10+ IT Business Analyst Interview Questions and Answers

I will perform market research, competitor analysis, and customer feedback analysis to set the product to current market standards.

• Conduct market research to identify current trends and demands

• Analyze competitors to understand their strengths and weaknesses

• Gather customer feedback to identify areas of improvement

• Identify gaps in the market and potential opportunities

• Develop a strategy to align the product with market standards

I will remain calm and empathetic while explaining the situation and providing a realistic timeline.

• Listen actively to their concerns

• Acknowledge their frustration and apologize for any inconvenience caused

• Explain the situation clearly and provide a realistic timeline for resolution

• Offer alternative solutions or workarounds if possible

• Follow up with the client regularly to keep them informed of progress

I will try to understand the reasons behind the differences and work towards finding a common ground.

• I will schedule a meeting with both parties to discuss their objectives and concerns.

• I will analyze the requirements and constraints of both parties.

• I will try to find a compromise that satisfies both parties.

• If a compromise cannot be reached, I will escalate the issue to higher management for resolution.

I would discuss the findings with the client, provide additional evidence or clarification, and work towards a mutually agreeable solution.

• Listen to the client's concerns and understand their perspective

• Provide additional evidence or clarification to support the findings

• Discuss potential alternatives or compromises

• Work towards a mutually agreeable solution through open communication and collaboration

I will implement the ERP system by conducting a thorough analysis of current processes, selecting the right ERP software, customizing it to fit our needs, training employees, and ensuring smooth integration.

• Conduct a detailed analysis of current business processes to identify areas that can be improved with ERP implementation

• Select the right ERP software that aligns with the organization's goals and requirements

• Customize the ERP system to fit the specific needs of the organiz...read more

Agile is an iterative approach to software development, while SDLC is a linear approach.

• Agile emphasizes on flexibility and adaptability to change.

• SDLC follows a sequential process of planning, designing, building, testing, and deployment.

• Agile involves continuous feedback and collaboration between the development team and stakeholders.

• SDLC involves a formal review process at each stage of development.

• Agile is best suited for projects with changing requirements and uncertain ...read more

Use cases are written to describe how a system interacts with users or other systems to achieve a specific goal.

• Identify actors or users interacting with the system

• Define goals or objectives to be achieved

• Describe steps or actions taken by users to achieve the goals

• Include alternative paths or scenarios

• Use a structured format like 'Actor - Action - System Response'

A firewall is a network security system that monitors and controls incoming and outgoing network traffic based on predetermined security rules.

• Acts as a barrier between a trusted internal network and untrusted external network

• Filters network traffic based on rules set by the administrator

• Can be hardware-based or software-based

• Examples include Cisco ASA, Palo Alto Networks, and Windows Firewall

Routing is the process of selecting a path for network traffic to travel from source to destination.

• Routing involves determining the best path for data packets to travel through a network.

• Routers are devices that use routing algorithms to make decisions on where to send data packets.

• Routing protocols like OSPF and BGP are used to exchange routing information between routers.

• Routing can be based on various factors such as shortest path, least congested path, or policy-based ro...read more

Technical workflows of BA involve understanding and analyzing complex systems to identify areas for improvement.

• Identifying business needs and requirements

• Analyzing data and processes

• Creating functional specifications

• Collaborating with developers and stakeholders

• Testing and validating solutions

• Documenting and communicating findings