Windmill Digital - eCommerce Specialist - xLongevity (5-10 yrs)

xLongevity is all-in-one solution with an app, coaches, supplements and testing to empower you to live a long, active, fulfilling and healthy life.

Please visit our website for more details- https://xLongevity.com.

Location - Pune.

Position Overview:

- We are seeking a dynamic and results-driven E-Commerce Specialist with 5+ years of- experience to join our team.

- The ideal candidate will play a key role in managing and- optimizing our online sales channels, enhancing customer experience, and driving- revenue growth across multiple platforms.

Key Responsibilities :

E-Commerce Platform Management :

- Manage online product listings across marketplaces such as Amazon, Flipkart, Shopify, and others.

- Regularly update product descriptions, images, pricing, and inventory- levels.

- Ensure accuracy and consistency of product information across all- platforms.

Digital Marketing Coordination:

- Collaborate with the digital marketing team to execute campaigns that- increase traffic and conversion rates.

- Optimize product listings with keywords, SEO-friendly content, and- promotional strategies.

- Monitor and analyze performance metrics like CTR, conversion rates, and- sales growth.

Order Fulfillment & Logistics Coordination :

- Work closely with 3PL partners and distributors to ensure smooth order- processing and timely deliveries.

- Address customer issues related to orders, shipping, or returns promptly.

Customer Engagement & Support :

- Enhance customer experience through exceptional support and clear- communication.

- Respond to inquiries, resolve complaints, and collect feedback to- improve processes.

Data Analysis & Reporting :

- Analyze sales trends, customer behavior, and competitor strategies to- identify growth opportunities.

- Provide regular performance reports and actionable insights to the- management team.

Process Improvement :

- Suggest and implement strategies to streamline operations, reduce costs,- and improve efficiency.

- Stay updated on industry trends, platform updates, and e-commerce- technologies.

Qualifications and Skills :

- Degree in Marketing, Business Administration, or a related field.

- 5+ years of experience in e-commerce operations, digital marketing, or online- sales.

- Proficiency in managing e-commerce platforms like Amazon Seller Central,- Shopify, or equivalent.

- Familiarity with digital marketing tools (e.g., Google Analytics, PPC campaigns, SEO tools).

- Strong analytical skills with a data-driven mindset.

- Excellent organizational, multitasking, and communication skills.

- Experience in coordinating with 3PL partners and understanding supply chain- dynamics is a plus.

What We Offer :

- Competitive salary and performance-based incentives.

- Opportunity to work with a diverse and talented team of professionals.

- Exposure to a wide range of industries and clients.

- Supportive work environment that fosters professional growth and development.

- Opportunity to make a meaningful impact on wellness and preventive healthcare.