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237 WNS Jobs

Customer Support Executive - Chat

1-2 years

₹ 2 - 4.25L/yr

Gurgaon / Gurugram

5 vacancies

Customer Support Executive - Chat

WNS

posted 7d ago

Job Description

Role & responsibilities

Handling customer calls and chats.

Understanding customer queries and providing resolutions as per the process guidelines.

Minimum 1 yr BPO


Preferred candidate profile


Should be comfortable with working in 24* 7 environment

Any graduate with minimum 1 yrs of experience






Employment Type: Full Time, Permanent

Read full job description

Prepare for Customer Support Executive roles with real interview advice

Top WNS Customer Support Executive Interview Questions

Q1. Different types of constraints and difference between primary key and foreign key?
Q2. What will you check if a person is NRI has come to branch for open a bank account.
Q3. What will you do if you find out a suspicious transaction?
View all 282 questions

What people at WNS are saying

4.1
 Rating based on 14 Customer Support Executive reviews

Likes

I work there for an year , all though it's quite good place to work, people working in wns Pune are more polite and manner full than the gurg oan. If I would have asked to be a part of Pune or the Mumbai team I would have never quit . There is person in Pune team named Amit Singh (a great man) Thanks wns A day i decided to join..Read More

  • Job security - Excellent
  • +3 more
Dislikes

Cost cutting in few basic things , as I understand wns just needs to expend around 150rs /person in month to fix it .it's about GGN , not sure about Pune or Mumbai branch. Management , I Can't understand every thing is not possible but as per my understanding there is lot of things can be fixed without any investment , just nee..Read More

Read 14 Customer Support Executive reviews

Customer Support Executive salary at WNS

reported by 45 employees with 1-4 years exp.
₹2 L/yr - ₹5.5 L/yr
28% more than the average Customer Support Executive Salary in India
View more details

What WNS employees are saying about work life

based on 12k employees
54%
71%
69%
68%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

WNS Benefits

Submitted by Company
Job Training
Health Insurance
Soft Skill Training
Cafeteria
Submitted by Employees
Free Transport
Cafeteria
Job Training
Soft Skill Training
Health Insurance
Work From Home +6 more
View more benefits

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WNS Gurgaon / Gurugram Office Locations

View all
Gurugram Office
WNS Global Services Private Limited, 9th Floor, Block A2, DLF World Tech Park, NH8, Sector 30 Gurugram
Haryana 122002
Gurugram Office
WNS Global Services Private Limited, 9th Floor, Block A2, DLF World Tech Park, NH8, Sector 30 Gurugram
Haryana 122002

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