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Customer Support Executive
Uengage Services
posted 15d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Enabling Local Businesses with Subscription Based Technology Solutions Customer Support Executive Similar Open Positions
Full Time Role, Panchkula, 1 - 2 years
What is required to do the job:
- Relevant experience
- Strong command of written and verbal English
- Friendly and welcoming manner with clients / customers
- Ability to maintain a calm and polite manner in stressful situations
- Ability to explain complex concepts in a clear, simple manner to customers
- Great problem-solving abilities
What you ll be doing
- Respond promptly and professionally to incoming customer inquiries by telephone, or by email
- Maintain an updated knowledge of the organizations products, services, and customer service policies
- Contacting customers to give them accurate feedback on the progress of their inquiries.
- Providing overall great customer experience
- Ensuring customer issues are resolved in a timely manner
Expected Background:
- Worked in similar role
- Should be able to work Independently
KPI
- Customer Satisfaction
- Handling quires within the TAT
- Ensuring the TAT is not breached
- Client Retention
- Putting New offers and announcement on social media
What you will get:
- Career Growth
- Best is industry Financial Renumeration
- Great Perks + Performance bonuses altogether
- Flexible working hours
- Health Insurance
- Great Team to work and chill with
Life at uEngage
uEngage Reboot Retreat Sessions by Industry Experts Awards and Recognition Bagged Celebrations at uEngage Auspicious Days at uEngage Bollywood Theme Party Festivals at uEngage The world is talking about uEngage Talk To Expert At uEngage, we make it a point to indulge!
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Employment Type: Full Time, Permanent
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People are getting interviews at Uengage Services through
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(based on 1 Uengage Services interview)
Campus Placement
100%
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Confidence
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What people at Uengage Services are saying
Customer Support Executive salary at Uengage Services
reported by
2
employees
₹2.2
L/yr - ₹2.8
L/yr
11%
less
than the average Customer Support Executive Salary in India
View more details
What Uengage Services employees are saying about work life
based on 5 employees
Flexible timing
Monday to Saturday
Within city
Uengage Services Benefits
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