Therole covers top states like Maharashtra and Uttar Pradesh in phase 1 andRajasthan, Karnataka, MP etc in phase 2 managing the key stakeholders like theSMEs/FPOs/E Commerce Sellers etc within these states. The role would entailunderstanding the requirements of SMEs in key sector like Agri/ECommerce/Travel and help create training content which equips them with theright skills of micro entrepreneur ships in scaling the business. Businessgrowth for the micro Entrepreneurs would create jobs in each of these sectors.
KeyDeliverables
8-12 years of experience of Account Management as an IC in ecommerce/Agri Tech industries with an experience/ comfort of dealing with government officials/organisations SMEs/Sellers/Kirana Stores/Travel SMEs/FPOs.
Ensuring high client/partner engagement like Local trade associations, business groups, state and local Government bodies.
Ensure high engagement of beneficiaries with the program created for the micro Entrepreneurs.
Executing beneficiary success strategies that drive product adoption and maximise value. Gathering client/partner feedback and communicating product improvement suggestions to the product team. Advocating for the customer within the organisation to ensure their needs are prioritised.
Monitoring engagement metrics, tracking success KPIs, and regularly reporting on outcomes to leadership.
Excellent collaboration skills with cross-functional teams, Highly organized with strong written and verbal communication abilities, detail-oriented, adaptable, and able to prioritize in a dynamic environment