Associate Credit Card Operations

Associate Credit Card

About Zeta
Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch banking products for the future. It was founded by Bhavin Turakhia and Ramki Gaddipati in 2015.
Our flagship processing platform - Zeta Tachyon - is the industrys first modern, cloud-native, and
fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud &
risk, and many more capabilities as a single-vendor stack. 20M+ cards have been issued on our
platform globally.
Zeta is actively working with the largest Banks and Fintechs in multiple global markets
transforming customer experience for multi-million card portfolios.
Zeta has over 1700+ employees - with over 70% roles in R&D - across locations in the US, EMEA,
and Asia. We raised $280 million at a $1.5 billion valuation from Softbank, Mastercard, and
other investors in 2021.
Learn more @ www.zeta.tech, careers.zeta.tech, Linkedin, Twitter

About the Role
Zeta is looking to hire an Associate for the Credit Card unit in our offices in Chennai. We are
looking for smart freshers/candidates who have relevant experience in credit card operations
management.

Responsibilities
● Zeta is in agreement with HDFC bank to launch a credit card on Zeta Platform. Zeta team
would manage the credit card operations on behalf of HDFC Bank. We are looking for
candidates who have relevant experience and are ready to work in a challenging and ever-
evolving environment.

Operations Management
● Handing dispute and fraud cases on regular basis
● Settlement and reconciliation on credit card transactions

Skills
● Good communication and interpersonal skills
● Keep customer needs at the forefront of priorities and take relevant action
● MS excel / Google sheet knowledge would be preferred.

Experience & Qualification
● Graduate with 0 to 1 yrs of experience in Operations / Servicing

Life At Zeta
At Zeta, we want you to grow to be the best version of yourself by unlocking the great
potential that lies within you. This is why our core philosophy is People Must Grow. We
recognize your aspirations; act as enablers by bringing you the right opportunities, and let
you grow as you chase disruptive goals.
#LifeAtZeta is adventurous and exhilarating at the same time. You get to work with some of the
best minds in the industry and experience a culture that values the diversity of thoughts. If you
want to push boundaries, learn continuously and grow to be the best version of yourself, Zeta is
the place to be! Explore life at zeta.
Zeta is an equal opportunity employer
At Zeta, we are committed to equal employment opportunities regardless of job history, disability,
gender identity, religion, race, marital/parental status, or other special status. We are proud to be
an equitable workplace that welcomes individuals from all walks of life if they fit the roles and
responsibilities.