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NETSKOPE SOFTWARE

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3.0

based on 8 Reviews

42 NETSKOPE SOFTWARE Jobs

Salesforce Administrator

Netskope

3.0

based on 8 Reviews

2-7 years

Chennai, Pune, New Delhi + 4 more

1 vacancy

Salesforce Administrator

NETSKOPE SOFTWARE

posted 2mon ago

Job Role Insights

Flexible timing

Key skills for the job

Salesforce Sales Cloud Cloud Security JIRA Data Security

+ 2 more

Job Description

About Netskope

About the position:

Netskope is looking for an experienced Salesforce Administrator to join our Go-To-Market (GTM) Systems Team. This role will be responsible for supporting Netskope s Commercial Salesforce org, from day-to-day maintenance to customizing the application in support of key business initiatives. The ideal candidate will have a strong understanding of Salesforce architecture and best practices, as well as expertise in executing on technical solution design within a complex Salesforce environment.

Responsibilities:

Administer, configure, and support all aspects of Netskope s Commercial Salesforce org.
User management, which includes user creation, permissions, role hierarchy maintenance, profile management, and third party application access
Create and maintain flow automations and validation rules to support solution design
Support integrations between third party applications and Salesforce, with a focus on data integrity
Monitor and answer user support requests within Jira, while also working on larger projects supporting key business initiatives
Work closely with other Salesforce Administrators and Developers to support Sales Cloud, Service Cloud, and CPQ within our Commercial org
Create and maintain process documentation for end users, as well as solution design documentation for the GTM Systems Team
Proactively monitor for and troubleshoot technical issues

Requirements:

3+ years of experience administering Salesforce at an enterprise B2B SaaS company
Salesforce Certified Administrator
Experience working in a complex Salesforce environment with multiple clouds, including CPQ and Service cloud
Hands on experience with technical solution design and development using flows
Familiarity with integrating and managing third party applications with Salesforce
Experience working with cross functional teams to evaluate business requirements
Familiarity with standard Salesforce sharing architecture
Understanding of Sales business processes, aligned to Lead, Contacts, Accounts, Opportunities, Orders, and Case Objects

Education: