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24/7 Customer

Compare

3.5

based on 2.9k Reviews

Filter reviews by

24/7 Customer Agent Hyderabad / Secunderabad Reviews

Updated 25 Sep, 2024

Overall Rating

2.2/5

based on 4 reviews

Rating distribution

3 (75.0%)

0 (0%)

1 (25.0%)

Category Ratings

4.3

Work-life balance

4.2

Work satisfaction

3.6

Skill development

3.3

Salary

2.8

Company culture

2.0

Job security

2.0

Promotions

What employees say about 24/7 Customer?

Insights from employee reviews on AmbitionBox

Gender based rating

5.0

Rated by Women

1 reviews

2.0

Rated by Men

3 reviews

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4 reviews found

Sort by: Popular

Agent in Hyderabad / Secunderabad

Full Time

Other Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

4.0

Work satisfaction

2.0

Company culture

4.0

Work-life balance

posted on 25 Sep 2024

Likes

My process

Work satisfaction - Good
Work-life balance - Good

Dislikes

They really don't care about agents

Job security - Bad
Promotions - Bad
Company culture - Poor

Agent in Hyderabad / Secunderabad

Software Development Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 29 Jan 2022

Likes

I like the way the company treats they Employee, and the culture and environment is too good to work. Everyone is equal and the company takes care for all the necessary things that a employee required.

Skill development - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

The only thing which I don't like is the timing and the weekoff is not fix in this company, it will be a rotational shifts and rotational weekoffs.

Work Details

The work life at 24/7.ai is super and as I mention before it is a good place to work.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Agent in Hyderabad / Secunderabad

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 19 Jan 2022

Likes

It is a good company for freshers

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

We have a friendly nature on the floor with out managers and team leads

Work Details

It is a wonderful opportunity which I got in this company and i suggest it as a good company.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Agent in Hyderabad / Secunderabad

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 19 Dec 2020

Likes

To be frank at the time of lock down many are concerned about their jobs but me because my company didn't behave so.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Overall it's excellent

Work timings: Flexible Timings

Work related travel: This is a desk job.

Return to all reviews

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Interview Tips & Stories

2w (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..

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24/7 Customer Agent Reviews by Locations

24/7 Customer Agent Bangalore / Bengaluru Reviews

24/7 Customer Hyderabad / Secunderabad Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 4 24/7 Customer reviews submitted by 24/7 Customer employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if 24/7 Customer is the right company for you. ...Read more