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85 Wadhwani Foundation Jobs
Beneficiary Success Leader
12-15 years
New Delhi
1 vacancy
Beneficiary Success Leader
Wadhwani Foundation
posted 12hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- 12-15 years of experience of Account Management of which 3-4 years as a team lead in ecommerce/Agri Tech industries with an experience/ comfort of dealing with government officials/organisations SMEs/Sellers/Kirana Stores/Travel SMEs/FPOs.
- Ensuring high client/partner engagement like Local trade associations, business groups, state and local Government bodies.
- Ensure high engagement of beneficiaries with the program created for the micro Entrepreneurs.
- Developing and executing beneficiary success strategies that drive product adoption and maximise value. Gathering client/partner feedback and communicating product improvement suggestions to the product team. Advocating for the customer within the organisation to ensure their needs are prioritised.
- Monitoring engagement metrics, tracking success KPIs, and regularly reporting on outcomes to leadership.
- Build and Lead the Beneficiary success team with a beneficiary -centric approach, prioritizing beneficiary success and growth
- Strong leadership capability in building and managing high-performing teams. Promote a positive, diverse, and inclusive culture aligned with foundations values.
- Excellent collaboration skills with cross-functional teams, Highly organized with strong written and verbal communication abilities, detail-oriented, adaptable, and able to prioritize in a dynamic environment
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Employment Type: Full Time, Permanent
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