Ultimate Zomato Hack!

You might have seen many a times that Swiggy and Zomato will never let you connect with a customer support agent or simply deny you a refund if your order is spilled, incorrect, has missing items or stuck in a different space-time dimension where the driver has been reaching you in 20 mins for the last 1 hour. Simple hack: Always choose cash on delivery. It will prioritize your order above gold customers, if you tell their chatbot that you won’t pay if the order is delayed beyond a point they will immediately connect you to a human AND if your order has missing/wrong items - you can simply refuse to pay. The user experience remains exactly the same - once the order is delivered you can pay via any UPI app or wallet or saved card through the app but you never again have to worry about being Zomato’s starving hostage. Wait! To be clear - I’m not suggesting to using this to deny payment of legitimate delivery orders. This is just mean to get “premium experience” with no extra cost.

a chat and email support executive

5mo

Will try and give you ratings.😂

cleantonic

5mo

works at

Oracle

I’ve had the same experience. Not once have I been refused a refund.

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a digital marketer

5mo

I once ordered from a restaurant 500m away and paid online. Zomato clubbed my order with someone else's and the delivery partner travelled 5km away from my location to deliver the other order first just because it's COD.

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