Business Process Manager - People & Culture (12-20 yrs)

Requirements:

- Bachelor's degree in HR, Business Administration, or a related field.

- Min. of 10 years of experience in People & Culture Shared Services, People & Culture Operations, or a related People & Culture technology domain.

- Strong hands-on experience implementing and managing ServiceNow HRSD, including workflow configuration, case management,

and service catalog setup.

- Expertise in automating People & Culture processes within ServiceNow HRSD to improve operational efficiency.

- Experience troubleshooting and resolving ServiceNow HRSD issues to ensure smooth platform performance.

- Experience in managing People & Culture services across regions, ensuring compliance with local regulations while standardizing global processes.

- Strong project management skills, with the ability to lead multiple projects simultaneously.

- This role may require flexibility in working hours to coordinate with global teams, including alignment with US morning hours.