Technical Support Engineer

• Configure operating systems and assist end-users in troubleshooting issues with remote systems
• Research, Identify, troubleshoot, and resolve customer issues in a timely manner
• Work with multiple software systems and escalate issues to the concerned parties
• Maintain accurate and comprehensive reports
• Provide regular updates and feedback to the end-users

Job Requirements:

• Bachelor s/Master s degree in Engineering, Computer Science (or equivalent experience)
• 1-2+ years of relevant experience as a technical support engineer
• Good understanding of Python programming language
• Basic programming skills would be required
• Strong communication skills with an eagerness to learn
• Experience in dealing with end-users to resolve issues