Upload Button Icon Add office photos
filter salaries All Filters

20 Uengage Services Jobs

Tech Operations Manager

4-9 years

Panchkula

1 vacancy

Tech Operations Manager

Uengage Services

posted 18d ago

Job Description

Tech Operations Manager Job | uEngage Jobs & Careers Tech Operations Manager
Full Time Role, Panchkula, 3 - 5 years
Responsibilities
Client Relationship Management:
  • Develop and maintain strong relationships with key clients, understanding their business goals and objectives.
  • Regularly engage with clients to assess satisfaction levels, identify opportunities for improvement, and gather feedback.
  • Collaborate with clients to align our products and services with their evolving needs.
Proactive Support:
  • Anticipate potential issues or challenges that key clients may face and provide proactive support.
  • Conduct regular account reviews to identify opportunities for optimization and upselling.
  • Work closely with clients to ensure they derive maximum value from our products and services.
Coordination with internal teams:
  • Serve as a liaison between key clients and internal departments, ensuring clear communication and understanding of client expectations.
  • Collaborate with the sales team to identify opportunities for account growth and expansion.
  • Work closely with the product development and operations teams to address client-specific requirements.
Resolving Issues and Challenges:
  • Investigate and analyse client issues, working collaboratively with relevant internal teams to find timely and effective solutions.
  • Develop and implement strategies to prevent recurring issues and enhance overall client satisfaction.
  • Monitor and report on key performance indicators to identify trends and potential areas of improvement.
Strong Communication:
  • Communicate complex information clearly and concisely to both technical and non-technical audiences.
  • Prepare and deliver regular status updates, reports, and presentations to clients.
  • Act as a trusted advisor to clients, providing insights and recommendations based on a deep understanding of their business.
Addressing Client Inquiries and Concerns Timely:
  • Respond promptly to client inquiries and concerns, demonstrating a sense of urgency and commitment to resolution.
  • Maintain a comprehensive understanding of our products and services, staying informed about updates and enhancements.
  • Escalate critical issues to appropriate channels and ensure timely follow-up until resolution.
Qualifications:
  • Bachelors degree in technology (B.Tech.) or equivalent experience is required.
  • 2 4 years of experience in operations management or a similar client-facing role.
  • In-depth knowledge of operations and processes within the industry.
  • Excellent problem-solving skills with a proactive and solution-oriented mindset.
  • Exceptional communication, negotiation, and interpersonal skills.
  • Ability to manage multiple priorities and thrive in a fast-paced environment.
  • Proficiency in Microsoft Word is essential, as the role may involve data creation.
Perks of working at uEngage, yay!!
  • Career Advancement
  • The best is industry Financial Remuneration
  • Great perks and performance bonuses altogether
  • Flexible working hours
  • Health Insurance
  • Great team to work and chill with
Similar Open Positions Life at uEngage
At uEngage, we make it a point to indulge!
uEngage Reboot Retreat Sessions by Industry Experts Awards and Recognition Bagged Celebrations at uEngage Auspicious Days at uEngage Bollywood Theme Party Festivals at uEngage Talk To Expert
Thanks for Submitting Details, We will Get Back to You Shortly
Please Select Product - Step(1/1) Personal Information - Step(1/2)
Start Getting Online Orders at 0% Commission
Thanks for Submitting Details, We will Get Back to You Shortly

Employment Type: Full Time, Permanent

Read full job description

Prepare for Technology Operations Manager roles with real interview advice

People are getting interviews at Uengage Services through

(based on 1 Uengage Services interview)
Campus Placement
100%
Low Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.

What people at Uengage Services are saying

What Uengage Services employees are saying about work life

based on 5 employees
100%
100%
50%
Flexible timing
Monday to Saturday
Within city
View more insights

Uengage Services Benefits

Work From Home
Free Food
Team Outings
Health Insurance
Free Transport
Child care +6 more
View more benefits

Compare Uengage Services with

TCS

3.7
Compare

Infosys

3.7
Compare

Wipro

3.7
Compare

HCLTech

3.6
Compare

Tech Mahindra

3.6
Compare

LTIMindtree

3.9
Compare

Mphasis

3.4
Compare

Hexaware Technologies

3.6
Compare

Persistent Systems

3.5
Compare

Accenture

3.9
Compare

Cognizant

3.8
Compare

Capgemini

3.8
Compare

Genpact

3.9
Compare

IBM

4.1
Compare

Deloitte

3.8
Compare

ICICI Bank

4.0
Compare

HDFC Bank

3.9
Compare

Amazon

4.1
Compare

Concentrix Corporation

3.8
Compare

Axis Bank

3.8
Compare

Similar Jobs for you

Operations Executive at Fashion TV India

Mumbai

2-4 Yrs

₹ 6-8 LPA

Manager Client Servicing at IOS Relocations

Bangalore / Bengaluru, Mumbai

10-20 Yrs

₹ 6-11 LPA

Technology Project Manager at Uengage

Panchkula

4-6 Yrs

₹ 6-8 LPA

Technology Project Manager at Datamatics Software Services Ltd.

Mumbai

5-7 Yrs

₹ 7-9 LPA

Operations Manager at Unicare Services

Chennai

4-6 Yrs

₹ 5-9 LPA

Operations Manager at MaxFate Private Limited

Bangalore / Bengaluru

7-10 Yrs

₹ 9-12 LPA

Corporate Manager at Edelman

New Delhi

5-6 Yrs

₹ 7-8 LPA

Corporate Manager at Edelman

Bangalore / Bengaluru

5-6 Yrs

₹ 7-8 LPA

Corporate Manager at Daniel J. Edelman Holdings, Inc.

New Delhi

5-6 Yrs

₹ 7-8 LPA

Corporate Manager at Daniel J. Edelman Holdings, Inc.

Bangalore / Bengaluru

5-6 Yrs

₹ 7-8 LPA

Tech Operations Manager

4-9 Yrs

Panchkula

20d ago·via naukri.com

PHP Developer

3-5 Yrs

Panchkula

9d ago·via naukri.com

Sr PHP Developer

4-6 Yrs

Panchkula

14d ago·via naukri.com

Web Developer

3-4 Yrs

Panchkula

14d ago·via naukri.com

Product & Growth Manager

3-8 Yrs

Panchkula

15d ago·via naukri.com

Finance Executive

3-8 Yrs

Panchkula

15d ago·via naukri.com

Lead Sales Strategist - SaaS For F & B

3-8 Yrs

Mumbai

20d ago·via naukri.com

Tech Project Manager

4-6 Yrs

Panchkula

22d ago·via naukri.com

Program Manager

3-4 Yrs

Panchkula

22d ago·via naukri.com

Product Manager

3-5 Yrs

Panchkula

22d ago·via naukri.com

Recently Viewed

write
Share an Interview
How was your last interview experience?