Team Lead - Business Development (US) - BD290125

Who are we?

Whatfix is a leading global B2B SaaS organization and the largest pure-play enterprise digital adoption platform solution provider.

Utilizing GenAI technology, Whatfix enhances all stages of software deployment with application simulation, product analytics, and digital adoption, driving business outcomes such as increased revenue win rates, cost reduction, risk compliance, enhanced productivity, and improved user experience.

We have seven offices in the US, India, UK, Germany, Singapore, and Australia, supporting 700+ global customers, including 80+ Fortune 500 companies. Whatfix has raised $140 million to date and is backed by marquee investors, including Softbank, PeakXV, Dragoneer, and Cisco Investments.

• With over 45% YoY sustainable annual recurring revenue (ARR) growth, Whatfix is among the Top 50 Indian Software Companies as per G2 Best Software Awards.

• Recognized as a Leader in the digital adoption platforms (DAP) category for the past 4+ years by leading analyst firms like Gartner, Forrester, IDC, and Everest Group.

• The sole vendor named as Customers Choice: 2024 Gartner Voice of the Customer for Digital Adoption Platform Report. We also boast a star rating of 4.6 on G2 Crowd 4.5 on Gartner Peer Insights and a high CSAT of 99.8%

• Highest-Ranking DAP on 2023 Deloitte Technology Fast 500 North America for Third Consecutive Year

• Won the Silver for Stevies Employer of the Year 2023 Computer Software category and also recognized as Great Place to Work 2022-2023

• Only DAP to be among the top 35% companies worldwide in sustainability excellence with EcoVadis Bronze Medal

Are you ready for the next phase of your growth?

Our Business Development team is working with large enterprises spread across the North Americas (70%), EMEA (20%), and APAC (10%) regions. We are looking for a stellar Team Lead-BD to join our fast-growing Digital Adoption team.

What will you get to do?

• Become the subject matter expert for all Business Development processes, best practices and metrics

• Hire, mentor, coach and train current and incoming Sr. Business Development Representatives in order for the sales team to meet or exceed their quota

• Exploring and trying new tools and technologies

• Expertise in building and cultivating prospect relationships by initiating communications and conducting follow-up qualifications in order to move opportunities into the sales funnel

• Conducting advanced discoveries - Perform thorough needs assessment and identify prospects pain points, impact and build DAP awareness

• Excellent nurture skills - Building sense of urgency

• Expert in conducting personalized outbound calls, emailing and social channel activities against targeted accounts, prospect lists, and other campaigns

• Build and increase industry knowledge on select industries and Whatfix products

• Maintain accurate records of all activities in the CRM

• Promote database cleanup and hygiene through regular and ongoing maintenance activities

What you should have?

• 3-5 years experience in Business Development/Sales Development with a focus on Outbound. People with at least 2 years of experience of directly leading/managing a team of SDR/BDRs will be preferred.

• Strong presentation and communication skills (verbal, written, and active listening)

• Team player

• Tools - Salesforce, Outreach/Zoom Info/ LinkedIn Sales Navigator

• Working in the US Geography. Know their culture.

Perks & Benefits (India)

• Best-in-class medical insurance coverage

• Free lunch & dinner buffet

• Doorstep cab drop facility

• Education Sponsorship

• Internal job transfer & global mobility programs

• Scope to represent Whatfix at global events

• We also provide uncapped incentives, bonus plans and opportunities to employees (especially those in GTM teams) to travel to meet our global customers

Note:

• At Whatfix, we thrive on the power of collaboration, innovation, and human connection. We strongly believe that working together in our office (five days a week) fosters open communication, builds a sense of community, fuels innovation, and enables us to achieve our collective goals effectively.

• We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values - Customer First; Empathy; Transparency; Fail Fast and scale Fast; No Hierarchies for Communication; Deep Dive and innovate; Trust, Do it as you own it;

We are an equal opportunity employer and value diverse people because of and not in spite of the differences. We do not discriminate on the basis of race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status