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24/7 Customer

3.5
based on 2.9k Reviews

24/7 Customer Reviews

Updated 7 Apr, 2025

Overall Rating

info
3.5/5
based on 2.9k reviews
negative trend

5% below industry's average

know more

Rating Distribution

Star
5

1.1k (36.6%)

Star
4

711 (24.4%)

Star
3

467 (16%)

Star
2

184 (6.3%)

Star
1

485 (16.6%)

Category Ratings

3.6
Company Culture
3.4
Work-Life Balance
3.4
Skill Development
3.3
Job Security
3.3
Work Satisfaction
3.0
Salary
2.9
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What employees say about 24/7 Customer?

Insights from employee reviews on AmbitionBox

Workplace insights

suitcase-color

Work from office

80% employees reported

spiral-calendar

Rotational Shift

74% employees reported

timing

Flexible timing

63% employees reported

travel

No travel

64% employees reported

View more detailed insights

Gender based rating

3.5
female

Rated by Women

819 reviews

3.5
male

Rated by Men

1.9k reviews

24/7 Customer is rated 3.5 out of 5 stars on AmbitionBox, based on 2.9k company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with ... Read more
Detailed 24/7 Customer Employee Reviews
View all detailed 24/7 Customer employee reviews

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Explore Reviews by Department

View All
Customer Success, Service & Operations
3.5
 • 1.3k  reviews
Sales & Business Development
3.3
 • 162  reviews
Engineering - Software & QA
3.7
 • 112  reviews
IT & Information Security
3.5
 • 65  reviews

2.9k reviews found

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Jobs at 24/7 Customer

View All
Walk-in Drive For International Voice Process - 247.ai
Hyderabad / Secunderabad
0 - 4 Yrs
₹ 2.5-3.75 LPA
US/Australian Voice Process Customer Support at 247.ai
Bangalore / Bengaluru
0 - 2 Yrs
₹ 2.75-4.75 LPA
International Blended Process|| Customer Support
Bangalore / Bengaluru
0 - 3 Yrs
₹ 2.25-3.75 LPA

People also ask about 24/7 Customer

Is 24/7 Customer a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 2.9k employee reviews, it's clear that most employees have an average experience working at 24/7 Customer. Company culture holds the highest rating at 3.6, while career growth is rated the lowest amongst all factors at 2.9. Read reviews about company culture and career growth on AmbitionBox.
How does 24/7 Customer’s employee rating compare to the industry average?
24/7 Customer's employee rating of 3.5 out of 5 is below the industry average of 3.7 out of 5 for companies within the Software Product sector. This rating suggests that 24/7 Customer faces some challenges in employee satisfaction compared to its industry peers. It indicates that while 24/7 Customer performs relatively well, there may be specific areas where improvements could be made to better align with or exceed the industry standard.
Does 24/7 Customer pay their employees well?
According to AmbitionBox reviews, 24/7 Customer employees rate their salary and benefits at 3.0 out of 5, based on 2.9k reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about 24/7 Customer salaries here and to read reviews specifically about salary and benefits at 24/7 Customer, click here .
How is the work culture at 24/7 Customer?
Work culture at 24/7 Customer is rated 3.6 out of 5 by 2.9k employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at 24/7 Customer, click here .
How is the job security at 24/7 Customer?
Based on 2.9k reviews on AmbitionBox, 24/7 Customer employees rate job security at 3.3 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at 24/7 Customer. To read reviews about job security at 24/7 Customer, click here .
Is work from home available at 24/7 Customer?
According to AmbitionBox, 5% of 24/7 Customer employees work from home permanently, 80% work from the office, and 15% follow a hybrid model, based on 354 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance, click here.
How do I get a job at 24/7 Customer?
To get a job at 24/7 Customer, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top 24/7 Customer interview questions and practice your responses to prepare thoroughly.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 2.9k 24/7 Customer reviews submitted by 24/7 Customer employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if 24/7 Customer is the right company for you. 74% of employees reported the workin...

24/7 Customer Salaries in India

Digital Interaction Advisor
1.4k salaries
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1 L/yr - ₹4.2 L/yr

Digital Interactive Specialist
988 salaries
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1 L/yr - ₹4.8 L/yr

Advisor
527 salaries
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1 L/yr - ₹5 L/yr

Digital Interaction Executive
376 salaries
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1.2 L/yr - ₹5.5 L/yr

Executive
280 salaries
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1.5 L/yr - ₹5.2 L/yr

Employee Benefits at 24/7 Customer

Office cab/shuttle

Office cab/shuttle

331 total responses

International/On-site exposure

International/On-site exposure

20 total responses

Free meal

Free meal

14 total responses

Paternity leaves

Paternity leaves

3 total responses

+26 more benefits+26 more benefits
Compare 24/7 Customer with
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Automatic Data Processing (ADP)

4.0
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Microsoft Corporation

Microsoft Corporation

4.0
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