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Salesforce Business Analyst
2-3 years
Noida, Pune, Gurgaon / Gurugram + 1 more
1 vacancy
Salesforce Business Analyst
WN Infotech
posted 8d ago
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Key skills for the job
Job Description
As a Salesforce Business Analyst at WN Infotech, you will be a key player in leveraging Salesforce to drive business growth and efficiency. Your role will involve analyzing business processes, identifying opportunities for improvement, and implementing solutions within the Salesforce platform. This position offers an exciting opportunity to combine your analytical skills with your knowledge of Salesforce to make a significant impact on our organization's success.
- Collaborate with stakeholders to gather requirements and understand business needs.
- Analyze existing business processes and workflows to identify areas for improvement and optimization.
- Design, configure, and customize Salesforce solutions to meet business requirements.
- Develop and maintain documentation, including functional specifications, user stories, and process flows.
- Conduct user training and provide ongoing support to ensure effective adoption of Salesforce solutions.
- Collaborate with developers and administrators to implement customizations and integrations.
- Stay informed about Salesforce best practices, updates, and new features to provide recommendations for continuous improvement.
- Strong understanding of Salesforce platform functionality and capabilities.
- Experience with Salesforce configuration, customization, and administration.
- Proficiency in Salesforce declarative tools such as Process Builder, Flow, and Lightning App Builder.
- Excellent analytical and problem-solving skills with the ability to translate business requirements into technical solutions.
- Effective communication skills, both verbal and written, with the ability to convey complex concepts to non-technical stakeholders.
- Strong organizational skills with the ability to manage multiple priorities and deadlines.
- Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field.
- Salesforce Administrator or Salesforce Business Analyst certification is preferred.
- Minimum of 2-3 years of experience working with Salesforce in a business analyst or similar role.
- Experience with Agile methodologies and tools such as Jira is a plus.
- Ability to work independently and collaboratively in a fast-paced environment.
Employment Type: Full Time, Permanent
Read full job descriptionCompare WN Infotech with
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