management

Mumbai

10-15 Yrs

Not Disclosed

Associate Director - Health

Bangalore / Bengaluru

5-8 Yrs

Not Disclosed

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 16 ACKO reviews submitted by ACKO employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if ACKO is the right company for you. 100% of employees reported the working days ...Read more

Home >
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ACKO Reviews >
ACKO Quality Assurance Department Reviews Reviews

Gender Based Ratings at ACKO Quality Assurance Department

based on 13 reviews

Rated 3.0 for Salary and 2.5 for Work-life balance

Rated 3.7 for Skill development and 3.6 for Company culture

Working Days at ACKO Quality Assurance Department

based on 16 reviews

Monday to Friday

100%

Work Timings at ACKO Quality Assurance Department

based on 16 reviews

Flexible timing

Strict (9am - 6pm)

Strict (10am - 7pm)

46%

15%

24% employees reported other strict timings

Shift Timings at ACKO Quality Assurance Department

based on 16 reviews

Day shift

100%

Business Travel at ACKO Quality Assurance Department

based on 16 reviews

No travel

46%

Within city

45%

Within country

ACKO Salaries in Quality Assurance Department in India

Quality Analyst 13 salaries	₹5.2 L/yr - ₹7 L/yr
Senior Quality Analyst 7 salaries	₹3.5 L/yr - ₹9 L/yr
QA Specialist 4 salaries	₹4.6 L/yr - ₹8.5 L/yr
Assistant Manager 3 salaries	₹5.4 L/yr - ₹6 L/yr
Team Leader Quality 2 salaries	₹4 L/yr - ₹4 L/yr