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Salesforce Administrator
WN Infotech
posted 24d ago
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Job Description
As a Salesforce Administrator at WN Infotech, you will be responsible for managing and maintaining the Salesforce platform to support the company's sales and marketing initiatives. You will play a crucial role in configuring, customizing, and optimizing Salesforce to streamline business processes, enhance user experience, and drive overall efficiency. This position offers an exciting opportunity to leverage your technical expertise in Salesforce administration within a dynamic and innovative organization.
- Administer and maintain the Salesforce platform, including user management, security settings, data management, and customization of objects, fields, workflows, and validation rules.
- Collaborate with stakeholders to gather requirements, design solutions, and implement enhancements to meet business needs.
- Configure and optimize Salesforce features such as reports, dashboards, workflows, process automation, and third-party integrations.
- Provide ongoing support and training to users, troubleshoot issues, and address system-related inquiries in a timely manner.
- Stay updated on Salesforce releases, best practices, and industry trends to recommend and implement improvements and new functionalities.
- Proficiency in Salesforce administration, including experience with Salesforce Lightning Experience and Salesforce Classic.
- Strong understanding of Salesforce architecture, data model, security model, and limitations.
- Hands-on experience in configuring and customizing Salesforce, including custom objects, fields, page layouts, workflows, process builder, and validation rules.
- Ability to create and maintain reports, dashboards, and analytical solutions to provide insights into business performance.
- Excellent problem-solving skills, with the ability to analyze complex requirements and propose effective solutions.
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Salesforce Administrator certification (ADM 201) is required; additional certifications such as Salesforce Advanced Administrator (ADM 211) or Salesforce Platform App Builder are preferred.
- Minimum of 2-3 years of experience in Salesforce administration, with a proven track record of successfully implementing and supporting Salesforce solutions.
- Experience working in an Agile environment and collaborating with cross-functional teams is a plus.
Employment Type: Full Time, Permanent
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