Senior Performance Test Engineer, Incident Management

About the role

Please note, this team is hiring across all levels and candidates are individually assessed and appropriately leveled based upon their skills and experience.

At Netskope, our world-class Incident Management team is looking for a performance engineer who loves to write code for performance tests, have the aptitude to find ways to break things, understand how cloud services should work, and can build automation from scratch. Our SDETs have built JMeter and Python based automation tools running on containers to do performance, and load/scale testing of our services. Your contribution will test a set of product services that large Fortune 500 enterprises will use and rely upon every day.

What s in it for you

We are looking for a software engineer who is passionate about testing highly scaled services and is motivated to create an impact on the product and provide value to the customer. In this role you will be a key contributor, co-owner, and developer of the next generation of containerized test environments, tools, performance tests, chaos tests and automation.

What you will be doing

• Identifying metrics to monitor and work with development counterparts to get the desired metrics
• Identifying parameters for testing
• Design Performance Test Scripts for enterprise applications based on Requirements
• Design effective tests and modeling the loads
• Establish checkpoints and create datasets
• Participate in Performance bottleneck analysis and fixes
• Perform Performance Engineering & Performance Improvement activities
• Communicate progress and issues through regular Status Reports
• Perform tests to ensure performance tuning
• Collaborate with Business/ Application teams to improve system performance
• Assume primary responsibility as Performance Testing SPOC

Required skills and experience

• 8+ years of relevant experience in Performance testing (preferably in Cloud/Distributed systems)
• Understanding complex distributed systems and awareness of cloud technologies
• Expertise in Test Planning, Test Estimation, Test Strategy, Work Load Design, Test Cases Design, Test Environment Setup, Test Data Setup, Defect Management & Configuration Management.
• Expertise in Performance Testing tools like JMeter and Locust
• Expertise in writing code in Python, Go or similar languages
• Experience in working on Grafana/Prometheus and can query in InfluxQL
• Expertise in debugging issues in Docker/Kubernetes environment
• Execute Benchmark, load, stress, endurance and other non-functional tests. Monitor application logs to determine system behavior.
• Address all technical issues; facilitate the resolution and necessary follow up with Development and other cross-functional departments.
• Analyze the CPU Utilization, Memory usage, Network usage, Garbage Collection and DB Parameters and DB Reports to verify the performance of the applications.
• Generate performance graphs, session reports and other related documentation required for validation and analysis.
• Publish results and receive signoff from all the stakeholders. Prepare detailed status reports, and monitoring of all defects and issues.
• Identifying memory leaks, connection issues & bottlenecks in the system.
• Strong problem solving skills and very good time management skills.
• Experience in building custom tools or simulators for performance testing.
• Experience in performing negative tests at scale

Education

• BSCS or equivalent required, MSCS or equivalent strongly preferred

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