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American Express

4.2
based on 3.1k Reviews
Video summary
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Working at American Express

Company Summary

Credit card provider for personal, business & corporate uses

Overall Rating

4.2/5
based on 3.1k reviews
highly rated categories
11% above
industry average
highly rated categories
Highly rated for

Company culture, Work-life balance, Job security

Work Policy
Hybrid
Hybrid
80% employees reported
Monday to Friday
Monday to Friday
68% employees reported
Flexible timing
Flexible timing
65% employees reported
No travel
No travel
74% employees reported
View detailed work policy
Top Employees Benefits
Office cab/shuttle
Office cab/shuttle
337 employees reported
Job/Soft skill training
Job/Soft skill training
304 employees reported
Cafeteria
Cafeteria
302 employees reported
Health insurance
Health insurance
283 employees reported
View all benefits

About American Express

Founded in1850 (175 yrs old)
India Employee Count10k-50k
Global Employee Count50k-1 Lakh
HeadquartersNew York City,New York, United States
Websiteamericanexpress.com
Primary Industry
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View in video summary
Since our earliest days, we’ve strived to find new ways to enrich our customers’ lives, have their backs and provide our special brand of service, in ways both big and small. Even as our business transformed – from freight forwarding to travel to cards to innovative digital products and services – one thing has remained constant: our unwavering commitment to earn our customers’ loyalty for the long haul. That standard of excellence guides us today. We promise to understand, respect and back our customers, and help them on their personal journeys. Because when our customers thrive, so do we.
Mission: Leverage our local and global expertise to be a leading provider of payment solution for our customers by delivering high quality, innovative and world class product and services; while maintaining the highest standards of governance and ethics.
Vision: To be a leading provider of payment solution.
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AmbitionBox Best Places to Work in India Awards

Best of the best, rated by employees
American Express won India’s Largest Employee Choice Awards in Large Companies Category.
#13 Top Rated Large Company
#4 Top Rated Company for Women
#3 Top Rated Financial Services Company
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American Express Ratings

based on 3.1k reviews

Overall Rating

4.2/5
How AmbitionBox ratings work?
5
1.9k
4
553
3
258
2
110
1
229

Category Ratings

4.2

Company culture

4.2

Work-life balance

4.1

Job security

4.1

Salary

3.9

Work satisfaction

3.8

Skill development

3.5

Promotions

American Express is rated 4.2 out of 5 stars on AmbitionBox, based on 3.1k company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at American Express
based on 2.9k reviews
4.2
Rated by 921 Women
Rated 4.2 for Company culture and 4.1 for Work-life balance
4.2
Rated by 1.9k Men
Rated 4.2 for Work-life balance and 4.2 for Company culture

Work Policy at American Express

based on 302 reviews in last 6 months
Hybrid
80%
Work from office
16%
Permanent work from home
4%

American Express Reviews

Top mentions in American Express Reviews

+ 5 more

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4.2/5
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3.5/5
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Highly Rated for
Work-life balance
Company culture
Salary
No highly rated category
Work-life balance
Salary
Company culture
Work-life balance
Company culture
Salary
Critically Rated for
No critically rated category
Promotions
Work satisfaction
Skill development
Job security
Promotions
Promotions
Primary Work Policy
Hybrid
80% employees reported
Hybrid
93% employees reported
Hybrid
67% employees reported
Hybrid
92% employees reported
Rating by Women Employees
4.2
Good
rated by 921 women
3.3
Average
rated by 109 women
3.9
Good
rated by 256 women
3.8
Good
rated by 185 women
Rating by Men Employees
4.2
Good
rated by 1.9k men
3.6
Good
rated by 225 men
3.9
Good
rated by 591 men
4.0
Good
rated by 488 men
Job security
4.1
Good
3.3
Average
3.1
Average
3.8
Good
View more

American Express Salaries

American Express salaries have received with an average score of 4.1 out of 5 by 3.1k employees.

Business Analyst

(851 salaries)
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₹9.8 L/yr - ₹17 L/yr

Senior Analyst

(585 salaries)
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₹5.9 L/yr - ₹23 L/yr

Analyst

(501 salaries)
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₹13.1 L/yr - ₹27.5 L/yr

Lead Analyst

(492 salaries)
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₹4 L/yr - ₹14.5 L/yr

Senior Lead Analyst

(353 salaries)
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₹4.2 L/yr - ₹13 L/yr

Financial Analyst

(347 salaries)
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₹5.4 L/yr - ₹21.6 L/yr

Business Development Executive

(275 salaries)
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₹2 L/yr - ₹5.5 L/yr

Relationship Manager

(255 salaries)
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₹4 L/yr - ₹12.2 L/yr

Processing Manager

(239 salaries)
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₹8.4 L/yr - ₹25.2 L/yr

Service Delivery Leader

(224 salaries)
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₹14 L/yr - ₹55 L/yr

American Express News

View all

CD, Checking, and Savings Rates Today: Supercharge Your Savings

Insider | 20 Feb, 2025
CD, Checking, and Savings Rates Today: Supercharge Your Savings

Warren Buffett’s Berkshire Hathaway didn’t sell any Apple shares last quarter

Macdailynews | 15 Feb, 2025
Warren Buffett’s Berkshire Hathaway didn’t sell any Apple shares last quarter

2 signs you should boost your emergency savings after Trump's tariff actions

Insider | 15 Feb, 2025
2 signs you should boost your emergency savings after Trump's tariff actions

CD, Checking, and Savings Rates Today: Maximize Your Returns

Insider | 14 Feb, 2025
CD, Checking, and Savings Rates Today: Maximize Your Returns

3 credit cards rich people carry that almost anyone can apply for

Insider | 12 Feb, 2025
3 credit cards rich people carry that almost anyone can apply for

AmEx Closes 30 Accounts Allegedly Linked to Iran’s Government

Tech Story | 8 Feb, 2025
AmEx Closes 30 Accounts Allegedly Linked to Iran’s Government

From JPMorgan to BlackRock: The 15 financial firms that file the most H-1B immigrant work visas

Insider | 4 Feb, 2025
From JPMorgan to BlackRock: The 15 financial firms that file the most H-1B immigrant work visas

American Express Raises Dividend 17% As Profits Hit Record Levels

Baystreet | 24 Jan, 2025
American Express Raises Dividend 17% As Profits Hit Record Levels

My credit card costs $695 a year, but it saves me more than that with its free Priority Pass membership and other perks

Insider | 21 Jan, 2025
My credit card costs $695 a year, but it saves me more than that with its free Priority Pass membership and other perks

Why Markets May Continue the Weekly Rally

Baystreet | 20 Jan, 2025
Why Markets May Continue the Weekly Rally
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American Express Subsidiaries

Kabbage

4.3
 • 4 reviews

Mezi

-
 • No Reviews
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American Express FAQs

When was American Express founded?
American Express was founded in 1850. The company has been operating for 175 years primarily in the Financial Services sector.
Where is the American Express headquarters located?
American Express is headquartered in New York City,New York. It operates in 4 cities such as Gurgaon / Gurugram, Bangalore / Bengaluru, Mumbai, Chennai. To explore all the office locations, visit American Express locations.
How many employees does American Express have in India?
American Express currently has more than 22,000+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in American Express based on the number of reviews submitted on AmbitionBox.
Does American Express have good work-life balance?
American Express has a work-life balance rating of 4.2 out of 5 based on 3,000+ employee reviews on AmbitionBox. 80% employees rated American Express 4 or above on work-life balance. This rating reflects the company's efforts to help employees maintain a healthy balance between their personal and professional lives. We encourage you to read American Express work-life balance reviews for more details
Is American Express good for career growth?
Career growth at American Express is rated fairly well, with a promotions and appraisal rating of 3.5. 80% employees rated American Express 4 or above, while 20% employees rated it 3 or below on promotions/appraisal. Though the sentiment is mixed for career growth, majority employees have rated it positively. We recommend reading American Express promotions/appraisals reviews for more detailed insights.
What are the pros of working in American Express?
Working at American Express offers several advantages that make it an appealing place for employees. The company is highly rated for company culture, work life balance and job security, based on 3,000+ employee reviews on AmbitionBox.
American Express Overview
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