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Associate - Banking Operations
Zeta
posted 2mon ago
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Flexible timing
Key skills for the job
Job Description
About Zeta
Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch banking products for the future. It was founded by Bhavin Turakhia and Ramki Gaddipati in 2015.
Our flagship processing platform - Zeta Tachyon - is the industry s first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. 20M+ cards have been issued on our platform globally.
Zeta is actively working with the largest Banks and Fintechs in multiple global markets transforming customer experience for multi-million card portfolios.
Zeta has over 1700+ employees - with over 70% roles in R&D - across locations in the US , EMEA , and Asia . We raised $280 million at a $1.5 billion valuation from Softbank, Mastercard, and other investors in 2021.
Learn more @ www.zeta.tech , careers.zeta.tech , Linkedin , Twitter
About the Role
Zeta is looking to hire an Associate for the Business Operations - Credit Card unit in our offices in Bangalore/Chennai. We are looking for candidates who have relevant experience in credit card operations management. The candidates should possess experience in credit cards dispute resolution, settlement and reconciliation.
Responsibilities
- Zeta is in agreement with HDFC bank to launch a credit card on Zeta Platform. Zeta team would manage the credit card operations on behalf of HDFC Bank. We are looking for candidates who have relevant experience and are ready to work in a challenging and ever-evolving environment.
- Operations Management
- Handing dispute and fraud cases on regular basis
- Settlement and reconciliation on credit card transactions
Skills
- Good communication and interpersonal skills
- Keep customer needs at the forefront of priorities and take relevant action
- MS excel / Google sheet knowledge would be preferred.
Education & Qualifications
- Graduate with 1 to 3 yrs of experience in Operations / Servicing
- Relevant experience in Fintech/Banking domain, more specifically in credit card operations
Equal Opportunity
Employment Type: Full Time, Permanent
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People are getting interviews at Zeta through
People are getting interviews through
(based on 41 Zeta interviews)
Job Portal
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Company Website
Campus Placement
Walkin
29%
27%
17%
10%
2%
15% candidates got the interview through other sources.
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High Confidence means the data is based on a large number of responses received from the candidates.
What people at Zeta are saying
Banking Operations salary at Zeta
reported by
1
employee
₹9
L/yr - ₹11.5
L/yr
193%
more
than the average Banking Operations Salary in India
View more details
What Zeta employees are saying about work life
based on 242 employees
Flexible timing
Monday to Friday
No travel
Day Shift
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