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Accenture Customer Service Executive Reviews

based on 12 reviews
Updated 13 Sep, 2023

Overall Rating

3.7/5
How AmbitionBox ratings work?

Category Ratings

3.9

Salary & Benefits

3.7

Company culture

3.6

Skill development

3.5

Job Security

3.4

Work Satisfaction

3.3

Work-Life balance

3.2

Promotions/Appraisal

Top Mentions in Accenture Customer Service Executive Reviews

12 reviews found for "job security"

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People also ask about Accenture's Customer Service Executives

Is Accenture a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 12 employee reviews, it's clear that most customer service executives have an average experience working at Accenture. Salary & Benefits holds the highest rating at 3.9, while career growth is rated the lowest amongst all factors at 3.2. Read reviews about salary & benefits and career growth on AmbitionBox.
Does Accenture pay their Customer Service Executives well?
According to AmbitionBox reviews, Accenture customer service executives rate their salary and benefits at 3.9 out of 5, based on 12 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Accenture's customer service executives salaries here and to read reviews specifically about salary and benefits at Accenture for customer service executives, click here.
How is the work culture at Accenture for Customer Service Executives?
Work culture at Accenture for customer service executives is rated 3.7 out of 5 by 12 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Accenture for customer service executives, click here.
How is the job security at Accenture for Customer Service Executives?
Based on 12 reviews on AmbitionBox, Accenture's customer service executives rate job security at 3.5 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Accenture for customer service executives, click here.
Is work from home available to Customer Service Executives at Accenture?
According to 11 AmbitionBox reviews, Accenture does not currently offer any work-from-home options to customer service executives. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance, click here.

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Work Policy for Accenture Customer Service Executive

i
Workplace policy may vary based on Department, Designation and Location.

based on 11 reviews in last 6 months

Work from office

Work from office

55%
Hybrid

Hybrid

45%

2 days/week from office

18%

3 days/week from office

18%

Other hybrid work policies

9%

Gender Based Ratings for Accenture Customer Service Executive

based on 96 reviews
3.7
Rated by 42 Women

Rated 3.8 for Company Culture and 3.7 for Salary & Benefits

women
3.7
Rated by 54 Men

Rated 4.1 for Salary & Benefits and 3.7 for Skill Development

men

Working Days for Accenture Customer Service Executive

based on 106 reviews
Rotational Shift
52%
Monday to Friday
42%
Other
5%
Monday to Saturday
1%

Work Timings for Accenture Customer Service Executive

based on 106 reviews
Flexible timing
Strict (4.30pm - 2.30am)
Strict (5.30pm - 3.30am)
54%
3%
3%
40% employees reported other strict timings

Shift Timings for Accenture Customer Service Executive

based on 106 reviews
Day shift
Night shift
55%
45%

Business Travel for Accenture Customer Service Executive

based on 106 reviews
No travel
70%
Within city
24%
Within country
6%
Accenture Customer Service Executive Salary
based on 810 salaries
₹1.8 L/yr - ₹7.5 L/yr
62% more than the average Customer Service Executive Salary in India
View more details
cab
Office cab/shuttle
7 total responses
freemeal
Free meal
3 total responses
onsite
International/On-site exposure
2 total responses
healthInsurance
Health insurance
4 total responses
+5 more benefits
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