Billing Analyst

Job Description

The mission of the Billing Analyst is to ensure seamless, accurate, and timely billing operations while providing critical insights that enhance business decisions. As a Billing Analyst, you will maintain data integrity across Zuora and Salesforce platforms, optimize billing workflows, and support the companys financial processes through in-depth analysis and reporting. By driving efficiencies and improving cross-functional collaboration, you will contribute to the financial health and growth of the organization, delivering value both internally and to our customers.

The Impact You will Have

Billing Administration

• Manage and oversee Vendasta billing operations, including subscription setup, invoicing, and payment reconciliation.
• Ensure billing data accuracy and resolve any discrepancies related to invoicing, payments, or subscription processes.
• Collaborate with finance and accounting teams to align billing with financial reporting and reconciliation efforts.

Data Analysis and Reporting

• Utilize Vendasta data to generate reports and dashboards related to key billing metrics, customer trends, and revenue data.
• Analyze subscription data to identify opportunities for process improvements and cost savings.
• Present data-driven insights and recommendations to management to support strategic decision-making.

Process Improvement and Documentation

• Identify inefficiencies within billing workflows and propose solutions to streamline processes.
• Document billing processes, system configurations, and best practices to create a detailed knowledge base for the team.

Cross-functional Collaboration

• Collaborate with the Finance, Sales Operations, and Customer Support teams to ensure accurate billing processes and data integrity.
• Participate in special projects, including system upgrades, billing enhancements, and new feature implementations.

The Value Youll Bring

• 2+ years of experience in invoicing and payment reconciliation roles.
• Strong analytical skills, with the ability to interpret complex billing data and provide meaningful insights.
• Experience with process documentation and improvement.
• Excellent communication and interpersonal skills, with a strong ability to collaborate across departments.
• Detail-oriented and organized, capable of managing multiple tasks in a fast-paced environment.
• Bachelors degree in Accounts, Commerce, Business Administration, Information Technology, or a related field.
  
  

About Us:

Vendasta is a SaaS company composed of a company of global brands including MatchCraft, Yesware, and Broadly, that builds and sells software and services to help small businesses operate more efficiently as a team, meet more client needs, and provide incredible client experiences. We have offices in Saskatoon, Saskatchewan, Boston, Boca Raton, Florida, and Chennai, India.

Perks:

• Benefits - Health insurance
• Paid time offs
• Training & Career Development - Professional development plans, leadership workshops, mentorship programs, and more!
• Free Snacks, hot beverages, and catered lunches on Fridays
• Culture - comprised of our core values: Drive, Innovation, Respect, and Agility
• Night Shift Premium
• Provident Fund
• Stock Options