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24/7 Customer

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based on 2.9k Reviews

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24/7 Customer Chat Support Executive Hyderabad / Secunderabad Reviews

Updated 21 Mar, 2025

Overall Rating

2.1/5

based on 9 reviews

Rating distribution

5

1 (11.1%)

4

3 (33.3%)

3

1 (11.1%)

2

1 (11.1%)

1

3 (33.3%)

Category Ratings

2.0

Company culture

2.0

Work-life balance

1.9

Work satisfaction

1.7

Skill development

1.7

Promotions

1.6

Salary

1.5

Job security

What employees say about 24/7 Customer?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

100% employees reported

Flexible timing

29% employees reported

No travel

100% employees reported

View more detailed insights

Gender based rating

4.0

Rated by Women

1 reviews

1.5

Rated by Men

7 reviews

24/7 Customer is rated 2.1 out of 5 stars on AmbitionBox, based on 9 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with ... Read more

24/7 Customer is rated 2.1 out of 5 stars on AmbitionBox, based on 9 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

9 reviews found

Sort by: Popular

Chat Support Executive in Hyderabad / Secunderabad

Full Time

·

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 21 Mar 2025

Likes

None

Dislikes

No job security

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Chat Support Executive in Hyderabad / Secunderabad

Full Time

·

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

2.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 23 Mar 2023

Likes

Team support

Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Ntg to say

Job security - Poor

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Chat Support Executive in Hyderabad / Secunderabad

Full Time

·

Sales Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 16 Oct 2022

Likes

Salary at the time of credited

Dislikes

Salary that are offered to me for annually

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Chat Support Executive in Hyderabad / Secunderabad

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

1.0

Skill development

3.0

Job security

2.0

Promotions

1.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 19 Aug 2021

Likes

There are a few little things to like here. 1. If you are a fresher this can be a stepping stone. Just take the experience and switch. 2. Cab, work from home town, insurance... 3. ***Nothing more that is better in this company****

Dislikes

There are a lot..... 1. They always hire, if you see they will be hiring all the time with low packages and employees won't be there for long in the organisation. 2. Your job is dependent on their clients requirement. Ex: if the client say we need more workforce for next 2months because there will be huge traffic on their site, youwill be hired and will obviously lose the job once the requirement is over. They won't even let you know about this all they say your performance isn't quite good so you need to leave the organisation. 3. No worklife balance at all..... You need to login at 12:30am midnight and logout at 9:30 am and when you get used to these shift timings they will suddenly change your shift timings. Your health is at stake....Read More

Salary - Bad
Skill development - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Chat Support Executive in Hyderabad / Secunderabad

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

5.0

Skill development

2.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 14 Jan 2022

Likes

There is no job security for contract base period, the company was very good platform for the freshers and work culture is good.

Skill development - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary structure and job guarantee.

Salary - Poor
Job security - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Chat Support Executive in Hyderabad / Secunderabad

Construction Engineering Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 08 Apr 2021

Likes

The only thing I like about 247 is I got some few good friends over there...very much partiality... Position will not be given to the deserving. They wan

Dislikes

VERY MUCH PARTIALITY. Positions will not be given to the deserving candidates. Many deserving left this organisation because of politics they play... Don't deserve to be a best place to work

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Chat Support Executive in Hyderabad / Secunderabad

Operations Support Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

2.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 22 Nov 2020

Likes

Nothing

Dislikes

Work culture and threatening agents to dismiss then

Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor

You are reading trusted reviews. Keep reading to find out more about 24/7 Customer.

Chat Support Executive in Hyderabad / Secunderabad

Technical Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

3.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 22 Dec 2019

Likes

Friendly management.

Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Salary increment is very low.

Salary - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Chat Support Executive in Hyderabad / Secunderabad

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 09 Jan 2019

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Overall Rating

Return to all reviews

Top trending discussions

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Tech lead - Tech Mahindra or IBM

I have 2 offers in same location : Need guidance to choose one 1) Tech Mahindra (U4) Fixed 23.9 Variable 2.6=26.5 No joining bonus Project details informed already 2)IBM(7B) Fixed 21.37 + Variable 0-10% Joining bonus is 1 lakh Your Responses and thoughts will be appreciated. Thank you

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More about working at 24/7 Customer

HQ - San Jose,California, United States
Software Product
5k-10k Employees (India)
Internet

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 9 24/7 Customer reviews submitted by 24/7 Customer employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if 24/7 Customer is the right company for you. 100% of employees ...reported the working days at 24/7 Customer as Rotational Shift. 71% employees reported the work timings at 24/7 Customer as Strict timing. Read more

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24/7 Customer Reviews >
24/7 Customer Chat Support Executive Hyderabad / Secunderabad Reviews

24/7 Customer Chat Support Executive Salaries in Hyderabad / Secunderabad

based on 48 salaries

₹1.5 L/yr - ₹3.9 L/yr

13% less than the average Chat Support Executive Salary in India

View more details

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