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33 JPMorgan Chase & Co. Vice President Jobs

Account Closure Lead - Vice President

12-15 years

₹ 20 - 80L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Kolkata, Mumbai, New Delhi + 4 more

1 vacancy

Account Closure Lead - Vice President

JPMorgan Chase & Co.

posted 4d ago

Job Description

Are you seeking an exciting opportunity to join a dynamic and expanding team in a fast-paced and challenging environment? This is a unique chance to lead the Account Closure Operations team and collaborate closely with the business.
Job Summary:
As an Account Closure Lead within the Account Closure Operations team, you will be responsible for overseeing the efficient and accurate closure of customer accounts for our international private bank clients. This role involves setting up and managing a new team, ensuring compliance with company policies, and maintaining high levels of customer satisfaction during the account closure process. You will need strong leadership skills, in-depth knowledge of the account opening / maintenance process, account lifecycle, and a customer-centric approach.
Job Responsibilities:
  • Team Setup and Management: Leading and establishing a new team, providing guidance, training, and support to ensure high performance and professional development.
  • Process Oversight: Oversee the account closure process, ensuring it is completed accurately and efficiently, with a thorough understanding of the fees and income processes.
  • Customer Interaction: Handle complex customer inquiries and issues related to account closures, ensuring a positive customer experience.
  • Compliance and Risk Management: Ensure all account closures comply with legal and regulatory standards, identifying and mitigating any potential risks.
  • Performance Monitoring: Track and report on key performance indicators (KPIs) related to account closures, using data to drive improvements in processes and customer satisfaction.
  • Continuous Improvement: Identify opportunities for process improvements and implement changes to enhance efficiency and customer experience.
  • Collaboration: Work closely with other departments, such as Customer Service, Legal, and Finance, to ensure seamless account closure processes.
Required qualifications, capabilities and skills::
  • Bachelor s degree in Business Administration, Finance, or a related field.
  • Proven experience in account management, asset lifecycle and customer satisfaction.
  • Strong leadership and team management skills, with experience in setting up new teams.
  • Excellent communication and interpersonal skills.
  • Detail-oriented with strong organizational skills.
  • In-depth knowledge of account / financial products life-cycle, fees and income processes.
  • Ability to handle sensitive information with confidentiality.
  • Proficiency in relevant software and tools.
Preferred qualifications, capabilities and skills:
  • At least 12-15 years experience in the financial services industry.
  • Knowledge of regulatory requirements related to account closures.
  • Project management and implementation.

Employment Type: Full Time, Permanent

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People are getting interviews at JPMorgan Chase & Co. through

(based on 439 JPMorgan Chase & Co. interviews)
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Company Website
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28%
20%
14%
13%
3%
3%
19% candidates got the interview through other sources.
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What Vice President at JPMorgan Chase & Co. are saying

4.1
 Rating based on 115 Vice President reviews

Likes

Exposure to technology and learning is good. You can upgrade your skill set with big range of trainings.

Dislikes

Unethical practice on efficiency saves where they will reduce head count even when projects or process improvement initiatives are not implemented. Few ED (Executive Director) level members will give incorrect picture of achievement at the cost of employees stretching beyond their normal working hours and also compromising with quali..Read More

Read 115 reviews

Vice President salary at JPMorgan Chase & Co.

reported by 3.8k employees with 8-23 years exp.
₹20 L/yr - ₹68 L/yr
At par with the average Vice President Salary in India
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What JPMorgan Chase & Co. employees are saying about work life

based on 5.7k employees
65%
88%
76%
73%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

JPMorgan Chase & Co. Benefits

Submitted by Company
Employee Programs
Wellness Programs
Health Care and Insurance Plans
Family Care
Retirement Savings Programs
Submitted by Employees
Free Transport
Cafeteria
Health Insurance
Soft Skill Training
Job Training
Work From Home +6 more
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JPMorgan Chase & Co. Mumbai Office Locations

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Mumbai Office
Headquarter
JPMorgan Asset Management India Private Limited, J.P. Morgan Tower, Off. C.S.T. Road, Near Nafa Bus Stop, Kalina, Santacruz East Mumbai
Maharashtra 400098
Mumbai Office
aradigm Towers-B Wing, Mindspace, Malad Goregaon Link Rd, Malad (W), Mumbai Mumbai
400 064

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