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20 Workenstein Jobs

Front Office - Operation Executive

2-7 years

Chennai

2 vacancies

Front Office - Operation Executive

Workenstein

posted 10d ago

Job Description


Job Description


Are you looking for a rewarding opportunity and have previous experience as a Customer Support? Were hiring a customer support executive to be part of our already fantastic team. Youll be responsible for managing the reception area, implementing office policies, and ensuring guest services are exemplary & overall centre operations.


Applicants should have experience in the hospitality industry, demonstrate a commitment to customer service.


Manage the front office operations and come to work with a positive attitude. If you have required and enjoyed providing excellent customer service, apply today!




Roles & Responsibilities


  • Proven experience as front desk representative, agent or relevant position
  • Familiarity with office machines (e.g. printer )
  • Knowledge of office management
  • Proficient in English (oral and written) and local language (oral)
  • Knowledge of MS Office (especially Excel and Word)
  • Strong communication and people skills
  • Good organizational and multi-tasking abilities
  • Customer service orientation
  • Any graduation; Hotel management will be a plus
  • Answer questions and address escalations
  • Answer all incoming calls and redirect them or keep messages
  • Receive letters, packages etc. and distribute them
  • Prepare outgoing mail by drafting correspondence, securing parcels etc.
  • Check, sort and forward emails
  • Monitor office supplies and place orders when necessary
  • Keep updated records and files
  • Monitor office expenses and costs
  • Take up other duties as assigned (travel arrangements, schedules etc)

Requirements

  • Prior experience in customer service / front office in hospitality industry or relevant position.
  • Good multitasking, time management and organisational skills.
  • Problem-solving ability with analytical skill.
  • Customer oriented and professional attitude.

Employment Type: Full Time, Permanent

Read full job description

What people at Workenstein are saying

Operations Executive salary at Workenstein

reported by 1 employee with 1 years exp.
₹3.6 L/yr - ₹4.6 L/yr
32% more than the average Operations Executive Salary in India
View more details

What Workenstein employees are saying about work life

based on 16 employees
93%
87%
53%
100%
Strict timing
Monday to Saturday
Within city
Day Shift
View more insights

Workenstein Benefits

Gymnasium
Cafeteria
Health Insurance
Free Transport
Child care
Work From Home +6 more
View more benefits

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