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41 NETSKOPE SOFTWARE Jobs
Salesforce Administrator
NETSKOPE SOFTWARE
posted 5mon ago
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Flexible timing
Key skills for the job
Job Description
About Netskope
About the position: Netskope is looking for an experienced Salesforce Administrator to join our Go-To-Market (GTM) Systems Team. This role will be responsible for supporting Netskope s Commercial Salesforce org, from day-to-day maintenance to customizing the application in support of key business initiatives. The ideal candidate will have a strong understanding of Salesforce architecture and best practices, as well as expertise in executing on technical solution design within a complex Salesforce environment.
Responsibilities: - Administer, configure, and support all aspects of Netskope s Commercial Salesforce org.
- User management, which includes user creation, permissions, role hierarchy maintenance, profile management, and third party application access
- Create and maintain flow automations and validation rules to support solution design
- Support integrations between third party applications and Salesforce, with a focus on data integrity
- Monitor and answer user support requests within Jira, while also working on larger projects supporting key business initiatives
- Work closely with other Salesforce Administrators and Developers to support Sales Cloud, Service Cloud, and CPQ within our Commercial org
- Create and maintain process documentation for end users, as well as solution design documentation for the GTM Systems Team
- Proactively monitor for and troubleshoot technical issues
- 3+ years of experience administering Salesforce at an enterprise B2B SaaS company
- Salesforce Certified Administrator
- Experience working in a complex Salesforce environment with multiple clouds, including CPQ and Service cloud
- Hands on experience with technical solution design and development using flows
- Familiarity with integrating and managing third party applications with Salesforce
- Experience working with cross functional teams to evaluate business requirements
- Familiarity with standard Salesforce sharing architecture
- Understanding of Sales business processes, aligned to Lead, Contacts, Accounts, Opportunities, Orders, and Case Objects
- Bachelor s degree (BSc) preferred.
Employment Type: Full Time, Permanent
Functional Areas: Software/Testing/Networking
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based on 10 employees
Flexible timing
Monday to Friday
No travel
NETSKOPE SOFTWARE Benefits
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