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American Express
4.2
based on 3.1k Reviews
Video summary
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
Company Overview
Associated Companies
Company Locations
Working at American Express
Company Summary
Credit card provider for personal, business & corporate uses
Overall Rating
4.2/5
based on 3.1k reviews
11% above
industry average
Highly rated for
Company culture, Work-life balance, Job security
Work Policy
Hybrid
82% employees reported
Monday to Friday
68% employees reported
Flexible timing
65% employees reported
No travel
74% employees reported
View detailed work policy
Top Employees Benefits
Office cab/shuttle
337 employees reported
Job/Soft skill training
304 employees reported
Cafeteria
302 employees reported
Health insurance
283 employees reported
View all benefits
About American Express
Founded in1850 (175 yrs old)
India Employee Count10k-50k
Global Employee Count50k-1 Lakh
HeadquartersNew York City,New York, United States
Office Locations
Websiteamericanexpress.com
Primary Industry
Other Industries
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View in video summary
Since our earliest days, we’ve strived to find new ways to enrich our customers’ lives, have their backs and provide our special brand of service, in ways both big and small.
Even as our business transformed – from freight forwarding to travel to cards to innovative digital products and services – one thing has remained constant: our unwavering commitment to earn our customers’ loyalty for the long haul.
That standard of excellence guides us today. We promise to understand, respect and back our customers, and help them on their personal journeys. Because when our customers thrive, so do we.
Mission: Leverage our local and global expertise to be a leading provider of payment solution for our customers by delivering high quality, innovative and world class product and services; while maintaining the highest standards of governance and ethics.
Vision: To be a leading provider of payment solution.
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AmbitionBox Best Places to Work in India Awards
Best of the best, rated by employees
American Express won India’s Largest Employee Choice Awards in Large Companies Category.
#13 Top Rated Large Company
#4 Top Rated Company for Women
#3 Top Rated Financial Services Company
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American Express Ratings
based on 3.1k reviews
Overall Rating
4.2/5
How AmbitionBox ratings work?
5
1.9k
4
559
3
261
2
114
1
236
Category Ratings
4.2
Company culture
4.2
Work-life balance
4.1
Job security
4.1
Salary
3.9
Work satisfaction
3.8
Skill development
3.5
Promotions
American Express is rated 4.2 out of 5 stars on AmbitionBox, based on 3.1k company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at American Express
based on 2.9k reviews
4.2
Rated by 937 Women
Rated 4.1 for Work-life balance and 4.1 for Company culture
4.2
Rated by 2k Men
Rated 4.2 for Work-life balance and 4.2 for Company culture
Work Policy at American Express
based on 339 reviews in last 6 months
Hybrid
82%
Work from office
15%
Permanent work from home
3%
American Express Reviews
Top mentions in American Express Reviews
+ 5 more
Compare American Express with Similar Companies
Change Company | Change Company | Change Company | ||
|---|---|---|---|---|
Overall Rating | 4.2/5 based on 3.1k reviews | 3.5/5 based on 365 reviews | 3.9/5 based on 924 reviews | 3.9/5 based on 726 reviews |
Highly Rated for | Work-life balance Company culture Salary | No highly rated category | Work-life balance Salary Company culture | Work-life balance Company culture Salary |
Critically Rated for | No critically rated category | Promotions Work satisfaction Skill development | Job security Promotions | Promotions |
Primary Work Policy | Hybrid 82% employees reported | Hybrid 92% employees reported | Hybrid 68% employees reported | Hybrid 92% employees reported |
Rating by Women Employees | 4.2 Good rated by 937 women | 3.3 Average rated by 110 women | 3.9 Good rated by 257 women | 3.8 Good rated by 186 women |
Rating by Men Employees | 4.2 Good rated by 2k men | 3.6 Good rated by 228 men | 3.9 Good rated by 598 men | 4.0 Good rated by 495 men |
Job security | 4.1 Good | 3.3 Average | 3.1 Average | 3.8 Good |
View more
American Express Salaries
American Express salaries have received with an average score of 4.1 out of 5 by 3.1k employees.
Business Analyst
(874 salaries)
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₹9.6 L/yr - ₹17 L/yr
Senior Analyst
(608 salaries)
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₹5.9 L/yr - ₹24.4 L/yr
Analyst
(519 salaries)
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₹12.9 L/yr - ₹27.1 L/yr
Lead Analyst
(493 salaries)
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₹4.1 L/yr - ₹13 L/yr
Senior Lead Analyst
(356 salaries)
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₹4.2 L/yr - ₹13.6 L/yr
Financial Analyst
(355 salaries)
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₹6.3 L/yr - ₹21.6 L/yr
Business Development Executive
(269 salaries)
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₹2 L/yr - ₹6 L/yr
Relationship Manager
(254 salaries)
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₹4 L/yr - ₹12.2 L/yr
Processing Manager
(233 salaries)
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₹8.3 L/yr - ₹27 L/yr
Service Delivery Leader
(223 salaries)
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₹16.8 L/yr - ₹55.1 L/yr
American Express Interview Questions
Interview questions by designation
Top American Express interview questions and answers
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American Express Jobs
Popular Designations American Express Hires for
Popular Skills American Express Hires for
Current Openings
American Express News
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How AI Agents Are Reshaping Security and Fraud Detection in the Business World
- Fraud and cybersecurity threats are escalating, with businesses losing 5% of revenue to fraud annually.
- AI-powered security agents analyze transactions in real-time, detect fraud patterns, and adapt to new threats autonomously.
- AI agents improve cybersecurity by analyzing data, user behavior, and biometric information to detect anomalies.
- AI makes real-time security decisions using supervised, unsupervised, and reinforcement learning models.
- AI agents continuously refine their models, stay ahead of fraudsters, and collaborate through federated learning.
- AI-driven security systems are utilized in financial institutions, online payment platforms, and government networks.
- Real-world applications include Amex's fraud detection, JPMorgan Chase's money laundering identification, and PayPal's buyer behavior analysis.
- Challenges include data privacy, false positives/negatives, integration hurdles, and regulatory compliance.
- Future advancements in quantum computing, encryption, and federated learning will enhance AI agents' capabilities.
- Businesses investing in AI-driven security gain a competitive edge and contribute to building a safer digital environment.
Unite | 12 Mar, 2025
This Warren Buffett Stock Just Boosted Its Dividend by 17%
- American Express (NYSE:AXP) has increased its quarterly dividend by 17%.
- The new quarterly dividend is $0.82 per share, yielding 1.2%.
- The company's strong performance and revenue growth have driven the dividend increase.
- American Express is known for its resilience in challenging economic conditions and is a top stock in Warren Buffett's portfolio.
Baystreet | 11 Mar, 2025
Gen Z’s Commitment to Sustainability Influences Business Travel Choices
- Business travel encompasses journeys for professional purposes like meetings, networking, and trade shows, crucial for partnerships and maintaining relations.
- Smart planning is essential for staying organized and productive during business travel, allowing focus on priorities.
- Trends like bleisure travel, technological integration, and sustainable practices have shaped the business travel landscape.
- Gen Z professionals are opting for 'slow business travel,' emphasizing environmental consciousness and balancing career progression with sustainability.
- A shift towards lower-carbon travel options, supported by clear company policies, is evident among Gen Z professionals.
- Gen Z perceives business travel as crucial for career development despite environmental concerns, highlighting the importance of client relationships and networking.
- Market dynamics show an anticipated rise in corporate travel, with key players in the industry including American Express, CWT Global, and TravelPerk.
- Businesses need to adapt travel programs to meet the demands of Gen Z professionals who are estimated to form a significant part of the future workforce.
- The article provides tips for stress-free business travel planning, emphasizing a detailed itinerary, smart flight and hotel choices, efficient packing, and post-travel wrap-up.
- Prepare well, stay organized, and leverage the changing dynamics of business travel to maximize productivity and enjoyment of the trip.
Alertify | 11 Mar, 2025
How This Ex-American Express CEO Wants To Change The Luxury Concierge Paradigm In India
- Luxury concierge services in India are on the rise, with brands like Indulge Global and Pinch leading the way.
- RedBeryl, founded by former American Express executive Manoj Adlakha, aims to redefine luxury concierge services in India.
- RedBeryl offers 24/7 lifestyle management across 14 premium segments, catering to high-net-worth individuals' unique needs.
- Membership to RedBeryl is available by invitation only, with a one-time joining fee of nearly INR 5 Lakh.
- The platform provides access to luxury hotels, premium events, VIP airport assistance, mobility services, and exclusive club memberships.
- RedBeryl stands out with its comprehensive approach to luxury lifestyle management, creating lifelong memories for its members.
- The startup offers Red and Black membership options, with annual benefits worth INR 37 Lakh+ and INR 13 Lakh respectively.
- In 2024, RedBeryl formed B2B alliances with brands like The Leela, aiming to expand its exclusive offerings in luxury experiences.
- The luxury concierge sector is projected to grow significantly in India, attracting investor interest and paving the way for brands like RedBeryl to expand.
- RedBeryl plans to grow its membership base to 2,000 by 2026, capitalizing on the increasing demand for personalized luxury experiences.
Inc42 | 8 Mar, 2025
Amex: Retail’s Future Hinges on Ditching the Discount
- Consumers expect personalized offers based on their preferences in retail.
- Generic discounts and blanket promotions are no longer effective.
- Retailers can leverage data-driven, personalized promotions to reach Gen Z and millennials.
- Retailers should focus on deep personalization, holistic brand engagement, and continuous touch points to drive loyalty.
Pymnts | 5 Mar, 2025
IIT Delhi Placement 2024-25: 39% of Students Yet to Find Jobs, Placement Rate at 61%
- Only 61% of students at IIT Delhi have secured jobs in the 2024-25 placement season.
- Around 738 students remain unplaced out of approximately 1,885 students in total.
- The number of unplaced students has doubled from 350 in 2022 to 700 in 2024-25.
- Top recruiters this season include American Express, Goldman Sachs, Google, Microsoft, and more.
All Things Talent | 3 Mar, 2025
CD, Checking, and Savings Rates Today: Supercharge Your Savings
- The article discusses current CD, checking, and savings rates to help individuals maximize their savings potential.
- It emphasizes the importance of locking in high interest rates before they potentially decrease.
- Top banks offering competitive rates include LendingClub, Valley National Bank, Forbright, SoFi, and American Express.
- Featured CD rates are provided by institutions like SkyOne Federal Credit Union, Barclays, Discover, and Sallie Mae.
- High interest checking account offers from BCU PowerPlus, SoFi, Discover, and Axos ONE are highlighted.
- Online and lower-profile institutions generally offer higher rates due to lower overhead costs.
- The article distinguishes high-yield savings, checking, money market accounts, cash management accounts, and CDs.
- It explains the benefits and considerations of each account type, including interest rates and access to funds.
- Different CD terms, such as no-penalty CDs, 6-month, 1-year, 2-year, 3-year, and 5-year CDs, are detailed.
- CDs are seen as safe investment options that offer fixed interest rates for specified terms.
Insider | 20 Feb, 2025
Warren Buffett’s Berkshire Hathaway didn’t sell any Apple shares last quarter
- Warren Buffett's Berkshire Hathaway reduced positions in financial stocks but didn't sell any Apple shares.
- Berkshire sold Bank of America shares, slashed stake in Citigroup, and unloaded part of its position in Capital One Financial.
- Berkshire unveiled a new position in Constellation Brands worth $1.2 billion, but sold off its shares of Ulta Beauty.
- Berkshire still holds 300 million shares of Apple, the largest stockholding, followed by American Express and BofA.
Macdailynews | 15 Feb, 2025
2 signs you should boost your emergency savings after Trump's tariff actions
- President Donald Trump's tariff actions could potentially raise inflation, impacting U.S. consumers, prompting the need to boost emergency savings for financial security.
- Considering uncertainties with tariffs, having an emergency fund becomes crucial, especially with potential economic challenges ahead.
- It is recommended to focus on building an emergency fund by allocating manageable amounts consistently rather than aiming for a large sum immediately.
- Industries facing layoffs or revenue decline due to tariffs may require individuals to prioritize financial security through emergency savings.
- Experts suggest extending emergency fund coverage to 6-12 months due to job insecurity and inflation risks exacerbated by tariffs.
- Financial advisors recommend keeping emergency savings in easily accessible accounts like high-yield savings or money market accounts with FDIC protection.
- High-yield savings accounts and money market accounts offer better interest rates than standard saving accounts for emergency funds.
- Popular high-yield savings options include SoFi Checking and Savings, American Express High Yield Savings Account, and Discover Online Savings Account.
- Money market accounts like Quontic Money Market Account, Brilliant Bank Surge Money Market Account, and Vio Bank Cornerstone Money Market Savings Account provide competitive rates for emergency funds.
- Choosing the right account helps maintain accessibility and inflation protection for emergency savings amid economic uncertainties.
Insider | 15 Feb, 2025
CD, Checking, and Savings Rates Today: Maximize Your Returns
- High interest rates for deposits are depleting, prompting individuals to secure the best interest rates for their savings to earn more money.
- Monitoring rates from banks and credit unions regularly is crucial to ensure getting the highest rate before APYs decrease.
- Top rates for popular banks on February 14 are listed, showcasing options like LendingClub, Valley National Bank, Forbright, SoFi®, and American Express.
- Featured CD rates as of February 13 include offerings from SkyOne Federal Credit Union, Barclays, Discover, Sallie Mae, and Bread Savings.
- High interest checking account offers are compared, including BCU, SoFi®, Discover, and Truist One Checking.
- Online or lesser-known institutions tend to offer the highest rates, with high-yield savings accounts and checking accounts being popular options for earning more.
- Money market accounts provide a middle ground between checking and savings, while certificates of deposit (CDs) offer locked-in higher rates for a set term.
- No-penalty CDs, 6-month CDs, 1-year CDs, 2-year CDs, 3-year CDs, and 5-year CDs are discussed with insights on their benefits and considerations.
- Investors often choose longer-term CDs to secure favorable rates, especially in uncertain rate market conditions, ensuring potentially higher earnings over time.
- CD terms, account types, and considerations like fees, rate lock-in periods, and advantages of each saving option are outlined to help individuals make informed financial decisions.
Insider | 14 Feb, 2025
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American Express Subsidiaries
Kabbage
4.3
• 4 reviews
Mezi
-
• No Reviews
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American Express FAQs
When was American Express founded?
American Express was founded in 1850. The company has been operating for 175 years primarily in the Financial Services sector.
Where is the American Express headquarters located?
American Express is headquartered in New York City,New York. It operates in 4 cities such as Gurgaon / Gurugram, Bangalore / Bengaluru, Mumbai, Chennai. To explore all the office locations, visit American Express locations.
How many employees does American Express have in India?
American Express currently has more than 22,000+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in American Express based on the number of reviews submitted on AmbitionBox.
Does American Express have good work-life balance?
American Express has a work-life balance rating of 4.2 out of 5 based on 3,000+ employee reviews on AmbitionBox. 80% employees rated American Express 4 or above on work-life balance. This rating reflects the company's efforts to help employees maintain a healthy balance between their personal and professional lives. We encourage you to read American Express work-life balance reviews for more details
Is American Express good for career growth?
Career growth at American Express is rated fairly well, with a promotions and appraisal rating of 3.5. 80% employees rated American Express 4 or above, while 20% employees rated it 3 or below on promotions/appraisal. Though the sentiment is mixed for career growth, majority employees have rated it positively. We recommend reading American Express promotions/appraisals reviews for more detailed insights.
What are the pros of working in American Express?
Working at American Express offers several advantages that make it an appealing place for employees. The company is highly rated for company culture, work life balance and job security, based on 3,000+ employee reviews on AmbitionBox.
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