Tele Sales Executive

Tele Sales Executive Interview Questions and Answers for Freshers

Updated 31 Mar 2024
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Q1. Is it convenient to you to travel everyday from delhi to noida?

Ans.

Yes, it is convenient for me to travel from Delhi to Noida every day.

  • I am familiar with the commute and have been doing it for a while.

  • I have access to reliable transportation options.

  • I can manage my time effectively to accommodate the travel time.

  • I have a strong motivation to work in Noida, which outweighs the inconvenience of travel.

Q2. Why you are choosing tele-sales?

Ans.

I am choosing tele-sales because it allows me to use my communication skills to connect with customers and provide them with solutions.

  • I enjoy talking to people and helping them find solutions to their problems

  • Tele-sales allows me to work from home and have a flexible schedule

  • I have experience in customer service and sales, which will help me excel in this role

Q3. Are you comfortable with making 100 to 200 calls in a day? Stipend structure?

Ans.

Yes, I am comfortable with making 100 to 200 calls in a day.

  • I have previous experience in tele sales and have made similar number of calls in a day.

  • I am confident in my communication skills and can handle rejection well.

  • I understand the importance of meeting targets and am willing to put in the effort to achieve them.

  • Regarding stipend structure, I would appreciate if you could provide more information on the same.

Q4. Do you know anything about loans

Ans.

Yes, I have knowledge about loans.

  • I have worked in a bank where I dealt with loan applications.

  • I am aware of different types of loans such as personal loans, home loans, and car loans.

  • I understand the importance of credit score and its impact on loan approval.

  • I am familiar with the documentation required for loan applications.

  • I have experience in explaining loan terms and conditions to customers.

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Q5. How would you pitch your customers?

Ans.

I would pitch my customers by understanding their needs and offering tailored solutions.

  • Listen actively to the customer's needs and concerns

  • Highlight the benefits and features of our product/service

  • Offer a personalized solution that meets their specific needs

  • Provide excellent customer service and follow-up

  • Use persuasive language and tone to build trust and rapport

Q6. How many types of loan

Ans.

There are several types of loans including personal loans, home loans, car loans, student loans, and business loans.

  • Personal loans are unsecured loans that can be used for any purpose

  • Home loans are used to purchase or renovate a home

  • Car loans are used to purchase a vehicle

  • Student loans are used to pay for education expenses

  • Business loans are used to fund a business or startup

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Q7. Experience in telesales?

Ans.

I have 3 years of experience in telesales, consistently exceeding sales targets and building strong relationships with clients.

  • Worked in telesales for 3 years

  • Consistently exceeded sales targets

  • Built strong relationships with clients

Q8. Why banking sector

Ans.

I am interested in the banking sector due to its stability, growth opportunities, and the chance to work with diverse clients.

  • Stability: Banking sector is known for its stability even during economic downturns.

  • Growth opportunities: There are various career advancement opportunities within the banking sector.

  • Working with diverse clients: I enjoy interacting with people from different backgrounds and the banking sector provides that opportunity.

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